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FISH!™ : Energizing Your Workplace & Delighting Customers

 

 

PROGRAM DESCRIPTION

What do Southwest Airlines, Saturn Corporation and Target Stores have in common? If you said that they are three of today's most successful companies, you'd be right. But they are also examples of organizations where everyone chooses to bring energy, passion and a positive attitude with them each day and where people are truly connected to their work, to their colleagues and to their customers. And, by now you've figured it out! They are also workplaces where everyone practices the FISH!
™ Philosophy.

PROGRAM LENGTH

3 Hours

LEARNING OBJECTIVES

Following this class participants will be able to:

1. Identify ways to increase energy and morale in the workplace.

2. Identify ways to use the 4 key ingredients of the FISH!™ philosophy to manage change and stress in the workplace.

3. Explain how creativity and innovation can engage employees and build teamwork.

4. Describe how using the 4 key ingredients of the FISH!™ philosophy can increase trust and build integrity in the workplace.

WHO SHOULD ATTEND?

All UNM Staff

PRE-REQUISITES

None

TEACHING METHODS

First, we'll watch a movie, which demonstrates the FISH!™
philosophy in action at the Pike Place Market. Secondly, we'll participate in some activities which will help you create a more worker-friendly environment. Finally, it's up to you to bring the FISH!™ philosophy to your workplace! Are you ready for the challenge?

INSTRUCTOR

Leah Boetger

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
   
   
   
   
   
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