All users with a voice mailbox on the current voice mail system must initialize their mailbox on the new voice mail system scheduled to go live Nov. 29. Dial the temporary access number 277-3500 and enter password 123456 to set up your voice mailbox on the new system. The system will prompt you to change the default password and record a greeting and name.
The tutorial must be completed for your recordings to be saved. After your mailbox is set up, continue to use the current system at 277-9997. To access the user guide and online coach for the new voice mail system visit: User Guide and Online Coach.
Training classes are available through Learning Central for departments who wish to send a designated individual who can help train their staff. The class is titled “New Voice Mail System Train the Trainer” and can be found under “Telecommunications Training.”
For assistance contact Information Technology Services CNS Customer Care at 277-1111, option 3.
Media Contact: Vanessa Baca, (505) 277-0987; e-mail: vjbaca1@unm.edu