As previously announced, the 10,000-line telephone switch serving the majority of main campus is in the process of being replaced. Until late last week, the cutover to the new equipment was scheduled for June 15 through August 1, 2006. However, due to some environmental issues related to nearby construction that affected the stability of the existing telephone switch, the cutover has been accelerated and condensed into a shorter time frame.
The cutover is now set to begin June 5, 2006, and should be completed by the end of June with resolution of remaining issues throughout July and August. The current issues should not impact UNMH, the Health Sciences Center, north and south campus telephone service. A schedule of service outages, affected buildings and progress reports will be posted on the Telecommunications Web site at: Switch Upgrade.
Telecommunications has already begun working to transition to the new system. Unlike the original schedule, some buildings will be without telephone service during the day, while others will be affected at night. Previously, the cutover was structured to avoid outages during business hours.
Due to the magnitude of this project, no changes or additions to telephone service requiring programming can be completed without approval from the director of Telecommunications. This policy is effective immediately and will continue through the duration of the project. Additionally, trouble reports will be evaluated and attempts made to resolve the issue. However, some troubles may not be resolved until the service is migrated to the new telephone switch.
The goal is to keep the system as stable as possible until services can be migrated to the new system. This may mean certain service related issues might not be resolved for a small group of users. The focus is on maintaining the majority of services to best serve the University.
For more information contact Ann Swancer, (505) 277-0622.
Media Contact: Steve Carr, (505) 277-1821; e-mail: scarr@unm.edu
Posted by scarr at June 2, 2006 10:57 AM