Resetting Forgotten or Unknown Passwords

System Board Switches for Resetting Forgotten or Unknown Passwords

LIT Supported computers: Dell Dimension Dell Optiplex Gateway Hewlett-Packard

Model Location Procedure

Dell - Dimension

P100t, P75t, P90t DIP switch is located next to Memory banks. - Set switch No. 3 to ON position.
- Start and down computer.
- Reset switch to OFF.

P133v, P166v, P200v,
XPS M166s,
XPS M200s,
XPS P133s MT Jumper bank located toward front of System board, marked A, B, C, D. - In set A, jump pins 2-3.
- Start and down computer.
- Replace jumper to pins 1-2.

XPS D266,
XPS T550 Single jumper is located at the front of the System board, forward of the expansion slots. NOTE: This procedure returns all settings to defaults. Check all settings in advance. You may need to reset System Processor Speed.
- Set jumper to pins 2-3, Start computer. It will boot directly into maintenance screen of system setup program.
- Highlight CLEAR ALL PASSWORDS, Press ENTER, Select YES.
- Exit, Down computer, Reset jumper to pins 1-2.

XPS P166c MT Jumper bank is located at the edge of the System board, adjacent to the CPU. - Set jumper F (PSWD) to pins 2-3.
- Start computer to erase password, down computer.
- Reset jumper to pins 1-2.

4100 Single jumper is located forward of PCI slots. - Jump pins 2-3.
- Start and down computer.
- Reset jumper to pins 1-2.

Model Location Procedure

Dell - OptiPlex

GX1p, GX200 System board Jumper bank located toward front, near Riser Board connector.
Topmost jumper should be marked PSWD. - Remove PSWD jumper.
- Start and down computer.
- Replace jumper.
- Restart computer, in BIOS Setup set CHASSIS INTRUSION to ENABLED.

GX100, GX110 Jumper is located near front of System board, immediately above Riser board connector. - Remove jumper plug.
- Start computer to erase passwords, down computer.
- Replace jumper.
- Restart computer, in BIOS Setup set CHASSIS INTRUSION to ENABLED.

GXM Jumper bank is located at the edge of the System board, adjacent to the CPU, Second jumper from to is marked PSWD.

XL 575 Jumper bank is located between Memory banks and Riser 2 slot. Jumper is marked PSWD.

Dell - Notebooks

Inspiron and Latitude:
All Models No information on resetting forgotten passwords is given for these models. Dell recommends calling Tech Support. Proof of identity will be required.
NOTE: See Poweredge instructions. Good luck!

Poweredge 4400, 6300 Jumper bank is located on right rear corner of System board. - Remove jumper plug.
-Start computer to erase passwords, down computer.
- Replace jumper.

Model Location Procedure

Gateway - E Series

E-3200 Single jumper is located near center of System board. It is usually colored blue. - Move jumper to pins 2-3.
- Start and down computer.
- Reset jumper to pins 1-2.

E-3400 Single jumper located toward the rear of System board, forward of parallel port.

E-3600 Jumper located near front panel harness and USB connectors.

E-4200 Single jumper, located between PCI slots and CMOS battery.

Gateway - Solo Notebooks

All models No Information given. Gateway states: The password feature is very secure, with no easy way to recover a forgotten password. You must return your computer for repair. Call Client Care for instructions.

Hewlett-Packard - Vectra

All models Dip switch bank located near top side of System board. - Set switch no. 3 to ON.
- Start and down computer.
- Reset switch to OFF.

Model	Location	Procedure
Dell - Dimension
P100t, P75t, P90t	DIP switch is located next to Memory banks.	- Set switch No. 3 to ON position. - Start and down computer. - Reset switch to OFF.
P133v, P166v, P200v, XPS M166s, XPS M200s, XPS P133s MT	Jumper bank located toward front of System board, marked A, B, C, D.	- In set A, jump pins 2-3. - Start and down computer. - Replace jumper to pins 1-2.
XPS D266, XPS T550	Single jumper is located at the front of the System board, forward of the expansion slots.	NOTE: This procedure returns all settings to defaults. Check all settings in advance. You may need to reset System Processor Speed. - Set jumper to pins 2-3, Start computer. It will boot directly into maintenance screen of system setup program. - Highlight CLEAR ALL PASSWORDS, Press ENTER, Select YES. - Exit, Down computer, Reset jumper to pins 1-2.
XPS P166c MT	Jumper bank is located at the edge of the System board, adjacent to the CPU.	- Set jumper F (PSWD) to pins 2-3. - Start computer to erase password, down computer. - Reset jumper to pins 1-2.
4100	Single jumper is located forward of PCI slots.	- Jump pins 2-3. - Start and down computer. - Reset jumper to pins 1-2.

Model	Location	Procedure
Dell - OptiPlex
GX1p, GX200	System board Jumper bank located toward front, near Riser Board connector. Topmost jumper should be marked PSWD.	- Remove PSWD jumper. - Start and down computer. - Replace jumper. - Restart computer, in BIOS Setup set CHASSIS INTRUSION to ENABLED.
GX100, GX110	Jumper is located near front of System board, immediately above Riser board connector.	- Remove jumper plug. - Start computer to erase passwords, down computer. - Replace jumper. - Restart computer, in BIOS Setup set CHASSIS INTRUSION to ENABLED.
GXM	Jumper bank is located at the edge of the System board, adjacent to the CPU, Second jumper from to is marked PSWD.
XL 575	Jumper bank is located between Memory banks and Riser 2 slot. Jumper is marked PSWD.
Dell - Notebooks
Inspiron and Latitude: All Models	No information on resetting forgotten passwords is given for these models.	Dell recommends calling Tech Support. Proof of identity will be required. NOTE: See Poweredge instructions. Good luck!
Poweredge 4400, 6300	Jumper bank is located on right rear corner of System board.	- Remove jumper plug. -Start computer to erase passwords, down computer. - Replace jumper.

Model	Location	Procedure
Gateway - E Series
E-3200	Single jumper is located near center of System board. It is usually colored blue.	- Move jumper to pins 2-3. - Start and down computer. - Reset jumper to pins 1-2.
E-3400	Single jumper located toward the rear of System board, forward of parallel port.
E-3600	Jumper located near front panel harness and USB connectors.
E-4200	Single jumper, located between PCI slots and CMOS battery.
Gateway - Solo Notebooks
All models	No Information given.	Gateway states: The password feature is very secure, with no easy way to recover a forgotten password. You must return your computer for repair. Call Client Care for instructions.
Hewlett-Packard - Vectra
All models	Dip switch bank located near top side of System board.	- Set switch no. 3 to ON. - Start and down computer. - Reset switch to OFF.

CD 11/7/02
revised 11/20/02