The GroupWise e-mail system was restored Wednesday, Jan. 21 at 5:30 p.m. Some users with NetIDs beginning with K - Z were unable to receive messages or calendar appointments from Monday, Jan. 19 through Wednesday at 6:30 a.m. Out of the 70,000 e-mail users at UNM, 3,200 GroupWise users were affected overall and some of these users may continue to experience sporadic e-mail problems as system repairs continue.
Contact the ITS Support Center at 277-4848 with any technical questions or problems you may continue having. Once ITS complete its investigation of the root cause analysis, the department will communicate that information campus-wide. The ITS Department understands the impact to productivity, and sincerely apologizes for the inconvenience caused by this e-mail outage.
Posted by scarr at January 22, 2009 01:02 PM