The Telecommunications department telephone switch replacement project is nearing completion. During the main campus project, approximately 12,000 telephone lines were moved to the new switch.
Telecommunications has begun to resolve trouble tickets resulting from the accelerated cutover. At this time, departments are asked to check the phones of faculty and staff who are away for the summer to assure that the phones are working correctly.
Trouble calls placed now will help avoid delays in response during the busy time at the beginning of the fall semester. Telecommunications is beginning to work the backlog of orders placed on hold during the accelerated replacement and will clear the orders as quickly as possible.
Media Contact: Steve Carr, (505) 277-1821; e-mail: scarr@unm.edu