This is a report of the problems from the last week.

There are 46 total problems: 24 active and 22 resolved

Problem id: 10577 Status: ACT Catagory: NET
Occured: 08/30/1998 Component: Network
Assi to: Network Created by:
Contact: Mike P. [7-8135]


DESCRIPTION:
9800 dialup bank has a port that just rings w/no answer. While trying to duplicate problem, I got a couple of busy signals before hitting reported problem. STATUS:
No status entered.

Problem id: 10594 Status: ACT Catagory: NET
Occured: 08/31/1998 Component: Network
Assi to: Network Created by:
Contact: Tony [7-8098]


DESCRIPTION:
An FYI: Tony called to let us know that trying to get off campus was very slow. I tried it myself and sometimes I could get out right away and other times I couldn't; it would time out. STATUS:
No status entered.

Problem id: 10762 Status: ACT Catagory: NET
Occured: 09/11/1998 Component: Network
Assi to: Network Created by:
Contact: Barbara Rigg-Healy [7-8147]


DESCRIPTION:
The MAC fileserver down in the CIRT Pod is having IP connection drops. It is happening right now. [Kelly is aware that this is an ongoing problem. Might want to let her know it is happening] STATUS:
No status entered.

Problem id: 10904 Status: ACT Catagory: NET
Occured: 09/23/1998 Component: Network
Assi to: Network Created by:
Contact: commctr []


DESCRIPTION:
9800 dialup is ringing but not answering. STATUS:
No status entered.

Problem id: 10979 Status: ACT Catagory: NET
Occured: 10/01/1998 Component: Network
Assi to: Network Created by:
Contact: Monica North [7-5230]


DESCRIPTION:
User at Anderson cannot connect to network, pinged her IP 129.24.202.176 100% packet loss. STATUS:
No status entered.

Problem id: 10980 Status: ACT Catagory: NET
Occured: 10/01/1998 Component: Network
Assi to: Network Created by:
Contact: tony [7-8098]


DESCRIPTION:
User called to report slow internet access. If you ping 198.83.5.1 or beyond that router you slow response and packet loss STATUS:
No status entered.

Problem id: 10981 Status: ACT Catagory: NET
Occured: 10/01/1998 Component: Network
Assi to: unknwn Created by:
Contact: Ed Sengel [7-9628]


DESCRIPTION:
very slow response from aix systems,at 700 Lomas Development Office STATUS:
No status entered.

Problem id: 10993 Status: ACT Catagory: NET
Occured: 10/02/1998 Component: netw
Assi to: network Created by:
Contact: Matthew Fricke [272-2066]


DESCRIPTION:
Matthew Fricke from Mental Health Center is logging into Mhc.unm.edu ^ and his IP 129.24.130.38 is not responding. STATUS:
No status entered.

Problem id: 11073 Status: ACT Catagory: NET
Occured: 10/08/1998 Component: Network
Assi to: Network Created by:
Contact: Mike Prine [7-8135]


DESCRIPTION:
Mike called to report that 7-9990 and 7-9988 linhes are not answering STATUS:
No status entered.

Problem id: 11095 Status: ACT Catagory: NET
Occured: 10/09/1998 Component: dialups (9990)
Assi to: Created by:
Contact: Nathan [242-9609]


DESCRIPTION:
users having problems connecting to the diapup modem 9990......... STATUS:
RES: closed

Problem id: 11134 Status: ACT Catagory: NET
Occured: 10/14/1998 Component: Network
Assi to: Unknown Created by:
Contact: Dave Grisham [7-8032]


DESCRIPTION:
Security warning for Cisco IOS devices. Error in Cisco IOS SW makes ^ it possible for untrusted, unauthenticated users who can gain access ^ to login prompt of a router via any means to obtain parts of text ^ entered by previous users. STATUS:
This problem has been reviewed and recommendations have been submitted to address the security aspect of this problem. Cliff/COMMGRP 10/14/98

Problem id: 11183 Status: ACT Catagory: NET
Occured: Component: PAR
Assi to: Unknown Created by:
Contact: Gloria Ortiz [7-9921]


DESCRIPTION:
PAR [Contact: Gloria Ortiz 7-9921, Minority Engneering Email:none] [Building: Engneering Annex, 107] [Room #: 207] [Plate #: 107-113-a1123/1223] [Text: was working last week] [Requested: , Email:] [Tue Oct 20 12:28:21 MDT 1998] STATUS:
No status entered.

Problem id: 11251 Status: COM Catagory: NET
Occured: 10/26/1998 Component: Network
Assi to: Network Created by:
Contact: Jeri Knoebel [246-6444]


DESCRIPTION:
User called to report that her area has no network connectivity. She ^ is at 1001 University S. E. Bldg. 337 RESOLUTION:
Replaced failed power supply unit in MMac-8 chassis and reconfigured ^ management card after power unit failure. Closed. JL.

Problem id: 11253 Status: COM Catagory: NET
Occured: 10/26/1998 Component: Network
Assi to: Network Created by:
Contact: Jim Parker [251-7447]


DESCRIPTION:
User from Contracts and Grants cannot connect to IPX. RESOLUTION:
Disabled spanning tree on the 350 switch to correct the problem. ^ Closed. JL.

Problem id: 11254 Status: COM Catagory: NET
Occured: 10/26/1998 Component: Network
Assi to: Network Created by:
Contact: Jerry Noble [246-6444]


DESCRIPTION:
Bldg. 337, Suite 103, 1001 Univ. Blvd. cannot connect to network. ^ Alliance For Trans. Research. RESOLUTION:
Replaced failed power supply unit in MMac-8 chassis and reconfigured ^ management card after power unit failure. Closed. JL.

Problem id: 11258 Status: COM Catagory: NET
Occured: 10/26/1998 Component: Network
Assi to: Network Created by:
Contact: angus [277-3527]


DESCRIPTION:
called that they are having problems with one of the routers at ^ ferris engineering ip 198.59.151.15 RESOLUTION:
K. Lesher reconfigured another IGSL router an I replaced the old unit with it. Cliff/COMMGRP

Problem id: 11265 Status: RES Catagory: PAR
Occured: Component: PAR
Assi to: Unknown Created by:
Contact: Eric Nudell [7-5860]


DESCRIPTION:
PAR [Contact: Eric Nudell 7-5860, Zimmerman LTD Email:emnudell] ^ [Building: Zimmerman, b53] [Room #: tower 7] [Plate #: 53-b76b-2613] ^ [Text: Activate as ethernet - please bring ethernet patch cables] ^ [Requested: , Email:] [Mon Oct 26 14:50 STATUS:
RES: Port activated per request, contact notified. Close. KC/DAL 10/30/98 RESOLUTION:
Port activated per request, contact notified. Close. KC/DAL 10/30/98

Problem id: 11266 Status: RES Catagory: PAR
Occured: Component: PAR
Assi to: Unknown Created by:
Contact: Eric Nudell [75860]


DESCRIPTION:
PAR [Contact: Eric Nudell 75860, Zimmerman LTD Email:emnudell] ^ [Building: Zimmerman, 53] [Room #: b77] [Plate #: 53-b76b-2445] ^ [Text: Activate as ethernet - please bring ethernet cables] ^ [Requested: , Email:] [Mon Oct 26 14:52:53 MST 1998 STATUS:
RES: Port activated per request, contact notified. Close. KC/DAL 10/30/98 RESOLUTION:
Port activated per request, contact notified. Close. KC/DAL 10/30/98

Problem id: 11267 Status: COM Catagory: PAR
Occured: Component: PAR
Assi to: Unknown Created by:
Contact: bill richards [925-5550]


DESCRIPTION:
PAR [Contact: bill richards 925-5550, athletic dept Email:None] ^ [Building: south campus athletic dept by stadium, ] [Room #: 106] ^ [Plate #: 1-5-20/1-5-21] [Text: ] [Requested: , Email:] [Mon Oct 26 ^ 14:55:54 MST 1998] RESOLUTION:
Port activated per request, contact notified. Close. KC/DAL 10/28/98

Problem id: 11269 Status: ACT Catagory: NET
Occured: 10/26/1998 Component: Network
Assi to: Created by:
Contact: Gregory Gleason (Public Admin) [7-7391]


DESCRIPTION:
Gregory (gleasong) in Soc Sciences 3038 has an intermittent problem where programs running thru network can freeze up for upto an hour. He verifies its not server problems by checking w/ASM pod. Earlier problem (11020) about slowdown has been corrected. STATUS:
No status entered.

Problem id: 11278 Status: RES Catagory: PAR
Occured: Component: PAR
Assi to: Unknown Created by:
Contact: john wood [277-1420]


DESCRIPTION:
PAR [Contact: john wood 277-1420, mttc Email:None] [Building: mttc, ^ 800] [Room #: 154] [Plate #: 341-235a-1193/4 341-235a-1123/24 ^ 341-235a1239/40 341-235a-1195/96] [Text: ] [Requested: , Email:] [Tue ^ Oct 27 10:54:44 MST 1998] STATUS:
RES: Ports activated per request, contact notified. Close. KC/DAL 10/30/98 RESOLUTION:
Ports activated per request, contact notified. Close. KC/DAL 10/30/98

Problem id: 11279 Status: RES Catagory: PAR
Occured: Component: PAR
Assi to: Unknown Created by:
Contact: richards wynnett [277-9121]


DESCRIPTION:
PAR [Contact: richards wynnett 277-9121, engineering Email:None] ^ [Building: ferris eng bldg, ] [Room #: 139] [Plate #: needs 2 ports ^ open] [Text: ] [Requested: , Email:] [Tue Oct 27 11:28:10 MST 1998] STATUS:
RES: Ports in rooms are all active, client will contact Telecom if more plates are needed. TB RESOLUTION:
Ports in rooms are all active, client will contact Telecom if more ^ plates are needed. TB

Problem id: 11281 Status: RES Catagory: PAR
Occured: Component: PAR
Assi to: Unknown Created by:
Contact: Barbara Rigg-Healy [7-8147]


DESCRIPTION:
PAR [Contact: Barbara Rigg-Healy 7-8147, CIRT Email:brigg@unm.edu] ^ [Building: Johnson Center [Rec Services], 59] [Room #: 1112] [Plate ^ #: 59-114B-1375/78 ] [Text: Please activate port 3, 1377] [Requested: ^ , Email:] [Tue Oct 27 14:05:25 MS STATUS:
RES: Port activated per request, contact notified. Close. KC/DAL 10/30/98 RESOLUTION:
Port activated per request, contact notified. Close. KC/DAL 10/30/98

Problem id: 11282 Status: RES Catagory: PAR
Occured: Component: PAR
Assi to: Unknown Created by:
Contact: Barbara Rigg-Healy [7-8147]


DESCRIPTION:
PAR [Contact: Barbara Rigg-Healy 7-8147, CIRT Email:brigg@unm.edu] ^ [Building: Johnson Center [Rec Services], 59] [Room #: 1105] [Plate ^ #: 59-114B-1329/30] [Text: Please acitivate second port, 1330] ^ [Requested: , Email:] [Tue Oct 27 14:07: STATUS:
RES: Port activated per request, contact notified. Close. KC/DAL 10/30/98 RESOLUTION:
Port activated per request, contact notified. Close. KC/DAL 10/30/98

Problem id: 11283 Status: RES Catagory: PAR
Occured: Component: PAR
Assi to: Unknown Created by:
Contact: Jim Todd [7-4347]


DESCRIPTION:
PAR [Contact: Jim Todd 7-4347, Rec Services Email:jtodd@unm.edu] ^ [Building: Johnson Center [Rec Services], 59] [Room #: 1102] [Plate ^ #: 59-114B-1353/54] [Text: Please activate first port, 1353] ^ [Requested: Barbara Rigg-Healy 7-8147, CIRT Em STATUS:
RES: Port already active, contact notified. Close. KC/DAL 10/30/98 RESOLUTION:
Port already active, contact notified. Close. KC/DAL 10/30/98

Problem id: 11284 Status: COM Catagory: NET
Occured: 10/27/1998 Component: Network
Assi to: Network Created by:
Contact: Chris Key [7-7622]


DESCRIPTION:
Kelly cable was pulling cable in scholes hall and now port in scholes ^ rm 251 has gone dead. User could not supply port number. RESOLUTION:
TWE cable was pulled out of patch panel connector. Got connection ^ back up but it will need to be reterminated properly. Kelly Cable ^ will re-terminate it first thing in the am.

Problem id: 11285 Status: RES Catagory: NIR
Occured: Component: NIR
Assi to: Unknown Created by:
Contact: Richard Wynnett [277-9121]


DESCRIPTION:
NIR [Contact: Richard Wynnett 277-9121, Engineering Email:none] ^ [Building: Farris Engr, 119] [Room #: 135/139] [Plate #: none] [Text: ^ install 2 plates in room 135 and 139] [Requested: , Email:] [Tue Oct ^ 27 14:29:17 MST 1998] STATUS:
RES: Ports in rooms are all active, client will contact Telecom if more plates are needed. TB RESOLUTION:
Ports in rooms are all active, client will contact Telecom if more ^ plates are needed. TB ^

Problem id: 11286 Status: RES Catagory: NET
Occured: 10/27/1998 Component: Network
Assi to: Network Created by:
Contact: Elena [79220]


DESCRIPTION:
User called to report the the resnet network was slow This affects ^ Commons bulding and the apartments. STATUS:
RES: Found a large number of collision comming from 1 bldg (90A) and tracked it back to one port(1115)rm101C. Disconnected the port and the collisions stopped. Need to have port cableing checked. Closed. JL RESOLUTION:
Found a large number of collision comming from 1 bldg [90A] and ^ tracked it back to one port[1115]rm101C. Disconnected the port ^ and the collisions stopped. Need to have port cableing checked. ^ Closed. JL

Problem id: 11288 Status: COM Catagory: PAR
Occured: Component: PAR
Assi to: Unknown Created by:
Contact: Resnet [7-9220]


DESCRIPTION:
PAR [Contact: Resnet 7-9220, Resnet Email:resnet@unm.edu] [Building: ^ Coronado Hall, 155] [Room #: 290] [Plate #: none] [Text: Activate ^ plate for Emily Harrington] [Requested: , Email:] [Tue Oct 27 ^ 15:04:31 MST 1998] RESOLUTION:
Port activated per request, contact notified. Close. KC/DAL 10/28/98

Problem id: 11294 Status: RES Catagory: PAR
Occured: Component: PAR
Assi to: Unknown Created by:
Contact: Ken Carpenter [277-2829]


DESCRIPTION:
PAR [Contact: Ken Carpenter 277-2829, Chemical and Nuclear ^ Engineering Email:kenc@unm.edu] [Building: farris engineering center, ^ 119] [Room #: 149] [Plate #: 119-02-01-031] [Text: Need second port ^ activated in room 149 on wall plate 119-02-01 STATUS:
RES: Port activated per request, contact notified. Close. KC/DAL 10/30/98 RESOLUTION:
Port activated per request, contact notified. Close. KC/DAL 10/30/98

Problem id: 11295 Status: ACT Catagory: PAR
Occured: Component: PAR
Assi to: Unknown Created by:
Contact: geri [246-6444]


DESCRIPTION:
PAR [Contact: geri 246-6444, alience for transportation research Email:None] [Building: materials lab 1001 university blvd se, 337] [Room #: 134] [Plate #: geri says it has no tag on port] [Text: ] [Requested: , Email:] [Wed Oct 28 13:49: STATUS:
No status entered.

Problem id: 11297 Status: RES Catagory: PAR
Occured: Component: PAR
Assi to: Unknown Created by:
Contact: Shelley Cooley [7-5861]


DESCRIPTION:
PAR [Contact: Shelley Cooley 7-5861, Art & Art History rm 204 ^ Email:scooley] [Building: New Art Building, 84] [Room #: 118B & 245C] ^ [Plate #: rm 118B port 1110 & rm 245C port 1179] [Text: Activate port ^ 1110 in rm 118B and port 1179 in rm 245C STATUS:
RES: Same connections requested in PAR 11308; closing. TB RESOLUTION:
Same connections requested in PAR 11308; closing. TB

Problem id: 11298 Status: ACT Catagory: PAR
Occured: Component: PAR
Assi to: Unknown Created by:
Contact: Shelley Cooley [7-5861]


DESCRIPTION:
PAR [Contact: Shelley Cooley 7-5861, Art & Art History rm 204 Email:scooley] [Building: New Art Building, 84] [Room #: 228A] [Plate #: rm 228-1 ports 1169/1170,rm 228-2 ports1171/1172, rm 228-3 port 1174] [Text: ] [Requested: , Email:] [W STATUS:
No status entered.

Problem id: 11300 Status: ACT Catagory: NET
Occured: 10/28/1998 Component: dialups (brooks)
Assi to: Created by:
Contact: L Sullo [277-8150]


DESCRIPTION:
brooks dialup lines are not working,,HUNG. problem reported by L Sullo. STATUS:
No status entered.

Problem id: 11307 Status: ACT Catagory: NET
Occured: 10/29/1998 Component: Network
Assi to: Network Created by:
Contact: paul terrizas [277-3603]


DESCRIPTION:
paul and their group is having problem with their server. They keep loosing connection. STATUS:
No status entered.

Problem id: 11308 Status: ACT Catagory: PAR
Occured: Component: PAR
Assi to: Unknown Created by:
Contact: Shelly Cooley [7-5861]


DESCRIPTION:
PAR [Contact: Shelly Cooley 7-5861, art dept Email:scooley@unm.edu] [Building: New art building, 84] [Room #: 118-245] [Plate #: In rm 118b 84-228a-1110. rm 245c plate 1179. in rm 228-1 ports 1169 and 1170. rm 228-2 port 1171 and 1172. in rm 2 STATUS:
No status entered.

Problem id: 11310 Status: ACT Catagory: PAR
Occured: Component: PAR
Assi to: Unknown Created by:
Contact: Ron Adams [7-3953]


DESCRIPTION:
PAR [Contact: Ron Adams 7-3953, Chemistry Email:radams@unm.edu] [Building: Clark hall, 22] [Room #: 171] [Plate #: 22-77-1189/90] [Text: ] [Requested: , Email:] [Thu Oct 29 10:41:21 MST 1998] STATUS:
No status entered.

Problem id: 11314 Status: RES Catagory: PAR
Occured: Component: PAR
Assi to: Unknown Created by:
Contact: Larry James [277-0948]


DESCRIPTION:
PAR [Contact: Larry James 277-0948, Engineering Email:None] ^ [Building: Farris , 119] [Room #: 23] [Plate #: 119-051a-1121/22] ^ [Text: Needs 22 activated.] [Requested: , Email:] [Thu Oct 29 ^ 13:37:02 MST 1998] STATUS:
RES: Port activated per request, contact notified. Close. KC/DAL 10/30/98 RESOLUTION:
Port activated per request, contact notified. Close. KC/DAL 10/30/98

Problem id: 11315 Status: RES Catagory: NET
Occured: 10/29/1998 Component: Network
Assi to: Network Created by:
Contact: Mark Jordan [277-9165]


DESCRIPTION:
Plate not active, was told a few weeks ago that it was. ^ 09-105-1435/36. Rm 217 Marron Hall STATUS:
RES: First port on plate, WC patch 1435, is not working. Repatched to port 2, WC patch 1436, to provide him a connection. Need to have an order placed to have the 1435 cableing checked. Closed. JL. RESOLUTION:
First port on plate, WC patch 1435, is not working. Repatched to ^ port 2, WC patch 1436, to provide him a connection. Need to have ^ an order placed to have the 1435 cableing checked. Closed. JL.

Problem id: 11316 Status: RES Catagory: NET
Occured: 10/29/1998 Component: Network
Assi to: Network Created by:
Contact: Help desk [277-4848]


DESCRIPTION:
Help desk getting lots of calls that users at SRC's are not able to ^ FTP files, transfers freeze up. STATUS:
RES: Found a large number of collision comming from 1 bldg (90A) and tracked it back to one port(1115)rm101C. Disconnected the port and the collisions stopped. Need to have port cableing checked. Closed. JL. RESOLUTION:
Found a large number of collision comming from 1 bldg [90A] and ^ tracked it back to one port[1115]rm101C. Disconnected the port ^ and the collisions stopped. Need to have port cableing checked. ^ Closed. JL.

Problem id: 11319 Status: ACT Catagory: PAR
Occured: Component: PAR
Assi to: Unknown Created by:
Contact: JOHN GOODMAN [7-9221 7-9220]


DESCRIPTION:
PAR [Contact: JOHN GOODMAN 7-9221 7-9220, RESNET@unm.edu Email:None] [Building: CORONADO, 155] [Room #: RM:242] [Plate #: NONE] [Text: ] [Requested: ELISA LaBauve none, Email:] [Thu Oct 29 19:13:55 MST 1998] STATUS:
No status entered.

Problem id: 11331 Status: ACT Catagory: NET
Occured: 10/30/1998 Component: Network
Assi to: Network Created by:
Contact: Wynnette Richards [277-9121]


DESCRIPTION:
User at Farris Engineering reports that a port which should be working isn't anymore. rm 135, 119-02-01-023 STATUS:
No status entered.

Problem id: 11332 Status: ACT Catagory: PAR
Occured: Component: PAR
Assi to: Unknown Created by:
Contact: Gail [277-3123]


DESCRIPTION:
PAR [Contact: Gail 277-3123, Bppkstore Email:None] [Building: Bookstore, 83] [Room #: 100,103] [Plate #: 102-108-2125/26 102-108-2127/28] [Text: ] [Requested: , Email:] [Fri Oct 30 10:40:22 MST 1998] STATUS:
No status entered.

Problem id: 11338 Status: RES Catagory: NET
Occured: 10/30/1998 Component: Network
Assi to: Network Created by:
Contact: Jimmy/Stacy [7-2961 or 7-6847]


DESCRIPTION:
plate 182c-b11-1309/10/11/12, is not working at solace pod Latin ^ American Outreach STATUS:
RES: They are installing new machines and none of them are configured. I informed them that they need to call the HELPDESK to get assistance in configuration and setuping up their PC's. Closed. JL. RESOLUTION:
They are installing new machines and none of them are configured. ^ I informed them that they need to call the HELPDESK to get assistance ^ in configuration and setuping up their PC's. Closed. JL.

Problem id: 11340 Status: ACT Catagory: PAR
Occured: Component: PAR
Assi to: Unknown Created by:
Contact: Nancy Bennett [6-6435]


DESCRIPTION:
PAR [Contact: Nancy Bennett 6-6435, ATR Email:None] [Building: ATR 1001 Univ. SE, ] [Room #: 134] [Plate #: no plate number] [Text: ] [Requested: , Email:] [Fri Oct 30 15:57:51 MST 1998]

Problem id: 11341 Status: ACT Catagory: PAR
Occured: Component: PAR
Assi to: Unknown Created by:
Contact: Mario Delahuerga [72588]


DESCRIPTION:
PAR [Contact: Mario Delahuerga 72588, ZIMLIB Email:mariod] [Building: Zimmerman Library, 53] [Room #: 101] [Plate #: Move 53-B76B-2505 to 53-B76B-2651] [Text: Move Xylogics TS from 53-B76B-2505 to plate 53-B76B-2651] [Requested: , Email:]