PROGRAM DESCRIPTION

This workshop will focus on creating a positive communication culture in your department. Topics include verbal and nonverbal communication, active listening, feedback, barriers to effective communication, and increasing personal awareness of your communication style and preferences.

We will also highlight two skills: reflection and inquiry. Reflection allows us to slow down our thinking process and become more aware of how we form assumptions. Inquiry is how we develop knowledge about others' assumptions.

PROGRAM LENGTH

3.5 Hours

LEARNING OBJECTIVES

Upon completion of the workshop, participants will be able to:

• Develop greater awareness of your own thinking and reasoning
• Make your thinking and reasoning more visible to others
• Inquire into others' thinking and reasoning

WHO SHOULD ATTEND?

All UNM managers and supervisors.

PRE-REQUISITES

None

TEACHING METHODS

Lecture, discussion, interactive learning activities.

INSTRUCTOR

Helen Gonzales