Computer Table of Contents Catalog Table of Contents

PC SUPPORT

5008 Troubleshooting Hardware and Software

What do I do now? This 16-hour introductory course in troubleshooting hardware and software problems could be the answer. Various topics from maintaining, upgrading system and software, as well as hard disk management will be covered. Additionally, learn how to apply step-by-step practical, strategies to diagnose computer malfunctions. Students will disassemble and reassemble computer systems, including memory chip, expansion card, and disk drive installations. Additionally, ways to boost your PCs performance will be discussed. Prerequisite: Beginning Windows 95 (5305), and Power Windows (5306).

CEU Hours Awarded: 1.6

$300

GA Sep 21, 23, 28, 30
MW 1:00p-5:00p
GB Oct 1, 6, 8, 13, 15
ThT 6:00p-9:15p
GC Nov 2, 4, 9, 11
MW 8:00a-12:00p

5009 A+ Certification (Hardware and Software Installation)

Gain the experience and knowledge necessary to pass both the core and DOS/Windows A+ Certification modules. This 40-hour comprehensive course will cover hardware and software compatibility, disassembly, installation and reassembly. Additionally, hard drive software installation, DOS operating systems and application support will be topics of discussion. Furthermore, system optimization, Windows introduction and installation will be taught. Other hardware and software issues are of significant importance and will be addressed throughout the course. A toolkit will be provided with the class. Prerequisite: Beginning Windows 95 (5305). Recommended: Troubleshooting Hardware/Software (5008).

CEU Hours Awarded: 4.0

$1200

GA Oct 20, 22, 27, 29,
Nov 3, 5, 10, 12, 17, 19,
Dec 1, 3, 8, 10
TTh 6:00p-9:00p
GB Nov 16, 18, 20, 30,
Dec 2, 4, 7, 9, 11, 14
MWF 1:00p-5:00p