Management Academy : UNM

The UNM Management Academy is a development program from Employee & Organizational Development designed for current or aspiring managers at UNM.

The Management Academy is such a truly wonderful program. It can take a person from a position of wanting to be a manager to believing they can be a manager. It can take a manager from wanting to be a better manager to being a better manager. This program build confidence, assurance and enthusiasm needed to travel down the road of management at UNM.

More than 200 UNM Employees have now completed the UNM Management Academy!

What's In It for Me?

If you're already a manager, you will develop your management skills.
If you're aspiring to be a manager, the Management Academy will help you qualify for many UNM administrative management positions.
You will be recognized as a leader by peers, your direct reports and management.
The integrated curriculum is tailored to ensure you will develop the skills necessary to successfully manage at UNM.
The Management Academy is scheduled during the day, allowing you to make it a part of your work week.
Participation in the Management Academy is Free! (Tuition remission is not required.)

What Will You Learn?

As a participant, you will learn processes and techniques to enhance your managerial effectiveness. Specific focus will be placed on building skills and providing tools that can be easily transferred to the work place. In addition, as part of the process of navigating the program together with your classmates, you will experience heightened awareness of self and others, establish a peer support unit, and develop team cohesiveness. Some of the topics will include:

Becoming a Master Manager - Identify the knowledge and skills required to be effective in various management roles, and assess your personal strengths and challenges in each.
Professionalism in the Workplace - Confidently present yourself in a manner that is appropriate for various work climates and situations.
Creating Opportunities for Success - Identify essential legal, financial and human resource issues required for effective supervision.
Communication Skills for Managers - Create a positive communication culture in your department.
Customer Service: Management Issues & Strategies - Identify unique challenges of customer service in the university environment and develop ways to improve customer service in your work area.
and many more.