PROGRAM DESCRIPTION

This class is designed to help participants improve the clarity and effectiveness of their online (email) communications. Participants will learn about pitfalls associated with email communication, and will also discuss tips for improving their email correspondence, as well as their general writing ability.

PROGRAM LENGTH

3 hours

LEARNING OBJECTIVES

Upon completion of the workshop, participants will:

•  List 3 important facts to be aware of related to online communication.

•  Describe why having greater mindfulness and intention in writing online correspondence is essential to effective email.

•  Identify tips that can immediately improve online communication.

•  Identify a set of guidelines to improve online writing skills

WHO SHOULD ATTEND?

Anyone who wants to improve the clarity and effectiveness of their online communications

TEACHING METHODS

Lecture, group discussion, workbook activities

INSTRUCTOR

Jason Blankenship