Sample Evaluation Process (Cont.)
- Ex. If availability is important, give a high weight to high mean time to failure and low mean time to repair figures, as well as to high average availability, remembering that there is a factor of 10 difference between 99% and 99.9% availability.
- 3. Evaluate the references provided and assign points based on satisfaction rating of vendor customers.
- 4. Eliminate any vendor with unsatisfactory performance references.