Ask employees what they value most in a Human Resources/Payroll system, and they would first point to a system that pays people accurately and on time. A close second would be a system that provides easy access to view and maintain personal employee information. These things and more have been realized with the recent go-live of Banner HR/Payroll.
Jan. 11 marked the most significant event to date for the HR/Payroll project. This was the very first payroll to be run from beginning to end with the new tool, and the best part is what employees did not see. No lines of people waiting to get paid, no phones ringing off the hook. Employees were able to preview their pay stubs online using LoboWeb for Employees the day before getting paid and direct deposits posted on payday without incident.
Transitioning to new technology is always a daunting task, and UNM took all the necessary precautions to ensure that we were prepared for any situation that could arise. An emergency payroll operations center was established at each campus location to assist any employees that had difficulties. We are pleased to report that all these support areas were relatively quiet on payday. We can attribute this success to the efforts put forward by every department and employee on campus in adapting to the new process of time entry.
For a highlight of the features of the new system we have prepared two flyers: “How will Banner HR/Payroll Impact Me?” for the employee, and “How will Banner HR/Payroll Impact My Department?” for departmental administrators. These and other information regarding the new system are available at hr.unm.edu.
The Division of Human Resources and all its partners are dedicated to the continuous improvement of the new system and we will continue to provide support as it moves forward. Contact the support center at 277-HRPR, Monday through Friday, 8 a.m.-5 p.m.
By Helen Gonzales, vice president, Human Resources