Lost/Stolen Procedure

If a PCard is lost or stolen, or if you suspect that your PCard number is at risk, you must report the card lost/stolen to Bank of America within 24 hours.

Follow these steps any time your PCard or PCard number is at risk:

  • Call the Purchasing Card Administrator
  • Call Bank of America
  • Send an email to the PCard Administrator including all fraudulent activity
  • Report fraud to the vendor immediately
  • Follow up with the PCard Administrator until all fraudulent activity has been credited or resolved

 

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