This is a report of the problems from the last week.

There are 54 total problems: 34 active and 20 resolved


Problem id: 10506 Status: ACT Catagory: HW
Occured: 08/25/1998 Component: network connect
Assi to: ragle Created by:
Contact: Jamin Ragle [277-8813]


DESCRIPTION:
Wires are dangling and computer is discounted.... lobo26 the twisted pair under table needs to be replaced. (hardware checked and it turns out that the wall plate has popped out). STATUS:
Requested work order be issued to have the plate repaired. 8/27 JL

Problem id: 10567 Status: ACT Catagory: NET
Occured: 08/28/1998 Component: Tom Beeson
Assi to: Created by:
Contact: Tom Beeson (NM Technet) [(505) 345-1748]


DESCRIPTION:
Tom B. (noc@technet.nm.org or beeson@nm.net) sent email to oper listing the slowdown a client at santafe.edu was experiencing thru both Technet-UNM T1 and ANS connections. Also mentioned that another client on the NMRI network having trouble reaching LANL. STATUS:
RES: Closed again.

Problem id: 10577 Status: ACT Catagory: NET
Occured: 08/30/1998 Component: Network
Assi to: Network Created by:
Contact: Mike P. [7-8135]


DESCRIPTION:
9800 dialup bank has a port that just rings w/no answer. While trying to duplicate problem, I got a couple of busy signals before hitting reported problem. STATUS:
No status entered.

Problem id: 10594 Status: ACT Catagory: NET
Occured: 08/31/1998 Component: Network
Assi to: Network Created by:
Contact: Tony [7-8098]


DESCRIPTION:
An FYI: Tony called to let us know that trying to get off campus was very slow. I tried it myself and sometimes I could get out right away and other times I couldn't; it would time out. STATUS:
No status entered.

Problem id: 10671 Status: ACT Catagory: PAR
Occured: 09/03/1998 Component: PAR
Assi to: Unknown Created by:
Contact: Barbara Rigg-Healy [7-8147]


DESCRIPTION:
PAR [Contact: Barbara Rigg-Healy 7-8147, CIRT Email:brigg] [Building: ^ Johnson Center, 59] [Room #: 1113,1113A] [Plate #: ^ 59-114B-1150,59-114B-1102] [Text: plate #s have the listed ID #s, but ^ are not on IBN sheet. Last port is listed on IBN as 11 STATUS:
No room on hub. Advised contact of her options. KC/DAL 9/4/98

Problem id: 10672 Status: ACT Catagory: PAR
Occured: Component: PAR
Assi to: Unknown Created by:
Contact: Barbara Rigg-Healy [7-8147]


DESCRIPTION:
PAR [Contact: Barbara Rigg-Healy 7-8147, CIRT Email:brigg] [Building: ^ Johnson Ctr, 59] [Room #: 1102,1107,1112] [Plate #: 59-114B-1133 & ^ 1134,59-114B-1135,59-114B-1167 & 1168] [Text: ] [Requested: , Email:] ^ [Thu Sep 3 23:19:05 MDT 1998] STATUS:
No room on hub. Advised contact of her options. KC/DAL 9/4/98

Problem id: 10762 Status: ACT Catagory: NET
Occured: 09/11/1998 Component: Network
Assi to: Network Created by:
Contact: Barbara Rigg-Healy [7-8147]


DESCRIPTION:
The MAC fileserver down in the CIRT Pod is having IP connection drops. It is happening right now. [Kelly is aware that this is an ongoing problem. Might want to let her know it is happening] STATUS:
No status entered.

Problem id: 10904 Status: ACT Catagory: NET
Occured: 09/23/1998 Component: Network
Assi to: Network Created by:
Contact: commctr []


DESCRIPTION:
9800 dialup is ringing but not answering. STATUS:
No status entered.

Problem id: 10959 Status: ACT Catagory: NET
Occured: 09/30/1998 Component: Network
Assi to: unknwn Created by:
Contact: mike prine [7-8135]


DESCRIPTION:
ppp lines 9990 is not answering, just keeps ringing. STATUS:
No status entered.

Problem id: 10979 Status: ACT Catagory: NET
Occured: 10/01/1998 Component: Network
Assi to: Network Created by:
Contact: Monica North [7-5230]


DESCRIPTION:
User at Anderson cannot connect to network, pinged her IP 129.24.202.176 100% packet loss. STATUS:
No status entered.

Problem id: 10980 Status: ACT Catagory: NET
Occured: 10/01/1998 Component: Network
Assi to: Network Created by:
Contact: tony [7-8098]


DESCRIPTION:
User called to report slow internet access. If you ping 198.83.5.1 or beyond that router you slow response and packet loss STATUS:
No status entered.

Problem id: 10981 Status: ACT Catagory: NET
Occured: 10/01/1998 Component: Network
Assi to: unknwn Created by:
Contact: Ed Sengel [7-9628]


DESCRIPTION:
very slow response from aix systems,at 700 Lomas Development Office STATUS:
No status entered.

Problem id: 10983 Status: ACT Catagory: NET
Occured: 10/01/1998 Component: Network
Assi to: unknwn Created by:
Contact: Jo ann perry [7-4730]


DESCRIPTION:
at Dane Hall it is takes two trys before you can connect to a sever,IPX protocal auto sensing problem STATUS:
No status entered.

Problem id: 10993 Status: ACT Catagory: NET
Occured: 10/02/1998 Component: netw
Assi to: Created by:
Contact: Matthew Fricke [272-2066]


DESCRIPTION:
Matthew Fricke from Mental Health Center is logging into Mhc.unm.edu and his IP 129.24.130.38 is not responding. STATUS:
No status entered.

Problem id: 11006 Status: COM Catagory: NET
Occured: 10/05/1998 Component: Network
Assi to: Network Created by:
Contact: Jerry [7-6215]


DESCRIPTION:
Several machines at the biology department can not get out of their ^ department. I pinged his NT machine but the connection stoped at the ^ eece-bcn. RESOLUTION:
Per email provided by Louella, the SGI host, "tigger.unm.edu" was located and removed from the Biology segment supported by port 7 of the subnet switch. Subnet switch port 7 was re-enabled and thus far the "denial of service attack" that caused

Problem id: 11008 Status: COM Catagory: NET
Occured: 10/05/1998 Component: Network
Assi to: Network Created by:
Contact: Luis [277-5340]


DESCRIPTION:
No network connectivity from Biology Bldg. RESOLUTION:
Please refer to problem #11006 for this resolution. Cliff/COMMGRP

Problem id: 11012 Status: COM Catagory: NET
Occured: 10/05/1998 Component: Network
Assi to: Network Created by:
Contact: Steven Ross [272-7184]


DESCRIPTION:
Cannot use Netscape or telnet, but can ping to other machines ok. 801 ^ University Blvd. Said someone was there from network last week. RESOLUTION:
Reset switch in wiring center. TB

Problem id: 11013 Status: COM Catagory: PAR
Occured: Component: PAR
Assi to: Unknown Created by:
Contact: tim johnson [277-6142]


DESCRIPTION:
PAR [Contact: tim johnson 277-6142, cont. education Email:None] ^ [Building: cont. education, 259] [Room #: 202] [Plate #: 1379-80 and ^ 1379] [Text: ] [Requested: , Email:] [Mon Oct 5 11:29:41 MDT 1998] RESOLUTION:
Ports already active, contact notified. Close. KC/DAL 10/6/98

Problem id: 11014 Status: COM Catagory: PAR
Occured: Component: PAR
Assi to: Unknown Created by:
Contact: Scott Ney [277-2324]


DESCRIPTION:
PAR [Contact: Scott Ney 277-2324, Music Email:None] [Building: Music ^ Bldg. , ] [Room #: 2130] [Plate #: 62-13102-1104/03] [Text: ] ^ [Requested: , Email:] [Mon Oct 5 11:35:45 MDT 1998] RESOLUTION:
Port already active, contact notified. Close. KC/DAL 10/6/98

Problem id: 11015 Status: COM Catagory: NET
Occured: 10/04/1998 Component: subnet
Assi to: Unknown Created by:
Contact: Steve Ross [277-7184]


DESCRIPTION:
Batelle[office and light] can't telnet from their 198.83.87.1 subnet RESOLUTION:
Reset a switch in the wiring center. TB

Problem id: 11018 Status: COM Catagory: PAR
Occured: Component: PAR
Assi to: Unknown Created by:
Contact: Richard W. Jackson [7-2410]


DESCRIPTION:
PAR [Contact: Richard W. Jackson 7-2410, Student Health Center ^ Email:rjackson@unm.edu] [Building: Student Health Center, 73] [Room ^ #: 110-A] [Plate #: TP2-13] [Text: deactivate faceplate in room 110-A ^ and activate faceplate in room 147. facep RESOLUTION:
Port activated per request, contact notified. Close. KC/DAL 10/6/98

Problem id: 11019 Status: COM Catagory: PAR
Occured: Component: PAR
Assi to: Unknown Created by:
Contact: Resnet staff [7-9221/9220]


DESCRIPTION:
PAR [Contact: Resnet staff 7-9221/9220, Housing Email:resnet] ^ [Building: Coronado, 155] [Room #: 180] [Plate #: NONE] [Text: ^ Activate plate in COR 180 for Shane Iverson.] [Requested: , Email:] ^ [Mon Oct 5 17:05:01 MDT 1998] RESOLUTION:
Port activated per request, contact notified. Close. KC/DAL 10/3/98

Problem id: 11020 Status: ACT Catagory: NET
Occured: 10/05/1998 Component: Network
Assi to: Created by:
Contact: Gregory Gleason (gleasong) [7-7391]


DESCRIPTION:
Gregory Gleason in Soc Sci rm 3038 School of Public Admin. (port# 19?-57?-3007-1100) has been experiencing a slowdown in his network connection as the day progresses for awhile now. STATUS:
No status entered.

Problem id: 11035 Status: ACT Catagory: PAR
Occured: Component: PAR
Assi to: Unknown Created by:
Contact: Wagner [7-2021]


DESCRIPTION:
PAR [Contact: Wagner 7-2021, Biology Email:none] [Building: Castetter Hall, 21] [Room #: 202] [Plate #: 21-117-1171/72] [Text: ] [Requested: , Email:] [Tue Oct 6 13:35:52 MDT 1998] STATUS:
No status entered.

Problem id: 11036 Status: RES Catagory: NET
Occured: 10/06/1998 Component: IPX
Assi to: Unknown Created by:
Contact: John [7-3022]


DESCRIPTION:
IPX 198.59.151.15 at Farris Engr. losing packets RESOLUTION:
The router as rebooted however, the problem still persisted. Right around 5:00 p.m. the problem cleared up suspiciously. Cliff/COMMGRP

Problem id: 11037 Status: COM Catagory: PAR
Occured: Component: PAR
Assi to: Unknown Created by:
Contact: Ryan [7-9220]


DESCRIPTION:
PAR [Contact: Ryan 7-9220, Resnet Email:RESNET] [Building: Hokona ^ Zia, 58] [Room #: 300] [Plate #: none] [Text: ] [Requested: Paul ^ Newcomb none, Resnet Email:none] [Tue Oct 6 15:23:17 MDT 1998] RESOLUTION:
Port activated per request, contact notified. Close. KC/DAL 10/7/98

Problem id: 11040 Status: COM Catagory: PAR
Occured: Component: PAR
Assi to: Unknown Created by:
Contact: Lusong Luo [7-3776]


DESCRIPTION:
PAR [Contact: Lusong Luo 7-3776, Chemistry Email:none] [Building: ^ Chemistry/Clark Hall, 22] [Room #: 214a] [Plate #: 22-0802-1237/40] ^ [Text: ] [Requested: , Email:] [Tue Oct 6 15:50:10 MDT 1998] RESOLUTION:
Hubs are full. Contact will resubmit when funding becomes available for ^ an additional hub to be installed. Close. KC/DAL 10/7/98

Problem id: 11044 Status: COM Catagory: NET
Occured: 10/07/1998 Component: net
Assi to: Unknown Created by:
Contact: Carl [7-1243]


DESCRIPTION:
Ports 21-115-1171 and 1172 have quit working. The ports are located ^ in the Biology dept of castetter hall rm 202. Contact is Carl at ^ 7-1243 RESOLUTION:
I reseated the patch cable in port 1171 and activated port 1172 to ^ resolve this issue. Cliff/COMMGRP

Problem id: 11046 Status: ACT Catagory: NET
Occured: 10/07/1998 Component: Network
Assi to: Created by:
Contact: JoAnn Perry [7-4730]


DESCRIPTION:
We have a bad port at Dane Smith Hall. It is plate number 48-130-1235-38. The bad port is the second one down on the right hand side of the floor plate. The PC connected to it is usr37. STATUS:
No status entered.

Problem id: 11047 Status: ACT Catagory: NET
Occured: 10/07/1998 Component: Network
Assi to: Network Created by:
Contact: Randy Eldredge [7-1978]


DESCRIPTION:
The users at Valencia campus [cashiering] are having slow response time. Been happening for a coupld of days. Randy has been pinging them and sees timeouts. I pinged with a 8% packet lose. STATUS:
No status entered.

Problem id: 11048 Status: ACT Catagory: PAR
Occured: Component: PAR
Assi to: Unknown Created by:
Contact: Mario Delahuerga [72588]


DESCRIPTION:
PAR [Contact: Mario Delahuerga 72588, ZIMLIB Email:mariod] [Building: Zimmmerman Library, 53] [Room #: 344] [Plate #: 53-347A-1218] [Text: Activate ethernet on 53-347A-1218] [Requested: , Email:] [Wed Oct 7 10:58:41 MDT 1998] STATUS:
No status entered.

Problem id: 11049 Status: RES Catagory: PAR
Occured: Component: PAR
Assi to: Unknown Created by:
Contact: Mario Delahuerga [72588]


DESCRIPTION:
PAR [Contact: Mario Delahuerga 72588, ZIMLIB Email:mariod] [Building: ^ Zimmmerman Library, 53] [Room #: 168] [Plate #: 53-B76B-2679] [Text: ^ Activate Xylogics TS on 53-B76B-2679] [Requested: , Email:] [Wed Oct ^ 7 11:02:36 MDT 1998] STATUS:
RES: Port activated per request, contact notified. Close. KC/DAL 10/9/98 RESOLUTION:
Port activated per request, contact notified. Close. KC/DAL 10/9/98

Problem id: 11050 Status: RES Catagory: PAR
Occured: Component: PAR
Assi to: Unknown Created by:
Contact: Mario Delahuerga [72588]


DESCRIPTION:
PAR [Contact: Mario Delahuerga 72588, ZIMLIB Email:mariod] [Building: ^ Zimmmerman Library, 53] [Room #: 345G] [Plate #: 53-201-1517] [Text: ^ Activate Ethernet on 53-201-1517] [Requested: , Email:] [Wed Oct 7 ^ 11:03:44 MDT 1998] STATUS:
RES: Port activated per request, contact notified. Close. KC/DAL 10/9/98 RESOLUTION:
Port activated per request, contact notified. Close. KC/DAL 10/9/98

Problem id: 11052 Status: RES Catagory: PAR
Occured: Component: PAR
Assi to: Unknown Created by:
Contact: Carol [7-0035]


DESCRIPTION:
PAR [Contact: Carol 7-0035, Netn Email:none] [Building: EECE, 46] ^ [Room #: l216a,b,c] [Plate #: 46-211-1105/06] [Text: ] [Requested: , ^ Email:] [Wed Oct 7 14:24:55 MDT 1998] STATUS:
RES: Port already active, contact notified. Close. KC/DAL 10/9/98 RESOLUTION:
Port already active, contact notified. Close. KC/DAL 10/9/98

Problem id: 11053 Status: RES Catagory: PAR
Occured: Component: PAR
Assi to: Unknown Created by:
Contact: Mario Delahuerga [72588]


DESCRIPTION:
PAR [Contact: Mario Delahuerga 72588, ZIMLIB Email:mariod] [Building: ^ Zimmerman Library, 53] [Room #: 168] [Plate #: 53-B76B-2693] [Text: ^ Activate Xylogics TS on 53-B76B-2693] [Requested: , Email:] [Wed Oct ^ 7 15:12:06 MDT 1998] STATUS:
RES: Port activated per request, contact notified. Close. KC/DAL 10/9/98 RESOLUTION:
Port activated per request, contact notified. Close. KC/DAL 10/9/98

Problem id: 11054 Status: RES Catagory: PAR
Occured: Component: PAR
Assi to: Unknown Created by:
Contact: Phil [7-9220]


DESCRIPTION:
PAR [Contact: Phil 7-9220, resnet Email:resnet] [Building: Coronado, ^ 155] [Room #: 313] [Plate #: none] [Text: ] [Requested: Katherine ^ Sawtell none, resnet Email:none] [Wed Oct 7 15:37:06 MDT 1998] STATUS:
RES: Port activated per request, contact notified. Close. KC/DAL 10/9/98 RESOLUTION:
Port activated per request, contact notified. Close. KC/DAL 10/9/98

Problem id: 11058 Status: RES Catagory: PAR
Occured: Component: PAR
Assi to: Unknown Created by:
Contact: Resnet staff [7-9221/9220]


DESCRIPTION:
PAR [Contact: Resnet staff 7-9221/9220, Housing Email:resnet] ^ [Building: Coronado, 155] [Room #: 303] [Plate #: NONE] [Text: ^ Activate plate in COR 303 for Mary Bratcher] [Requested: , Email:] ^ [Wed Oct 7 20:29:58 MDT 1998] STATUS:
RES: Port activated per request, contact notified. Close. KC/DAL 10/9/98 RESOLUTION:
Port activated per request, contact notified. Close. KC/DAL 10/9/98

Problem id: 11069 Status: ACT Catagory: NET
Occured: 10/08/1998 Component: Network
Assi to: Network Created by:
Contact: Elena Settanni [7-9220]


DESCRIPTION:
user is reporting a long term network slowdown from Src to Hokona hall STATUS:
No status entered.

Problem id: 11072 Status: ACT Catagory: NET
Occured: 10/08/1998 Component: net
Assi to: Created by:
Contact: Barbara Rigg Healy [7-0085]


DESCRIPTION:
Plate 48-130-1175/80 in rm 140 of Dane Smith hall has quit working Barbara Rigg Healy stated the need was urgent. STATUS:
No status entered.

Problem id: 11073 Status: ACT Catagory: NET
Occured: 10/08/1998 Component: Network
Assi to: Network Created by:
Contact: Mike Prine [7-8135]


DESCRIPTION:
Mike called to report that 7-9990 and 7-9988 linhes are not answering STATUS:
No status entered.

Problem id: 11074 Status: RES Catagory: PAR
Occured: Component: PAR
Assi to: Unknown Created by:
Contact: Mario Delahuerga [72588]


DESCRIPTION:
PAR [Contact: Mario Delahuerga 72588, ZIMLIB Email:mariod] [Building: ^ Zimmerman Library, 53] [Room #: B43] [Plate #: 53-B76B-2168] [Text: ^ Activate ethernet on 53-B76B-2168] [Requested: , Email:] [Thu Oct 8 ^ 15:21:42 MDT 1998] STATUS:
RES: Port activated per request, contact notified. Close. KC/DAL 10/9/98 RESOLUTION:
Port activated per request, contact notified. Close. KC/DAL 10/9/98

Problem id: 11078 Status: ACT Catagory: PAR
Occured: Component: PAR
Assi to: Unknown Created by:
Contact: Tom Budge [7-3622 x242]


DESCRIPTION:
PAR [Contact: Tom Budge 7-3622 x242, Earth Data Anaylisis Email:None] [Building: Bandlier West, ] [Room #: 123] [Plate #: 1229/30] [Text: ] [Requested: , Email:] [Fri Oct 9 09:11:47 MDT 1998] STATUS:
No status entered.

Problem id: 11079 Status: ACT Catagory: PAR
Occured: Component: PAR
Assi to: Unknown Created by:
Contact: Tom Budge [7-3622 x242]


DESCRIPTION:
PAR [Contact: Tom Budge 7-3622 x242, Earth data Analysis Email:None] [Building: Bandlier West, ] [Room #: 112] [Plate #: 1315/16] [Text: ] [Requested: , Email:] [Fri Oct 9 09:21:03 MDT 1998] STATUS:
No status entered.

Problem id: 11080 Status: ACT Catagory: PAR
Occured: Component: PAR
Assi to: Unknown Created by:
Contact: Tom Budge [7-3622 x242]


DESCRIPTION:
PAR [Contact: Tom Budge 7-3622 x242, Earth Data Analysis Email:None] [Building: Bandlier West, ] [Room #: 112] [Plate #: 1117/19] [Text: ] [Requested: , Email:] [Fri Oct 9 09:22:10 MDT 1998] STATUS:
No status entered.

Problem id: 11081 Status: ACT Catagory: PAR
Occured: Component: PAR
Assi to: Unknown Created by:
Contact: Tom Budge [7-3622 x242]


DESCRIPTION:
PAR [Contact: Tom Budge 7-3622 x242, Earth Data Analysis Email:None] [Building: Bandlier West, ] [Room #: 125] [Plate #: 1225/26] [Text: ] [Requested: , Email:] [Fri Oct 9 09:23:04 MDT 1998] STATUS:
No status entered.

Problem id: 11082 Status: ACT Catagory: PAR
Occured: Component: PAR
Assi to: Unknown Created by:
Contact: Tom Budge [7-3622 x242]


DESCRIPTION:
PAR [Contact: Tom Budge 7-3622 x242, Earth Data Analysis Email:None] [Building: Bandlier West, ] [Room #: 125] [Plate #: 16-221 [user not sure if this is a plate #]] [Text: ] [Requested: , Email:] [Fri Oct 9 09:24:08 MDT 1998] STATUS:
No status entered.

Problem id: 11083 Status: ACT Catagory: PAR
Occured: Component: PAR
Assi to: Unknown Created by:
Contact: Tom Budge [7-3622 x242]


DESCRIPTION:
PAR [Contact: Tom Budge 7-3622 x242, Earth Data Analysis Email:None] [Building: Bandlier West , ] [Room #: 118] [Plate #: 1121/22] [Text: ] [Requested: , Email:] [Fri Oct 9 09:24:55 MDT 1998] STATUS:
No status entered.

Problem id: 11084 Status: ACT Catagory: PAR
Occured: Component: PAR
Assi to: Unknown Created by:
Contact: Tom Budge [7-3622 x242]


DESCRIPTION:
PAR [Contact: Tom Budge 7-3622 x242, Earth Data Analysis Email:None] [Building: Bandlier West, ] [Room #: 118] [Plate #: 1215/16] [Text: ] [Requested: , Email:] [Fri Oct 9 09:25:30 MDT 1998] STATUS:
No status entered.

Problem id: 11085 Status: ACT Catagory: PAR
Occured: Component: PAR
Assi to: Unknown Created by:
Contact: Tom Budge [7-3622 x242]


DESCRIPTION:
PAR [Contact: Tom Budge 7-3622 x242, Earth Data Analysis Email:None] [Building: Bandlier West, ] [Room #: 113] [Plate #: 1227/28] [Text: ] [Requested: , Email:] [Fri Oct 9 09:26:07 MDT 1998] STATUS:
No status entered.

Problem id: 11086 Status: ACT Catagory: PAR
Occured: Component: PAR
Assi to: Unknown Created by:
Contact: Tom Budge [7-3622 x242]


DESCRIPTION:
PAR [Contact: Tom Budge 7-3622 x242, Earth Data Analysis Email:None] [Building: Bandlier West, ] [Room #: 212] [Plate #: 1151/52] [Text: ] [Requested: , Email:] [Fri Oct 9 09:26:39 MDT 1998] STATUS:
No status entered.

Problem id: 11087 Status: ACT Catagory: PAR
Occured: Component: PAR
Assi to: Unknown Created by:
Contact: Tom Budge [7-3622 x242]


DESCRIPTION:
PAR [Contact: Tom Budge 7-3622 x242, Earth Data Analysis Email:None] [Building: Bandlier West, ] [Room #: 212] [Plate #: 2 new lines were installed - no plate #s yet.] [Text: ] [Requested: , Email:] [Fri Oct 9 09:27:27 MDT 1998] STATUS:
No status entered.

Problem id: 11089 Status: RES Catagory: NET
Occured: 10/09/1998 Component: Network
Assi to: Network Created by:
Contact: oper [277-4646]


DESCRIPTION:
Rm 141 at Dane Smith Hall has no network connectivity, several pc's ^ affected. STATUS:
RES: Network connection is working fine, problem appears to be in the PC itself. closed. JL RESOLUTION:
Network connection is working fine, problem appears to be in the PC ^ itself. closed. JL

Problem id: 11093 Status: ACT Catagory: NET
Occured: 10/09/1998 Component: network
Assi to: Created by:
Contact: Carol Meek [277-0035]


DESCRIPTION:
Carol Meek: EECE building #46. RM L216B, port # 46-211/1105-06. wants to know whether her port is hot or not.

Problem id: 11095 Status: ACT Catagory: NET
Occured: 10/09/1998 Component: dialups (9990)
Assi to: Created by:
Contact: Nathan [242-9609]


DESCRIPTION:
users having problems connecting to the diapup modem 9990.........