The Dispute Resolution (DR) Department uses a variety of techniques to assist employees in preventing and/or resolving any work-related issue, problem conflict or concern.  DR employees work with staff and their supervisors (both faculty and staff) or coworkers (both faculty and staff).   DR emphasizes collaboration and fair consideration of all sides of an issue.  The various processes, including among others facilitation, mediation, information gathering and negotiation, are focused on returning the responsibility for resolving conflict to the individuals involved.  The Department provides processes that avoid lengthy adversarial conflicts that interfere with productivity.  The goal of the Department is to improve communication and the work environment.

 

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