Tuition Appeals

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Tuition refund dates are published in the UNM schedule of classes. Tuition refund requests that occur after the published deadlines are reviewed by the Dean of Students Office, Bursar's Office, and/or Office of the Registrar.  Where you submit your tuition refund depends upon the reason you are requesting the refund.  The Dean of Students Office will review appeals in the following circumstances:

Medical Condition of Student or Immediate Family Member
If a student is unable to continue their course(s) due to a serious medical or mental health condition, this may constitute grounds for a refund. A medical or mental health emergency in the immediate family (spouse, UNM registered domestic partner, children, parents, mother-in-law, father-in-law, grandparents, brothers, or sisters) may also be considered. Medical or mental health problems that the student was aware of before the published refund deadlines might be considered if the appeal includes reasons for not dropping the courses in a timely manner. Refunds normally do not exceed 50% of the tuition amount. Submit your Refund Appeal Request Form to the Dean of Students Office with documentation regarding the reason as to why you are requesting the appeal. 

Death of a Family Member
A student may be eligible for a refund as a result of a death in the immediate family (spouse, UNM registered domestic partner, children, parents, mother-in-law, father-in-law, grandparents, brothers, or sisters) that necessitates leaving the University.  Appeals should include specifics (depression, handling of the estate, assuming family responsibilities that resulted because of the loss of a loved one). Refunds normally do not exceed 50% of the tuition amount.
To submit your appeal, you will need to follow these guidelines:

• Prior to requesting a tuition refund, Withdraw from your courses.  This can be done via the LoboWeb, by LoboPhone at (505)338-7900 or by contacting the Dean of Students Office.  Should you fail to withdraw from your courses we will be unable to process your tuition refund request.
• Submit your Refund Appeal Request Form (military withdrawals require separate paperwork) to the Dean of Students Office with documentation regarding the reason as to why you are requesting the appeal.  Documentation may include one or all of the following:  Letter from your physician or mental health professional, a death certificate, a funeral program, military orders or any official documentation that will verify the reason you are requesting the appeal.
• Financial Aid and Scholarship recipients also need to contact the Financial Aid and Scholarship Offices to request a leave of absence. 

Military Withdrawals
Under faculty regulations, students who formally withdraw from the University due to a call to active duty before the end of the semester are entitled to a tuition refund unless the student opts for the course grades after the 12th week. To process a military withdrawal without delay, a student will need to provide military orders and complete the DOS Military Withdraw Form explaining what option the student wishes to accept.
For all other tuition refund appeals, please contact the UNM Bursar's Office (505-277-5363).