PAMELA LUTGEN-SANDVIK

Assistant Professor
Department of Communication and Journalism

University of New Mexico

MSC03  2240; 1 University of New Mexico; Albuquerque, NM 87131

Department Telephone: 505-277-5305; Email: plutgen@unm.edu

 

Education

 

May 2005. Doctor of Philosophy. Organizational Communication

Arizona State University; Tempe, Arizona
Research Foci: Destructive Organizational Communication 
Dissertation: Water Smoothing Stones: Subordinate Resistance to Workplace Bullying

 

December 1994. Master of Public Administration
City University, Bellevue Washington
Concentration: Nonprofit Administration

May 1993. Bachelor of Social Work
Honors: Magna Cum Laude
University of Alaska Anchorage; Anchorage, Alaska
Capstone Project: School-Based Drug Abuse Prevention Program for Pregnant/Parenting Teens

 

Publications

 

Lutgen-Sandvik, P. & McDermott, V. (2008). The Constitution of Employee Abusive Organizations: A Communication Flows Theory. Communication Theory, 18(1), 304-333.

Lutgen-Sandvik, P. (2008). Intensive Remedial Identity Work: Responses to Workplace Bullying as Trauma and Stigma. Organization Special Issue (Managing Identities in Complex Organizations), 15(1), 97-119.

Lutgen-Sandvik, P. (2007). "But Words Will Never Hurt Me": Abuse and Bullying at Work: A Comparison Between Two Worker Samples. Ohio Communication Journal, 45, 27-52.

Lutgen-Sandvik, P., Tracy, S. J., & Alberts, J. K. (2007). Burned by Bullying in the American Workplace: Prevalence, Perception, Degree, and Impact. Journal of Management Studies, 44(6), 835-860.

McDermott, V.M. & Lutgen-Sandvik, P. (forthcoming). Communicating subtle messages: Creating hostile and supportive environments. In B. Brushan (Ed.), Communication in Perspectives. Amani: Germany.

Lutgen-Sandvik, P. (January, 2007). How Employees Fight Back Against Workplace Bullying. Communication Currents, 2(1). http://www.communicationcurrents.com/. National Communication Association.

Lutgen-Sandvik, P. (2006) Take This Job and: Quitting and Other Forms of Resistance to Workplace Bullying. Communication Monographs, 73, 406-433.

Tracy, S. J., Lutgen-Sandvik, P. & Alberts, J.K. (2006). Nightmares, Demons and Slaves: Exploring the Painful Metaphors of Workplace Bullying. Management Communication Quarterly, 20, 148-185. “The 50 Most-Frequently Read Articles in Management Communication Quarterly from December 2006 to June 2008. http://mcq.sagepub.com/ reports/mfr1.dtl)

Lutgen-Sandvik, P. (2003). The Cycle of Employee Emotional Abuse: Generation and Regeneration of Workplace Mistreatment. Management Communication Quarterly, 16, 471-501. “The 50 Most-Frequently-Read Articles in MCQ during July 2005 (#5); and December 2005 (#10)” http://mcq.sagepub.com/reports/mfr1.dtl)

Lutgen-Sandvik, P. (2003). “An Ill-Wind That Blows No One Good: Cluster Analysis of a Constitutional Scholar’s Illness Metaphor and Resistance Rhetoric Targeting the President, Congress and the November 13th Military Order.” Iowa Journal of Communication, 35, 107-123.

Projects in Progress

Lutgen-Sandvik, P., & Sypher, B. D. (Eds.). (2008). Destructive organizational communication: Processes, consequences, and constructive ways of organizing. Mahwah, NJ: Routledge/LEA.

Lutgen-Sandvik, P., Namie, G., & Namie, R. (2008). Workplace bullying: Contributing factors, consequences, and potential for prevention and intervention. In P. Lutgen-Sandvik & B. D. Sypher (Eds.), Destructive organizational communication: Processes, consequences, and constructive ways of organizing (pp. forthcoming). Mahwah, NJ: Routledge/LEA.

Manuscripts Under Review

Lutgen-Sandvik, P. (under review). Malevolent Actors and Negligent Organizations: Sensemaking About Workplace Bullying. Qualitative Research in Organizations and Management.

Lutgen-Sandvik, P., Alberts, J., & Tracy, S. (under review). The Communicative Nature of Workplace Bullying and Responses to Workplace Bullying. Communication Reports.

Conference Papers/Panels

 

Lutgen-Sandvik, P. (2008). Keynote speaker, “Workplace Bullying in the United States: Prevalence, Resistance, and Emotions.”  6th Annual Conference on Workplace Bullying and Harassment, Montreal, Quebec; June 3-7, 2008.

Lutgen-Sandvik, P. & Sandweiss,  N. (2008). The Bully in the Next Cubicle: How to Identify, Address, and Prevent Workplace Bullying. Diversity Leadership Council Annual Conference, Albuquerque Convention Center, New Mexico; April 24, 2008.

Lutgen-Sandvik, P. (2008). The Communicative Constitution of Workplace Bullying. American Psychological Association, National Institute for Occupational Safety and Health, and Society for Occupational Health Psychology Conference, Washington D.C. March 6-8.

 

Lutgen-Sandvik, P. (2008). Negligent Organizations and Malevolent Actors: Telling Tales of Pain About Workplace Bullying. Qualitative Research In Management And Organization Conference, Anderson Schools of Management; University of New Mexico, Albuquerque, New Mexico; March 11-13, 2008. 

 

Lutgen-Sandvik, P., Alberts, J., & Tracy, S. (2008). The Communicative Nature of Workplace Bullying and Responses to Workplace Bullying. Western States Communication Association, Denver, February.

Lutgen-Sandvik, P. & McDermott, V. (2008). The Good, the Bad, and the Ugly: Negative and Positive Communication’s Effects on Work-Related Outcomes. Western States Communication Association, Denver, February.

Lutgen-Sandvik, P. (2007). Fear and loathing in the workplace: Workplace bullying features, forms, and future research. Annual conference, National Communication Association, Chicago, November.

Lutgen-Sandvik, P. (2007). Contributing factors to the development and persistence of employee-abusive workplaces: Keys to prevention and intervention [on panel]: Building Workplace Bullying Seminars: Grounding Training and Development in Strong Communication Scholarship. Annual conference, National Communication Association, Chicago, November.

McDermott, V.M. & Lutgen-Sandvik, P. (2007) Communicating subtle messages: Creating hostile and supportive environments. Annual conference, National Communication Association, Chicago, November.

Lutgen-Sandvik, P. (2007). When Preferred Identities are Threatened: Impacts of Adult Bullying at Work on Self-Identity. Annual conference, Western States Communication Association, Seattle, February. Top Paper, Organizational Communication Interest Group.

Lutgen-Sandvik, P. & Kandath, K. (2007). Gucci Work and the McJob: Discursive Closure in Two U.S. Artifacts. Annual conference, Western States Communication Association, Seattle, February.

Lutgen-Sandvik, P. (2006). Take This Job and Shove It. Quitting and Other Forms of Resistance to Workplace Bullying. Annual conference, National Communication Association, San Antonio, November 16-19.

Lutgen-Sandvik, P. (2006). Changing the Nature of Workplace Conversation: Moving Beyond Individualistic Approaches to Reducing Bullying and Aggression at Work. Presenter and Panel Organizer: Destructive Side or Organizational Communication. Annual conference, National Communication Association, San Antonio, November 16-19.

Lutgen-Sandvik, P. (2006). Never Let ‘Em See You Cry: Emotional Control in the Face of Bullying Supervisors. Panel: Stiff upper lips?: Ambivalence about emotion in the public sphere. Annual conference, National Communication Association, San Antonio, November 16-19.

Lutgen-Sandvik, (2006) “Why Did This Happen To Me?”: Making Sense of Being Bullied At Work Western States Communication Assocation Conference, Palm Springs, CA, February. Top 4 Papers Organizational Communication Interest Group.

Lutgen-Sandvik, (2006). Wimps, Whiners, or Warning Signals: Interpreting the Indicators of Workplace Bullying and Abuse. Panel presentation in Creating Supportive Environments: Considerations for Communication Training in Diverse Settings. Western States Communication Assocation Conference; Palm Springs, CA, February.

Lutgen-Sandvik, P. (2005). A “Terminally Unique” Speech Community: Specialized Linguistic Shorthand in Alcoholics Anonymous. Annual conference, National Communication Association, Boston, November.

Alberts, J.K, Lutgen-Sandvik, P., & Tracy, S.J. (2005). Workplace Bullying: A Case of Escalated Incivility. Annual conference, International Communication Association, New York; May, 2005

Lutgen-Sandvik, P., Tracy, S.J., & Alberts, J.K. (2005). Burned by Bullying in the American Workplace: A First Time Study of U.S. Prevalence and Delineation of Bullying “Degree.” Annual Conference, Western States Communication Association, San Francisco, February. Top Paper, Organizational Communication Interest Group

Lutgen-Sandvik, P. (2005). "Are You Talking to Me?": The Dialectic of Control--Employee Resistance to Workplace Bullying. Annual Conference, National Communication Association, Chicago; November.

Tracy, S.J., Lutgen-Sandvik, P., & Alberts, J.K. (2004). Narratives of pain: The stories of workplace bullying. Annual Conference, National Communication Association, Chicago; November.

Lutgen-Sandvik, P., Tracy, S.J., & Alberts, J.K. (2004). Workplace Bullying in the United States: Incidence, Comparison to International Research and a Delineation of Bullying “Degree”  The 4th International Conference on Bullying and Harassment in the Workplace. Bergen, Norway; June.

Lutgen-Sandvik, P. (2004) “Sticks and Stones May Break My Bones But Words…: How Message Flows Construct Employee-Abusive Organizations.” Western States Communication Association, Albuquerque, NM, February. Top Student Paper; Top 4 Papers, Organizational Communication Interest Group;

Lutgen-Sandvik, P. (2003). “But Words Will Never Hurt Me”: An Exploratory Study of Employee Emotional Abuse” National Communication Association, Miami, FL, November.

Lutgen-Sandvik, P. (2003). “Democracy, Free Elections and Non-Voting Behavior: The Apologia of Paradox in Persons 18 – 25 Years Old.” Western States Communication Association, Salt Lake City, UT, February.

Lutgen-Sandvik, P. (2002). “The Cycle of Employee Emotional Abuse: Generation and Regeneration of Workplace Mistreatment.” Paper presented at National Communication Association, New Orleans, LA, November.

Awards

2008. Best Teacher Award. Communication and Journalism, Comgrads; annual award presented by department graduate students.

2007. Top Applied Communication Article. Applied Communication Division, National Communication Association, Annual Conference, Chicago, November 14-18 (Nightmares, Demons and Slaves: Exploring the Painful Metaphors of Workplace Bullying. Management Communication Quarterly, 20, 148-185.)

2007. Top Paper. Organizational Communication Interest Group, Western States Communication Association; Seattle, WA, February.

2006. Top 4 Paper. Organizational Communication Interest Group, Western States Communication Association; Palm Springs, CA, February.

2005. “Apple Polishers” Recognition Dinner; Chi Omega Sorority’s. Event in honor of professors who have significantly contributed to sorority members’ academic and professional achievements/success. (November 7, 2005; 1810 Mesa Vista Rd; Albuquerque, NM) University of New Mexico.

2005. Teaching Excellence Award, Graduate and Professional Student Association, Arizona State University. (one of 15 awards from 112 nominations)

2005. Top Paper. Organizational Communication Interest Group, Western States Communication Association; San Francisco, CA.

2004. Outstanding PhD Student Researcher, Hugh Downs School of Human Communication, Arizona State University; Tempe, AZ. (Top student research award of two annual awards [Outstanding/ Superior] competitive, 60 + graduate students)

2004. Top 4 Paper. Organizational Communication Interest Group, Western States Communication Association; Albuquerque, NM

2004. Top Student Paper, $100 Award. Organizational Communication Interest Group, Western States Communication Association; Albuquerque, NM

2003. Certificate of Merit for Teaching. Hugh Downs School of Human Communication, Arizona State University; Tempe, AZ (One of two annual teaching awards among over 60 graduate students)

1997. Certificate of Community Appreciation. Miller’s Reach Wild Fire Disaster, Award from community members and Resource Coordination Team for successful grant writing for housing and energy needs of families affected by catastrophic forest fire.

 

Teaching

Current – 2005 University of New Mexico, Assistant Professor

Undergraduate Courses:

Graduate Courses

2005 - 2001 Arizona State University; Teaching Associate

Undergraduate Courses:

Graduate Courses:

2004 Guest Lecturer, “Endnote 8: The Basics of Bibliography-Generating Software.” Arizona State University; Graduate Prospectus Course; Dr. Paul Mongeau, Director, Interdisciplinary PhD Program

2004 Guest Lecturer, “Finding Your Teaching Voice.” Arizona State University; Graduate Prospectus Course; Dr. Paul Mongeau, Director, Interdisciplinary PhD Program

2004, 2003 Guest Lecturer, “Managing Classroom Rosters and Grades with Excel.” Arizona State University; New Instructors’ Orientation and Training; Dr. Daniel Brouwer, Coordinator

2004 Guest Lecturer, “Workplace Bullying and Conflict.” Arizona State University; Communication, Conflict, and Negotiation; Karen Myers, Instructor

2003 Guest Lecturer, “Cycle of Employee Emotional Abuse,” Arizona State University; Introduction to Organizational Communication; Karen Myers, Instructor

2003 Guest Lecturer, “Subordinate Abuse by Supervisory Staff,” Western Washington State University; Introduction to Abnormal Psychology; Dr. Gary Namie, Professor

2000, 1999, 1993. Adjunct Lecturer, University of Alaska Anchorage, (Mat-Su College Campus)

·                    Interpersonal Skills in Organizations

·                    Women’s Business and Professional Development

·                    Advocating for Victims of Domestic Violence and Sexual Assault

2000 - 1999. Curriculum Developer and Trainer, Mat-Su Recovery Center, Inc.: “Implementing Self-Directed Teams: An Alternative To Top-Down Management.” Formulated curriculum and conducted organization-wide training, 6, 20-week sessions across four organizational divisions

2000 - 1997. Undergraduate Social Work Field Instructor, University of Alaska Anchorage; Social Work Department. Created comprehensive field experience learning curriculum for bachelor-level students in agency setting, evaluated progress, provided supervision and mentoring in academic areas.

2000 - 1995. Guest Lecturer University of Alaska Anchorage, (Mat-Su College Campus)

·                    Feminist Management and an Empowerment Model

·                    Participatory Management and Leadership

·                    Managers Versus Leaders

·                    Community Social Services: Access and Eligibility

·                    Adversity As Motivation

1996. Community Trainer, West Valley Medical Campus. “Recruiting, Screening, and Hiring The Right People.” Formulated curriculum; provided 8-hour training session for community managers and supervisors.

 

Professional Experience

8/05 – current. Assistant Professor, Organizational Communication. University of New Mexico; Department of Communication and Journalism; teaching and research in organizational communication.  

11/2005. Expert witness: Workplace bullying case, Dr. Jane Doe (female professor) v .Cleveland University.

5/01-5/05. Graduate Teaching Associate. Arizona State University. Hugh Downs School of Human Communication.

2005. Consulting Researcher/Professional. Phoenix Police Department. Phoenix, AZ

2004-03. Webpage Developer American Workplace homepage link to research survey. Professional homepage development with links to CV, publications and conference paper citations, student letters, course syllabi, and academic/community service.

2004  Research Assistant, “Workplace Bullying Pilot Research Project” Dean’s Incentive Grants, Selective Investments and OVPREA Initiative, Arizona State University, Tempe, Arizona. Dr. Jess Alberts, Dr. Sarah J. Tracy co-collaborators.

2003 Research Intern, Workplace Bullying and Trauma Institute, Bellingham, WA. Drs. Gary and Ruth Namie, Founders.

12/2000 - 12/1997. Executive Director/CEO, Mat-Su Recovery Center, Inc.

• Adult co-ed, women, adolescent chemical dependency treatment center
• Public relations, marketing, fund development, extensive grant writing

• Budget development and oversight; human resource management
• Team development and training
• Collaborative project partnerships and work with board of directors

12/1997 - 8/1993. Executive Director/CEO,  Valley Women’s Resource Center, Inc.
• Umbrella, multi-service agency for women and children
• Agency marketing and public relations

• Budget development and oversight; fund development and extensive grant writing
• Staff development and training; human resource management
• Wide-ranging community partnerships, networking, work with board of directors
• Building expansion, 8500 square foot addition to facility.

1996, 1995. Conference Coordinator,  Mat-Su Women’s Conference (1).: “Women, Courage and Creativity,” Mat-Su Women’s Conference (2).: “Raising Healthy Daughters.” Organized community-wide women’s conference to include speakers including Sylvia Rimm and Mary Catherine Bateson. Marketing, public relations, media.

1996. State House of Representatives, State of Alaska. Candidate: State House District 28

2000, 1996, 1994. Program Developer, Grant Writer, Community Partner, Administrator, “Family Support and Preservation” (Collaborative project with victims’ services and child protective agency), “Women and Children’s Transitional Living Center” (Collaborative project with women’s center and Alaska Housing Finance Corporation), “Juvenile Assessment Center” (Collaborative project with mental health, substance abuse, child protective services, juvenile justice and local school district). Developed programs, wrote or assisted in writing grant proposals for projects, hired staff with community team, developed policies, implemented and administered programs.

Service Academic/ Community

­     Department

May 2008, 2007, 2006. Speech Contest Judge. Undergraduate speech competition for Communication and Journalism students. Served as one of competition judges.

2/2006. Invited panelist. Discussed the gendered nature of workplace bullying in the panel,  Gendered Violence Forum. Women’s Studies, University of New Mexico.

4/2006. Colloquium Presenter. “Pain and Suffering: Emotional Abuse and Bullying at Work.” Presented overview of bullying research to graduate students and faculty in Department of Communication and Journalism, University of New Mexico.

4/2006, 12/2005. Panel Participant—Communication in Organizations. Introduction to Communication Studies, Ken Frandsen, Professor.

1/2006. Guest Lecturer. “Making sense of being bullied at work.” Organizational Communication, Tamar Ginnosar, Instructor.

3/2006. Merit Review Committee. Department of Communication and Journalism, University of New Mexico. Review annual faculty merit issues; decisions regarding merit points and subsequent salary increases.

8/2005- current. Master of Arts Committee. Department of Communication and Journalism, University of New Mexico review, rate, and choose spring and fall applicants for admission to C&J MA degree program.

8/2005, 2006. Health Communication PhD Concentration Committee. Department of Communication and Journalism, University of New Mexico. (9/12/05 meeting to discuss curriculum options and requirements)

12/2005 to current. Senior Capstone Course Evaluation. Data entry and analysis for key Communication key outcomes from capstone course. Code surveys, construct codebook, data entry, and analysis for undergraduate education committee and faculty review.

 

­     University

10/2007. Invited Presenter. “ Workplace Bullying: Causes, Consequences, and Interventions.” Special presentation for College Deans, Department Chairs, FDR Faculty Mediators, and Faculty Senators. Sponsored by the Faculty Dispute Resolution Center and the Office of the Provost.

8/2007, 4/2006. Invited Presenter. Workplace bullying: Causes, Consequences, and Interventions. Presented dynamics, signs, and characteristics of bullied workers to UNM Counseling and Referral Services (CARS) staff; assisted with development of bullied worker support group.

8/2006 – current. Senator: UNM Faculty Senate.

­     Discipline

5/2007. Reviewer, rater. Critical Management Studies Award for Best Doctoral Dissertation sponsored by Organization: The critical journal of organization, theory and society and by Carroll Stephens.

2008-2003. Manuscript reviewer. Communication Monographs; Management Communication Quarterly, Communication Yearbook; Gender, Work, & Organizations

3/2007-3/2009. Secretary, Western States Communication Association, Organizational Communication Interest Group.

3/2005, 2006, 2007. Paper reader/reviewer. National Communication Association, Organizational Communication Division for 2007 Chicago Conference.

11/2006, 2007, 2008. Paper reader/reviewer. Western States Communication Association, Organizational Communication Interest Group for 2007 Seattle Conference.

2004 Guest Lecturer, “Is It Really That Bad? Narratives of Workplace Bullying” Introduction to Human Communication; Maria Cordeshi, Instructor

2004  Research Assistant, “Workplace Bullying Pilot Research Project” Dean’s Incentive Grants, Selective Investments and OVPREA Initiative, Arizona State University, Tempe, Arizona. Dr. Jess Alberts, Dr. Sarah J. Tracy co-collaborators.

2004 Student Honors’ Thesis Committee Member, Student: Brian Gregory, Major: Accountancy, Minor: Communication; Committee Second Reader

2001-current Member: National Communication Association

2001-current Member: Western States Communication Association

2002-current Member: International Communication Association

2004-01 Member: PhD Graduate Student’s Association, Arizona State University 

2003-02 Organization Communication New Student Liaison; 2001, PhD Faculty Liaison

­     Community and Beyond

5/2008. Board Member. International Association on Bullying and Harassment in the Workplace. Global board representing the General Assembly members of the Association.

8/2007. Grant Reviewer. Reviewed/rated proposals to provide Workplace Stress and Bullying services to Health Research Council of New Zealand. The Health Council contacted me to conduct this review because of my expertise/research.

3/2006. Grant Reviewer. City of Albuquerque, Division of Behavioral Health, substance abuse treatment grants (Reviewed 8 bi-annual treatment proposal grants; committee meetings with division staff, proposal rating/funding recommendations)

2005. Consulting Researcher/Professional. Phoenix Police Department. Phoenix, AZ

2005. Manuscript Reviewer. Communication Yearbook 30.

2005. Panel Moderator, Scholarship Committee Member. Review submitted manuscripts for colloquia; Organize into topic/sections; Identify and link faculty respondents. Nuevo Dia Organizational Communication Conference, Tempe, AZ; Dr. Sarah J. Tracy Chair, January 21-23, 2005.

2005. Social Program Evaluation Project. In collaboration with evaluation team, developed evaluation process for external agency’s educational plan to educate New Mexican families regarding substance abuse.

Life Time Member: Phi Kappa Phi Honor Society

 Grant Writing

2007. Dean’s Summer Research Award. One of only two grants for junior faculty in College of Arts and Sciences, University of New Mexico; granted for book project: The Destructive Side of Organizational Communication. Funded $20,000.

2003. Dean’s Incentive Grants, Selective Investments and OVPREA Initiative, Arizona State University, Tempe, Arizona. Co-authored with Dr. Jess Alberts and Dr. Sarah Tracy. Grant proposal to conduct exploratory research on incidence, characteristics, and effects of workplace bullying. Funded $29,465.

2002. Graduate Research Support Program, Arizona State University, Tempe, Arizona. Grant proposal to research advocating for victims of workplace abuse. Not funded.

2000-1998. Division of Alcoholism and Drug Abuse, Department of Health and Social Services, State of Alaska. Funded $1.25 - $1.75 million chemical dependency treatment services for co-ed adults, women, adolescents, court monitoring program, rural outreach, prevention and education services.

2000-1998. United Way of Mat-Su, Wasilla, Alaska. Funded $32-37K chemical dependency assessment counselor position.

1998. Alaska Housing Finance Corporation, Department of Housing and Urban Development, State of Alaska and U.S. Federal Government. Funded $750,000 for housing and energy funds for families after wild fire catastrophe.

1998-97. COMPASS Institute, State of Alaska, Children’s Cabinet. Chosen as one of fifteen out of forty proposals statewide for participation in Governor Tony Knowles’ COMPASS Institute. Funded $75K

1997-94. Family Preservation Program, Department of Health and Social Services, State of Alaska. Funded $45-168K.

1997-93. Council on Domestic Violence and Sexual Assault, Department of Public Safety, State of Alaska. Funded $320-35K battered women’s services.

1997-93. Services for Young Pregnant Women, Department of Health and Social Services, State of Alaska. Funded $48-85K pregnancy prevention services.

1997-93. United Way of Mat-Su, Wasilla, Alaska. Funded $29-36K management of volunteer services.

1997-93. Federal Emergency Management Agency, Washington DC. Emergency food services. Funded $8-12K

1997-93. Women, Infants, and Children Special Supplemental Nutrition Program (WIC), Department of Health and Human Services, Washington DC. Funded $179-221K.

 

Advanced Teaching Seminars Completed

Teaching Students to Think Critically and Communicate Effectively. February 18, 2006. Short Course 2105, Western States Communication Association; Palm Springs.

Advancing Diversity Through Innovative Pedagogy. February 18, 2006. Short Course 2105, Western States Communication Association; Palm Springs.

Facilitating Student Participation Through Instructional Discussion. November 18, 2005. Short course 09, National Communication Association; Boston.

Writing Meaningful Learning Outcomes for College Courses. September 12, 2005. University of New Mexico, CASTL; Center for the Advancement of Scholarship in Teaching and Learning.

Developing an Online Resource for Teaching Organizational Communication  November 12, 2004. National Communication Association Conference, Chicago, IL.

Teaching Research Methods as Argument February 14, 2004. 3-hour short course. Western States Communication Association Conference, Albuquerque, NM.

Using Teams In The Classroom To Increase Student Learning: Reaching In To Transform Pedagogy November 20, 2003. 3-hour short course. National Communication Association Conference, Miami Beach, FL.

Teaching The College Course in Leadership November 20, 2003. 3-hour short course. National Communication Association Conference, Miami Beach, FL.

Using Film and Literature To Teach Communication Theories November 21, 2002, Nancy J. Hoar, James M. Brandon, & Charles F. Aust. 1.5-hour workshop, National Communication Association Conference, New Orleans, LA.

Learning Styles and Teaching Goals November 5, 2002, 4-hours course offered through Arizona State University’s Center for Learning and Teaching Excellence.

The Pedagogy of Learning Teams: Engaging Students With The Instructional Material November 21, 2002, Derek R. Lane, T. Andrew Finn, & Terry M. Conconan. 1.5-hour workshop, National Communication Association Conference, New Orleans, LA.

Story Telling as an Instructional Tool September 13, 2001. Dr. Kristin Valentine (Hugh Downs School of Human Communication). Seminar offered through Graduate College, Arizona State University, Tempe, AZ.

Gender, Sex and The Large Lecture Classroom Fall 2001, Dr. Daniel Brouwer (Hugh Downs School of Human Communication). Seminar offered through Graduate College, Arizona State University, Tempe, AZ.

Pedagogy: New Graduate Instructor’s Workshop Fall 2001, Dr. Daniel Brouwer. 15-hour seminar required and offered through Hugh Downs School of Human Communication, Arizona State University, Tempe, AZ.