The University of New Mexico Financial Services

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Bursar's Office

Billing Information

UNM E-Bill
Billing Dates
Retiree Insurance
Collections
Withholding Services

Billing statements are available on LoboWeb. Students can authorize other users such as parents to view their bill on line. Log into my.unm.edu

 

 

Billing Dates for Fall 2008, Spring 2009, Summer 2009, and Fall 2009

November 13, 2008

December 11, 2008

January 15, 2009

February 12, 2009

March 12, 2009

April 9, 2009

May 14, 2009

June 11, 2009

July 16, 2009

August 20, 2009

September 17, 2009

October 15, 2009

November 12, 2009

December 17, 2009

All billing dates are subject to change. Please see the due date on your monthly statement.

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Retiree Insurance

Persons retired from UNM may continue their health and life insurance after notifying the University Compensation and Benefits Office at the University Business Center, Albuquerque, N. M. 87131, and completing the necessary forms within the required time.

The part of monthly insurance that is the retiree's responsibility is billed by the University Billing and Receivable System. The monthly charges are billed to the retiree at the first of the month for that month's insurance. Statements of Account are mailed each month showing that month's charges and credits, the amount outstanding, and the due date for the payment required. Bills can be viewed on line or you can have the option of having a hard copy mailed to your billing address.

Persons on Leave Without Pay from the University can continue their insurance if they notify the University Compensation and Benefits Office and complete the necessary forms in the required time. The part of the monthly insurance that is the LWOP persons responsibility is billed by the University Billing and Receivable System. The monthly charges are billed to the LWOP person at the Bi-weekly for that month's charges and credits, the amount outstanding, and the due date for the payment required.

Inquires about the monthly billing and payments can be directed to the Bursar's Office by calling Berlynn Youngblood at (505) 925-9604. Questions about insurance coverage, changes in status, or other details about the insurance should be directed to the University Compensation and Benefits Office by calling (505) 277-6947. If an employee terminates their employment from UNM they should contact the University Compensating and Benefits Office about their rights to continue their insurance coverage.

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Collections

Accounts may be sent to an outside agency when collection efforts through the normal billing process have failed. Several different collection agencies are being used at this time.

An account can be sent to one of our collection agencies when any of the following occurs:

- Accounts become seriously past due
- Significant past due balances have accumulated
- Billing address is determined to be non deliverable
- Other conditions that may affect account collection

After turning over the account to a collection agency, a hold is placed on that account preventing the student from enrolling in new classes, obtaining transcripts, or charging other services to the account. The hold will also prevent UNM billing statements from being mailed to the student, and will stop the addition of service charges on past due balances.

It is important to note that failure to respond to our collection agencies and make the required payments will result in additional legal and service fees. The account will be reported to the appropriate credit bureaus that would negatively impact the individual's ability to obtain future credit.

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Withholding Services

Students who have delinquent accounts will be denied privileges and services that are available to students enrolled in the University and in good financial standing. Students with delinquent accounts will be subject to sanctions that withhold:

  • Future registrations
  • Readmission
  • Transcripts
  • Installment payment plan participation
  • Future parking and library privileges

Financial Holds

No transcripts or other information relating to any student records at the University shall be released or delivered to the student or on behalf of the student until all debts to the University and all of its affiliates, including external collection agencies, have been paid.

Students have the right to inspect and review educational records to the extent that applicable laws and regulations grant such right.

Registration Sanction

No student shall register at the University until she/he has paid all past due charges.

Service Charges

A service charge will be assessed on a student's past due account balance. An account is considered past due if the billed amount is not paid by the next billing date. Awarded financial aid exempts students from Enrollment Cancellation but does not defer any service charges on student accounts. LoboPhone/LoboWeb registration informs students as to this classification.

 

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