This is a report of the problems from the last week.
There are 33 total problems: 19 active and 14 resolved
Problem id: 10594 Status: ACT Catagory: NET
Occured: 08/31/1998 Component: Network
Assi to: Network Created by:
Contact: Tony [7-8098]
DESCRIPTION:
An FYI: Tony called to let us know that trying to get off campus was very
slow. I tried it myself and sometimes I could get out right away and other
times I couldn't; it would time out.
STATUS:
No status entered.
Problem id: 10762 Status: ACT Catagory: NET
Occured: 09/11/1998 Component: Network
Assi to: Network Created by:
Contact: Barbara Rigg-Healy [7-8147]
DESCRIPTION:
The MAC fileserver down in the CIRT Pod is having IP connection drops. It
is happening right now. [Kelly is aware that this is an ongoing problem.
Might want to let her know it is happening]
STATUS:
No status entered.
Problem id: 11073 Status: ACT Catagory: NET
Occured: 10/08/1998 Component: Network
Assi to: Network Created by:
Contact: Mike Prine [7-8135]
DESCRIPTION:
Mike called to report that 7-9990 and 7-9988 linhes are not answering
STATUS:
No status entered.
Problem id: 11134 Status: ACT Catagory: NET
Occured: 10/14/1998 Component: Network
Assi to: Unknown Created by:
Contact: Dave Grisham [7-8032]
DESCRIPTION:
Security warning for Cisco IOS devices. Error in Cisco IOS SW makes ^ it
possible for untrusted, unauthenticated users who can gain access ^ to
login prompt of a router via any means to obtain parts of text ^ entered
by previous users.
STATUS:
This problem has been reviewed and recommendations have been submitted to
address the security aspect of this problem. Cliff/COMMGRP 10/14/98
Problem id: 11307 Status: ACT Catagory: NET
Occured: 10/29/1998 Component: Network
Assi to: Network Created by:
Contact: paul terrizas [277-3603]
DESCRIPTION:
paul and their group is having problem with their server. They keep ^
loosing connection. Basement of Stu Services, it's an NT server.
STATUS:
No status entered.
Problem id: 11331 Status: ACT Catagory: NET
Occured: 10/30/1998 Component: Network
Assi to: Network Created by:
Contact: Wynnette Richards [277-9121]
DESCRIPTION:
User at Farris Engineering reports that a port which should be working
isn't anymore. rm 135, 119-02-01-023
STATUS:
No status entered.
Problem id: 11560 Status: ACT Catagory: PAR
Occured: Component: PAR
Assi to: Unknown Created by:
Contact: Carl [7-1243]
DESCRIPTION:
PAR [Contact: Carl 7-1243, Biology Email:none] [Building: Castetter ^
Hall, 21] [Room #: 200] [Plate #: room 21-1214-1117-1214,room 202 ^
21-1117-1216/1217/1218/1219,rm 203 21-1117-1220/1222/1224/,rm203a ^
1226/rm 206a 1228/1230.24] [Text: ] [Requ
STATUS:
Not enough connections available, waiting on word from contact as to what
they want to do. KC/DAL 11/20/98
Problem id: 11564 Status: ACT Catagory: NET
Occured: 11/16/1998 Component: Network
Assi to: unassign Created by:
Contact: Professor Scharnhorst [277-3015]
DESCRIPTION:
Dialup client gscharn@unm.edu freezes up in Pine at night only, when
dialed in from home causing him to lose his text. Works fine at all other
times of the day. Please cantact him at his work phone number.
STATUS:
No status entered.
Problem id: 11565 Status: COM Catagory: PAR
Occured: Component: PAR
Assi to: Unknown Created by:
Contact: Resnet staff [7-9220]
DESCRIPTION:
PAR [Contact: Resnet staff 7-9220, Resnet Email:resnet@unm.edu] ^
[Building: Hpkona Hall, 58] [Room #: 166] [Plate #: none] [Text: ^
Activate port for Todd Anderson] [Requested: , Email:] [Mon Nov 16 ^
07:15:13 MST 1998]
RESOLUTION:
Ports activated per request, contact notified. Close. KC/DAL 11/18/98
Problem id: 11568 Status: ACT Catagory: NET
Occured: 11/16/1998 Component: Network
Assi to: Network Created by:
Contact: Greg Gleason [7-7391]
DESCRIPTION:
Mr Gleason Is having an intermittent but on going problem with his ^
network connection. He will lose connection at odd times and for no ^
reason. He is Social Sciences bldg rm 3038. ip is 129.24.201.24
STATUS:
problem was originally placed 11/9/98, now being tracked under this
report. Helpdesk is looking into the problem. JL. --Going to check out
over course of next day or so with our laptop to get more info. SES
Problem id: 11575 Status: ACT Catagory: PAR
Occured: Component: PAR
Assi to: Unknown Created by:
Contact: Ken Carpenter [277-2829]
DESCRIPTION:
PAR [Contact: Ken Carpenter 277-2829, Student Programs ^
Email:kenc@unm.edu] [Building: Farris Engineering Center, 119] [Room ^ #:
127] [Plate #: 119-148-1400/01] [Text: port 2 activated] ^ [Requested: ,
Email:] [Mon Nov 16 15:21:53 MST 1998]
STATUS:
Both ports are activated, waiting to hear from contact for clarification.
KC/DAL 11/20/98
Problem id: 11581 Status: COM Catagory: PAR
Occured: Component: PAR
Assi to: Unknown Created by:
Contact: resnet [7-9220]
DESCRIPTION:
PAR [Contact: resnet 7-9220, resnet Email:resnet@unm.edu] [Building: ^
Hokona hall, 58] [Room #: 311] [Plate #: none] [Text: Please activate ^
plate for David Harrington] [Requested: , Email:] [Tue Nov 17 ^ 09:23:28
MST 1998]
RESOLUTION:
Ports activated per request, contact notified. Close. KC/DAL 11/18/98
Problem id: 11583 Status: COM Catagory: NET
Occured: 11/17/1998 Component: Network
Assi to: Network Created by:
Contact: David House [450-4193]
DESCRIPTION:
User called to report that his port 156-233-1467/68 has stopped ^ working
He is in Onate hall studio B.
RESOLUTION:
Rack was moved and it looks like the line was pulled out and ^ repunched.
Moved connection to the seconf port [1468] and placed ^ a call to telecomm
to check out the line. Closed. JL.
Problem id: 11584 Status: RES Catagory: PAR
Occured: Component: PAR
Assi to: Unknown Created by:
Contact: Mario Delahuerga [72588]
DESCRIPTION:
PAR [Contact: Mario Delahuerga 72588, ZIMLIB Email:mariod] [Building: ^
Centennial Library, 46] [Room #: L175] [Plate #: 46-174a-1479 & 1480] ^
[Text: Activate 46-L174a-1479 and 1480 for Xylogics Terminal Server.] ^
[Requested: , Email:] [Tue N
RESOLUTION:
Ports activated per request, contact notified. Close. KC/DAL 11/20/98
Problem id: 11585 Status: COM Catagory: NET
Occured: 11/17/1998 Component: Network
Assi to: unknwn Created by:
Contact: Gregg Mackiegan [7-1909]
DESCRIPTION:
Widespread problems in the Sevilleta subnet [198.59.133.x] this ^ morning
beginning at around 11:30 Help Desk could not ping Gregg's ^ machine
[yucca.unm.edu] or routers/switches in the area [133.1 or ^ 133.2]
RESOLUTION:
Tried to ping Yucca and it ran OK. Contacted Gregg and was informed ^ that
the problem had cleared up and to go ahead and close the report. ^ Closed.
JL.
Problem id: 11586 Status: COM Catagory: PAR
Occured: Component: PAR
Assi to: Unknown Created by:
Contact: Steve Scholz [277-7149]
DESCRIPTION:
PAR [Contact: Steve Scholz 277-7149, Philosophy Dept. ^
Email:sscholz@unm.edu] [Building: Humanities , 81] [Room #: 521] ^ [Plate
#: 81-478-1243-144] [Text: port 1] [Requested: Ann L. Myers ^ 277-4848,
CIRT Help Desk Email:amyers@unm.edu] [Tue No
RESOLUTION:
Information corrected in PAR 11587; closing. TB
Problem id: 11587 Status: RES Catagory: PAR
Occured: Component: PAR
Assi to: Unknown Created by:
Contact: Steve Scholz [277-7149]
DESCRIPTION:
PAR [Contact: Steve Scholz 277-7149, Philosophy Dept. ^
Email:sscholz@unm.edu] [Building: Humanities , 81] [Room #: 521] ^ [Plate
#: 81-478-1243/44] [Text: port 1] [Requested: Ann L. Myers ^ 277-4848,
CIRT Help Desk Email:amyers@unm.edu] [Tue Nov
RESOLUTION:
Port activated per request, contact notified. Close. KC/DAL 11/20/98
Problem id: 11596 Status: RES Catagory: PAR
Occured: Component: PAR
Assi to: Unknown Created by:
Contact: Ken Carpenter [277-2829]
DESCRIPTION:
PAR [Contact: Ken Carpenter 277-2829, Student Programs ^
Email:kenc@unm.edu] [Building: Farris Engineering Center, 119] [Room ^ #:
157] [Plate #: 119-148-1416 and 1417] [Text: Need new wall plate ^
activated --- both ports] [Requested: , Email:
RESOLUTION:
Port activated per request, contact notified. Close. KC/DAL 11/20/98
Problem id: 11599 Status: RES Catagory: PAR
Occured: Component: PAR
Assi to: Unknown Created by:
Contact: desi Molina [9250142]
DESCRIPTION:
PAR [Contact: desi Molina 9250142, CESW Email:dlmolina] [Building: ^
Dykewood, 334] [Room #: 53] [Plate #: 1145/46 & 1146/46] [Text: 2] ^
[Requested: , Email:] [Wed Nov 18 13:38:33 MST 1998]
RESOLUTION:
Unauthorized request. Close per Shirley, 2-7500. KC/DAL 11/20/98
Problem id: 11601 Status: COM Catagory: NIR
Occured: Component: NIR
Assi to: Unknown Created by:
Contact: Mario Dela Huerga [72588]
DESCRIPTION:
NIR [Contact: Mario Dela Huerga 72588, Fine Arts Library ^
Email:mariod@unm.edu] [Building: Fine Arts Library, 62] [Room #: ^ 2009]
[Plate #: 62-3000-1-1137/38] [Text: Request repair by telecomm ^ under
blanket account] [Requested: , Email:] [W
RESOLUTION:
The Help Desk called [Ann Myers] and placed a request for a port repair ^
with Richard at 277-1111.
Problem id: 11609 Status: RES Catagory: PAR
Occured: Component: PAR
Assi to: Unknown Created by:
Contact: Dr. A. Abdelouas [2-7271]
DESCRIPTION:
PAR [Contact: Dr. A. Abdelouas 2-7271, CeRaM/AML ^ Email:badria@unm.edu]
[Building: Advanced Materials Laboratories, ^ 1001 University SE, 337]
[Room #: 253] [Plate #: don't know] [Text: ^ please call Dr. Abdelouas for
this info] [Requested: Marya
RESOLUTION:
Port activated per request, contact notified. Close. KC/DAL 11/20/98
Problem id: 11610 Status: RES Catagory: PAR
Occured: Component: PAR
Assi to: Unknown Created by:
Contact: Dr. A. Abdelouas [2-7271]
DESCRIPTION:
PAR [Contact: Dr. A. Abdelouas 2-7271, CeRaM/AML ^ Email:badria@unm.edu]
[Building: Advanced Materials Labs, 1001 ^ University SE, 337] [Room #:
254] [Plate #: don't know] [Text: ask ^ Dr. Abdelouas for this info]
[Requested: Marya Pezzano 7-2990,
RESOLUTION:
Port activated per request, contact notified. Close. KC/DAL 11/20/98
Problem id: 11611 Status: RES Catagory: PAR
Occured: Component: PAR
Assi to: Unknown Created by:
Contact: Dr. Abdelouas [2-7271]
DESCRIPTION:
PAR [Contact: Dr. Abdelouas 2-7271, CeRaM/AML Email:badria@unm.edu] ^
[Building: Advanced Materials Labs, 1001 University SE, Ste 201, 337] ^
[Room #: 272] [Plate #: don't know] [Text: ask Dr. Abdelouas for this ^
info] [Requested: Marya Pezzano 7
RESOLUTION:
Port activated per request, contact notified. Close. KC/DAL 11/20/98
Problem id: 11612 Status: ACT Catagory: PAR
Occured: Component: PAR
Assi to: Unknown Created by:
Contact: Ysaura Bernal [7-2499]
DESCRIPTION:
PAR [Contact: Ysaura Bernal 7-2499, Chicano Studies ^
Email:ysaura@unm.edu] [Building: Southwest Hispanic Research Inst. ^
Chicano Studies, 171] [Room #: unknown] [Plate #: 171-1301/0506 ] ^ [Text:
2ports but only see one number ] [Requested: ,
STATUS:
Unable to determine what needs to done with information given. Waiting to
hear from cotact. KC/DAL 11/20/98
Problem id: 11617 Status: RES Catagory: PAR
Occured: Component: PAR
Assi to: Unknown Created by:
Contact: Robert Quintana [277-3270]
DESCRIPTION:
PAR [Contact: Robert Quintana 277-3270, American Indian Student ^ Services
Email:rquintan@unm.edu] [Building: Mesa Vista Hall, 56] ^ [Room #: 1119]
[Plate #: 1099-1206/07] [Text: 2 of the ports have no ^ plate but the
requester claims they are acti
RESOLUTION:
This is a repair request, informed contact to get with Bob Weisman. ^
KC/DAL 11/20/98
Problem id: 11619 Status: ACT Catagory: PAR
Occured: Component: PAR
Assi to: Unknown Created by:
Contact: Rick Olcott [7-1122]
DESCRIPTION:
PAR [Contact: Rick Olcott 7-1122, Physical Plant Department Information
Systems Email:rolcott@unm.edu] [Building: Service Building, 204] [Room #:
100] [Plate #: 204-2-1245/46] [Text: only port to be activated 1245 if
possible] [Requested: ,
STATUS:
No status entered.
Problem id: 11620 Status: ACT Catagory: PAR
Occured: Component: PAR
Assi to: Unknown Created by:
Contact: Rick Olcott [7-1122]
DESCRIPTION:
PAR [Contact: Rick Olcott 7-1122, Physical Plant Information Systems ^
Email:rolcott@unm.edu] [Building: Carlisle, 4] [Room #: 117] [Plate ^ #:
4-48-/110/h] [Text: One of the ports activated] [Requested: , ^ Email:]
[Thu Nov 19 15:10:31 MST 199
STATUS:
Information given does not match IBN, waiting to hear from contact. KC/DAL
11/20/98. Contact will call after he tests plate to check for activation.
KC/DAL 11/20/98
Problem id: 11636 Status: ACT Catagory: PAR
Occured: Component: PAR
Assi to: Unknown Created by:
Contact: Ralph Terry [272-7010]
DESCRIPTION:
PAR [Contact: Ralph Terry 272-7010, EECE Email:plasma@unm.edu] [Building:
Light House , 3339] [Room #: 101] [Plate #: 339-1-1-1307/08] [Text: ]
[Requested: , Email:] [Fri Nov 20 11:18:38 MST 1998]
STATUS:
No status entered.
Problem id: 11640 Status: ACT Catagory: NET
Occured: 11/20/1998 Component: Network
Assi to: Network Created by:
Contact: help desk [7-4848]
DESCRIPTION:
At Fine Arts room 2009,bld. 62. Plate 62-3001-1137/38 was working,but now
is not working.
Problem id: 11642 Status: ACT Catagory: PAR
Occured: Component: PAR
Assi to: Unknown Created by:
Contact: Ryan [7-9220]
DESCRIPTION:
PAR [Contact: Ryan 7-9220, resnet Email:resnet] [Building: Hokona-Zia, 58]
[Room #: 332] [Plate #: none] [Text: ] [Requested: Susan Malone none,
resnet Email:NONE] [Fri Nov 20 15:12:50 MST 1998]
Problem id: 11650 Status: ACT Catagory: PAR
Occured: Component: PAR
Assi to: Unknown Created by:
Contact: steve campbell [277-1222]
DESCRIPTION:
PAR [Contact: steve campbell 277-1222, knme-tv dept Email:None] [Building:
knme-tv, 217] [Room #: n/a] [Plate #: unknown] [Text: need to call steve
because he wants the wall plate moved from one wall to another,,,,,please
call for info.] [Re
Problem id: 11658 Status: ACT Catagory: NET
Occured: 11/22/1998 Component: Network
Assi to: Network Created by:
Contact: Jacquelyn Bender [568-5227]
DESCRIPTION:
client reports not being able to get authentication when she uses her mac
to dialin 9800 line. Commctr dialin setup gets carrier but does not go any
further after 'connector completed' mesg.
Problem id: 11659 Status: ACT Catagory: PAR
Occured: Component: PAR
Assi to: Unknown Created by:
Contact: Julie McConnell [7-1499]
DESCRIPTION:
PAR [Contact: Julie McConnell 7-1499, College of Educ Email:jamc]
[Building: Education Office, 63] [Room #: 201] [Plate #: 63-118A-11-77]
[Text: URGENT:PAR came from voicemail fwd to commctr on Wed. Not sure
which week or if this has already