Efficient vs Perfect Decision Making

October 24, 2012 - Chaouki Abdallah

Universities have a different relationship with decision making than most organizations. In general, fast decisions are made at the local level, while the global level makes slow decisions. At universities, the administration would like to move fast, but the university governance structure remains distributed and deliberative. In many ways, governing a university, fast and slow, is an almost perfect paradigm, but during times of great change, it may hinder how the university responds to its challenges. Are we able to make efficient versus perfect decisions? The answer in my opinion lies in a very old currency, that of trust. How do you think the administration can regain the trust of all constituents in order to become more efficient in decision making?