The voice mail replacement project is on schedule for Saturday, Nov. 29. All current voice mail users must initialize their mailbox on the new system prior to that date. Instructions on how to initialize your mailbox on the new system will be sent campus wide on Nov. 10. Users will dial a temporary access number to set up their mailbox, but will continue to use the current system until Nov. 29. Please note the prompts on the new system have changed.
Visit: Voice Mail User Guide to download a copy of the user guide for the new system.
There is also an online guide at: Interactive Coach.
Additionally, CNS is offering “Train the Trainer” classes for departments who wish to send a designated individual who can then train their staff.
The class is titled “New Voice Mail System Train the Trainer” and session registration is available through Learning Central. The class can be found under “Telecommunications Training.”
University Hospital Communications will be coordinating training classes for their users. After Nov. 29, the access number will remain 277-9997.
For more information or any questions, contact the CNS Voice Support Center at 277-1111.
Posted by scarr at November 3, 2008 05:11 PM