This is a report of the problems from the last week.
There are 45 total problems: 25 active and 20 resolved
Problem id: 6910 Status: ACT Catagory: NET
Occured: 11/05/1997 Component: Network
Assi to: Network Created by:
Contact: jean Durke [272-7237]
DESCRIPTION:
claims they are loosing connection at bldg 333 science and tech at ^ the
research park
STATUS:
No status entered.
Problem id: 7385 Status: ACT Catagory: NET
Occured: 12/16/1997 Component: NPR
Assi to: Created by:
Contact: alec mottershead [277-5047]
DESCRIPTION:
alec at bandeler east is having problems intermitten where he is not able
to gain access to e-mail or internet .problem continues to get worse
everyday. IP # 129.24.218.73
STATUS:
No status entered.
Problem id: 7444 Status: ACT Catagory: HW
Occured: 12/22/1997 Component: NPR
Assi to: Unknown Created by:
Contact: venesa [7-4664]
DESCRIPTION:
wall plate 1-103B was ripped from the wall at scholes hall room 101 ^ and
needs to be fixed pr # 485992 for $60.00 was given
STATUS:
No status entered.
Problem id: 7536 Status: ACT Catagory: NET
Occured: 01/06/1998 Component: Network
Assi to: unknwn Created by:
Contact: Ed Sengle [x7-9628]
DESCRIPTION:
Ed Sengle [Development] @ 700 Lomas reports extremely slow response ^ on
network. IE: several seconds to see chars typed.
STATUS:
No status entered.
Problem id: 7570 Status: ACT Catagory: NET
Occured: 01/08/1998 Component: NETW
Assi to: Created by:
Contact: Dr Scuderi (Geography) [x7-4645]
DESCRIPTION:
NPR: Client reports an intermittent problem where people in Bandelier West
occasionally can't connect to network (no such host type messages). It
started to happen around the time Earth Data Analysis moved in. His email
addr is tree@unm.edu.
STATUS:
No status entered.
Problem id: 7617 Status: ACT Catagory: NET
Occured: 01/12/1998 Component: Network
Assi to: Network Created by:
Contact: William Smith [272-7053]
DESCRIPTION:
Client has a sniffer on the net at bldg 339 and claims a high number of
collisions occuring.Please contact him ASAP.
STATUS:
No status entered.
Problem id: 7652 Status: ACT Catagory: NET
Occured: 01/14/1998 Component: Network
Assi to: Network Created by:
Contact: Alex Seazzu [7-8451]
DESCRIPTION:
Anderson Pod reports connections to internet dropping. Alex reports
loosing 5 machines at a time.1/20 slow down on printers
STATUS:
No status entered.
Problem id: 7770 Status: ACT Catagory: NET
Occured: 01/20/1998 Component: NPR
Assi to: Created by:
Contact: Amy Plott [7-6035]
DESCRIPTION:
NPR for Amy Plott Bldg#259 please check to see if the following are made
active...259-205-1485/85, and all between 1389-1392...Thanks.
STATUS:
No status entered.
Problem id: 7772 Status: ACT Catagory: NIR
Occured: 01/20/1998 Component: NIR
Assi to: Unknown Created by:
Contact: Josh Kern [246-6200]
DESCRIPTION:
albuquerque econ devel at 851 university bld suite 203, needs to ^ connect
to unm sever.And also needs to be on their own hub.
STATUS:
No status entered.
Problem id: 7843 Status: ACT Catagory: NIR
Occured: 01/22/1998 Component: nir
Assi to: Created by:
Contact: ryan [7-9221/7-9220]
DESCRIPTION:
resnet/please activate src 88g 101 d for mark martinez,src 88d 103 for
ernest johnson
STATUS:
No status entered.
Problem id: 7873 Status: ACT Catagory: NIR
Occured: 01/23/1998 Component: NIR
Assi to: Created by:
Contact: Mario/Operations/ Paul Chang [7-2588/7-8113]
DESCRIPTION:
NIR: Zimmerman Lib for Ethernet; Rm 343 Plate #'s 53-347-(1195, 1201,
1203, 1204, 1209, 1213); New Conf Rm 53-347-1275. Patch as many as
possible until new electronic installed. Contact: Mario 7-2588.
STATUS:
No status entered.
Problem id: 7941 Status: ACT Catagory: NIR
Occured: 01/29/1998 Component: NIR
Assi to: Created by:
Contact: Farhad [7-7483]
DESCRIPTION:
NIR: Woodward hall #82-218-1129/30, #82-218-1181/82, #82-218-1159/60...as
per Farhad MTS
STATUS:
No status entered.
Problem id: 7959 Status: COM Catagory: NIR
Occured: 01/30/1998 Component: NIR
Assi to: Unknown Created by:
Contact: Resnet staff [x7-9221/9220]
DESCRIPTION:
RESNET NIR: Activate port in Coronado 221 for Leila Dougan.
RESOLUTION:
Plate already active; notified RESNET. TB
Problem id: 7962 Status: ACT Catagory: NIR
Occured: 01/30/1998 Component: NIR
Assi to: Created by:
Contact: CARL [277-1243]
DESCRIPTION:
CARL from BIOLOGY DEPT. needs his port activated #21-276-1119-1120 rm:235
STATUS:
No status entered.
Problem id: 7963 Status: ACT Catagory: NIR
Occured: 01/30/1998 Component: nir
Assi to: Created by:
Contact: David Pitchford [843-8283]
DESCRIPTION:
activate plate dw00d-wc-1107/08 at Dykewood rm 18
STATUS:
No status entered.
Problem id: 7965 Status: COM Catagory: NIR
Occured: 01/30/1998 Component: nir
Assi to: Unknown Created by:
Contact: Susan or Janis [7-0695]
DESCRIPTION:
deactivate ports 1114,1119,1121,1225,1268,activate 1259 bld 218 ^ /wiring
3125
RESOLUTION:
Changed patches and notified client. KC/DAL
Problem id: 7967 Status: COM Catagory: NIR
Occured: 01/30/1998 Component: NIR
Assi to: Unknown Created by:
Contact: Ruly (Fin Aid) [x7-9061]
DESCRIPTION:
NIR: Ruly@Fin Aid needs both ports on plate 56-1054A-1105/06 ^ activated.
This is in the area by the directors office SSC 1035.
RESOLUTION:
Activated plate and notified client. KC/JS
Problem id: 7969 Status: COM Catagory: NIR
Occured: 01/31/1998 Component: netw
Assi to: Unknown Created by:
Contact: Resnet [7-9221]
DESCRIPTION:
Activate ports in coronado hall for the following People. room 105 ^ for
Scott Kerns and rm 107 for Richard Wirtemburg
RESOLUTION:
Made patches and notified RESNET. TB
Problem id: 7978 Status: COM Catagory: NET
Occured: 02/02/1998 Component: Network
Assi to: unknwn Created by:
Contact: Steven Campbell [x7-1222]
DESCRIPTION:
KNME building network is not working. Ping'ed ip#129.24.48.164 that ^
client gave me for a test and there was no response at all.
RESOLUTION:
Monitored the network at KNME and couldn't find a problem. User said the
slow response cleared quickly and they were able to access the network
with no further problems. please close 2-4-98 MAJ
Problem id: 7979 Status: COM Catagory: NIR
Occured: 02/02/1998 Component: NIR
Assi to: Unknown Created by:
Contact: Resnet staff [x7-9221/9220]
DESCRIPTION:
RESNET NIR: Activate Coronado 228 for Hannah Sims. Activate Coronado ^ 301
for Onawa Cutshall.
RESOLUTION:
Made patches and notified RESNET. TB
Problem id: 7980 Status: COM Catagory: NET
Occured: 02/02/1998 Component: Network
Assi to: unknwn Created by:
Contact: Ed Sengle [x7-9628]
DESCRIPTION:
Client@Development office on 170? Lomas reports their telnet sessions ^ to
mercury shutdown and they can't connect.
RESOLUTION:
Checked the connection and found no problem. The problem cleared after
about 30 minutes. I followed up with Ed and he indicated that the problem
is intermittent and that it goes away on its own. I informed Ed that we
are still looking into the p
Problem id: 7983 Status: COM Catagory: NET
Occured: 02/02/1998 Component: NETW
Assi to: Unknown Created by:
Contact: Ben Mitchell [x7-8542]
DESCRIPTION:
Ben Mitchell@Latin Amer. Inst. cannot connect to network. Check port ^
182B-B11-1303 to see if it is hot.
RESOLUTION:
Checked network connection with portable and found no problem. Informed
the user that they had a software problem with their pc so they said they
will reinstall mirada. please close
Problem id: 7994 Status: COM Catagory: NIR
Occured: 02/02/1998 Component: NIR
Assi to: Unknown Created by:
Contact: Elliott ELLIOTT@panda.phys.unm [x7-4447]
DESCRIPTION:
NIR: Elliott@Physics and Astronomy needs port 207-145-1311 [plug#1] ^ in
room 153 activated.
RESOLUTION:
Activated plate and notified client. KC/JS
Problem id: 7995 Status: COM Catagory: NIR
Occured: 02/02/1998 Component: NIR
Assi to: Unknown Created by:
Contact: Resnet staff [x7-9221/9220]
DESCRIPTION:
RESNET NIR: Activate Coronado 126 for Henry Davis and activate ^ Coronado
26 for Ben Larkin.
RESOLUTION:
Made patches and notified RESNET. TB
Problem id: 7996 Status: ACT Catagory: NIR
Occured: 02/03/1998 Component: NIR
Assi to: Created by:
Contact: Carl (Biology) [x7-1243]
DESCRIPTION:
NIR: Carl@Castetter Hall (Biology) needs port 21-276-1282 (right) in rm
288A activated.
STATUS:
No status entered.
Problem id: 7997 Status: COM Catagory: NET
Occured: 02/03/1998 Component: Network
Assi to: unknwn Created by:
Contact: Susan Padilla [x2-3270]
DESCRIPTION:
LAT is not working between 1651 Univ to UNMH. Contact Susan [pager ^
251-6160] for details.
RESOLUTION:
Called Susan and she said the problem was with two units on her network.
They resolved the problem and are no longer having problems with LAT.
please close MAJ
Problem id: 7998 Status: COM Catagory: NIR
Occured: 02/03/1998 Component: NIR
Assi to: Unknown Created by:
Contact: Linda (Latin Amer. Inst) [x7-2961]
DESCRIPTION:
NIR: Linda@Latin Amer. Inst. [801 Yale] needs port 165-B11-1228 ^
activated.
RESOLUTION:
Pacth made, documentation updated, user notified. please close ^
Problem id: 8001 Status: ACT Catagory: NIR
Occured: 02/03/1998 Component: NIR
Assi to: Created by:
Contact: Huifang Xu [x7-7536]
DESCRIPTION:
NIR: Huifang Xu@Northrop Hall rm B23 would like both ports on plate
24-B17-1337/38 activated.
STATUS:
No status entered.
Problem id: 8005 Status: ACT Catagory: NIR
Occured: 02/03/1998 Component: netw
Assi to: Created by:
Contact: Resnet [7-9221]
DESCRIPTION:
NIR: Please Activate plate in Coronado Hall rm146 for Luke Forslund
STATUS:
This status is blank.
Problem id: 8009 Status: ACT Catagory: NIR
Occured: 02/04/1998 Component: nir
Assi to: Created by:
Contact: Shirly Fisher [272-7500]
DESCRIPTION:
deactivate port 1138 at ATI ,bld. 334 room 7
STATUS:
No status entered.
Problem id: 8010 Status: COM Catagory: NIR
Occured: 02/04/1998 Component: nir
Assi to: Unknown Created by:
Contact: Larry Gordan [7-7761]
DESCRIPTION:
activate port 57 2050 1157/58 at Social Sciences Building 2nd floor,room
2066
RESOLUTION:
This is a duplicate of NIR 7861, which was changed to NET. TB
Problem id: 8011 Status: ACT Catagory: NIR
Occured: 02/04/1998 Component: nir
Assi to: Created by:
Contact: Rose Mary [7-5029]
DESCRIPTION:
activate port 56-1090-1193/94 at Mesa Vista Hall room 1153
STATUS:
No status entered.
Problem id: 8013 Status: COM Catagory: NET
Occured: 02/04/1998 Component: Network
Assi to: Unknown Created by:
Contact: Si (Cellular Chem) [x7-2060]
DESCRIPTION:
Si@Cellular Chem needs the port 22771180 reset for the terminal in rm ^
B50
RESOLUTION:
Successfully reset his terminal server port and informed user. please
close 2-4-98 MAJ
Problem id: 8014 Status: ACT Catagory: NIR
Occured: 02/04/1998 Component: NIR
Assi to: Created by:
Contact: Drex (DSIG) [x7-8044]
DESCRIPTION:
NIR: Activate fourth 10-BaseT port on plate 153-103-1713/16 in SW corner
of commctr.
STATUS:
No status entered.
Problem id: 8019 Status: COM Catagory: NIR
Occured: Component: NIR
Assi to: Unknown Created by:
Contact: seph [555]
DESCRIPTION:
NIR [Contact: seph 555 Email:seph] [Building Name: cirt] [Building #: ^
Unknown] [Room #: b66] [Plate #: non] [Text: sorry, still testing.] ^
[Submitted: seph 555]
RESOLUTION:
seems fine
Problem id: 8020 Status: COM Catagory: NIR
Occured: Component: NIR
Assi to: Unknown Created by:
Contact: seph [555]
DESCRIPTION:
[Contact: seph 555 Email:seph] [Building: cirt, ] [Room #: b66] ^ [Plate
#: non] [Text: sorry, still testing 3] [Requested: seph 555, ^ cirt] [Wed
Feb 4 14:59:24 MST 1998]
RESOLUTION:
seems fine
Problem id: 8021 Status: COM Catagory: NIR
Occured: Component: NIR
Assi to: Unknown Created by:
Contact: seph [555]
DESCRIPTION:
NIR [Contact: seph 555 Email:seph] [Building: cirt, ] [Room #: b66] ^
[Plate #: non] [Text: sorry, still testing 4] [Requested: seph 555, ^
cirt] [Wed Feb 4 15:01:59 MST 1998]
RESOLUTION:
seems fine
Problem id: 8022 Status: COM Catagory: NET
Occured: 02/04/1998 Component: Network
Assi to: unknwn Created by:
Contact: Mike P (IRC) [x7-8135]
DESCRIPTION:
PPP dialup modem bank is not rolling over to next set. Also Mike ^ reports
IRC dialup# 924-0350 is not answering.
RESOLUTION:
Was not able to duplicate problem. Will continue to monitor.
Problem id: 8024 Status: COM Catagory: NET
Occured: 02/04/1998 Component: net
Assi to: Unknown Created by:
Contact: opers [7-8113]
DESCRIPTION:
mizar,mercury, and lyra down problem with network
RESOLUTION:
MMAC-3 was replaced in rm107.
Problem id: 8025 Status: ACT Catagory: NET
Occured: 02/04/1998 Component: net
Assi to: Created by:
Contact: Carol [7-3716]
DESCRIPTION:
Womans Center having problems with the computers hanging up for about the
last week
STATUS:
No status entered.
Problem id: 8030 Status: ACT Catagory: NIR
Occured: 02/05/1998 Component: NIR
Assi to: Created by:
Contact: Robert (Native Am Studies) [x7-3270]
DESCRIPTION:
NIR: Robert@Native Am Studies needs a port activated in Hokona 324 for a
Mac that being moved from rm 354.
STATUS:
No status entered.
Problem id: 8031 Status: ACT Catagory: NIR
Occured: 02/05/1998 Component: NIR
Assi to: Created by:
Contact: CARL [277-1243]
DESCRIPTION:
NIR-CARL @ BIOLOGY RM:278 Needs 2ND port Activated #1256
STATUS:
No status entered.
Problem id: 8032 Status: ACT Catagory: NIR
Occured: 02/05/1998 Component: NIR
Assi to: Created by:
Contact: ROBERT MURPHY [277-4156]
DESCRIPTION:
NIR-Robert Murphy @ Navel Science BLDG RM:116 Needs his port activiated
#151-009a-15-16-17-18 ... TRANSFERED FROM HELP DESK....
STATUS:
No status entered.
Problem id: 8033 Status: ACT Catagory: NIR
Occured: 02/05/1998 Component: NIR
Assi to: Created by:
Contact: Chris [7-5109]
DESCRIPTION:
activate plate 22-77-1185/86 in building 22 room 146
STATUS:
No status entered.
Problem id: 8036 Status: COM Catagory: NET
Occured: 02/05/1998 Component: Network
Assi to: Network Created by:
Contact: Gregg Mackiegan [2-7080]
DESCRIPTION:
Network down @ 801 University blvd....Bldg #332...unable to see network
community and unable to telnet...
RESOLUTION:
client was unaware that a stand alone was taking place at the time client
informed by cromm group