This is a report of the problems from the last week.
There are 38 total problems: 20 active and 18 resolved
Problem id: 10577 Status: ACT Catagory: NET
Occured: 08/30/1998 Component: Network
Assi to: Network Created by:
Contact: Mike P. [7-8135]
DESCRIPTION:
9800 dialup bank has a port that just rings w/no answer. While trying to
duplicate problem, I got a couple of busy signals before hitting reported
problem.
STATUS:
No status entered.
Problem id: 10594 Status: ACT Catagory: NET
Occured: 08/31/1998 Component: Network
Assi to: Network Created by:
Contact: Tony [7-8098]
DESCRIPTION:
An FYI: Tony called to let us know that trying to get off campus was very
slow. I tried it myself and sometimes I could get out right away and other
times I couldn't; it would time out.
STATUS:
No status entered.
Problem id: 10762 Status: ACT Catagory: NET
Occured: 09/11/1998 Component: Network
Assi to: Network Created by:
Contact: Barbara Rigg-Healy [7-8147]
DESCRIPTION:
The MAC fileserver down in the CIRT Pod is having IP connection drops. It
is happening right now. [Kelly is aware that this is an ongoing problem.
Might want to let her know it is happening]
STATUS:
No status entered.
Problem id: 10904 Status: ACT Catagory: NET
Occured: 09/23/1998 Component: Network
Assi to: Network Created by:
Contact: commctr []
DESCRIPTION:
9800 dialup is ringing but not answering.
STATUS:
No status entered.
Problem id: 10979 Status: ACT Catagory: NET
Occured: 10/01/1998 Component: Network
Assi to: Network Created by:
Contact: Monica North [7-5230]
DESCRIPTION:
User at Anderson cannot connect to network, pinged her IP 129.24.202.176
100% packet loss.
STATUS:
No status entered.
Problem id: 11073 Status: ACT Catagory: NET
Occured: 10/08/1998 Component: Network
Assi to: Network Created by:
Contact: Mike Prine [7-8135]
DESCRIPTION:
Mike called to report that 7-9990 and 7-9988 linhes are not answering
STATUS:
No status entered.
Problem id: 11095 Status: ACT Catagory: NET
Occured: 10/09/1998 Component: dialups (9990)
Assi to: Created by:
Contact: Nathan [242-9609]
DESCRIPTION:
users having problems connecting to the diapup modem 9990.........
STATUS:
RES: closed
Problem id: 11134 Status: ACT Catagory: NET
Occured: 10/14/1998 Component: Network
Assi to: Unknown Created by:
Contact: Dave Grisham [7-8032]
DESCRIPTION:
Security warning for Cisco IOS devices. Error in Cisco IOS SW makes ^ it
possible for untrusted, unauthenticated users who can gain access ^ to
login prompt of a router via any means to obtain parts of text ^ entered
by previous users.
STATUS:
This problem has been reviewed and recommendations have been submitted to
address the security aspect of this problem. Cliff/COMMGRP 10/14/98
Problem id: 11300 Status: ACT Catagory: NET
Occured: 10/28/1998 Component: dialups (brooks)
Assi to: Created by:
Contact: L Sullo [277-8150]
DESCRIPTION:
brooks dialup lines are not working,,HUNG. problem reported by L Sullo.
STATUS:
No status entered.
Problem id: 11307 Status: ACT Catagory: NET
Occured: 10/29/1998 Component: Network
Assi to: Network Created by:
Contact: paul terrizas [277-3603]
DESCRIPTION:
paul and their group is having problem with their server. They keep
loosing connection.
STATUS:
No status entered.
Problem id: 11331 Status: ACT Catagory: NET
Occured: 10/30/1998 Component: Network
Assi to: Network Created by:
Contact: Wynnette Richards [277-9121]
DESCRIPTION:
User at Farris Engineering reports that a port which should be working
isn't anymore. rm 135, 119-02-01-023
STATUS:
No status entered.
Problem id: 11355 Status: COM Catagory: NET
Occured: 11/02/1998 Component: Network
Assi to: Network Created by:
Contact: Jeff [277-8143]
DESCRIPTION:
Jeff called that the mack server for the cirt pod is down
STATUS:
RES: I replaced the faulty power cord to resolve this problem.
Cliff/COMMGRP
RESOLUTION:
I replaced the faulty power cord to resolve this problem. Cliff/COMMGRP ^
Problem id: 11356 Status: COM Catagory: PAR
Occured: Component: PAR
Assi to: Unknown Created by:
Contact: Mario Delahuerga [72588]
DESCRIPTION:
PAR [Contact: Mario Delahuerga 72588, ZIMLIB Email:mariod] [Building: ^
Zimmerman Library, 53] [Room #: 101] [Plate #: 53-B76B-2325, 2326, ^ 2327,
2328] [Text: Activate ethernet on 53-B76B-2325, 2326, 2327, ^ 2328 [Delete
Xylogics]] [Requested: ,
STATUS:
RES: Ports activated per request, contact notified. Close. KC/DAL 11/4/98
RESOLUTION:
Ports activated per request, contact notified. Close. KC/DAL 11/4/98
Problem id: 11357 Status: COM Catagory: PAR
Occured: Component: PAR
Assi to: Unknown Created by:
Contact: Mario Delahuerga [72588]
DESCRIPTION:
PAR [Contact: Mario Delahuerga 72588, ZIMLIB Email:mariod] [Building: ^
Zimmerman Library, 53] [Room #: 101] [Plate #: 53-B76B-2269, 2270, ^ 2505]
[Text: Activate ethernet on 53-B76B-2269, 2270, 2505 [Delete ^ Xylogics on
2505]] [Requested: , E
STATUS:
RES: Ports activated per request, contact notified. Close. KC/DAL 11/4/98
RESOLUTION:
Ports activated per request, contact notified. Close. KC/DAL 11/4/98
Problem id: 11358 Status: COM Catagory: PAR
Occured: Component: PAR
Assi to: Unknown Created by:
Contact: Mario Delahuerga [72588]
DESCRIPTION:
PAR [Contact: Mario Delahuerga 72588, ZIMLIB Email:mariod] [Building: ^
Zimmerman Library, 53] [Room #: 167] [Plate #: 53-B76B-2234, 2267, ^ 2268,
2317,2279,2195] [Text: Delete ethernet on 53-B76B-2234, 2267, ^ 2268,
2317, 2279, 2195] [Requested:
STATUS:
RES: Ports deactivated per request, contact notified. Close. KC/DAL
11/4/98
RESOLUTION:
Ports deactivated per request, contact notified. Close. KC/DAL 11/4/98
Problem id: 11359 Status: COM Catagory: PAR
Occured: Component: PAR
Assi to: Unknown Created by:
Contact: Mario Delahuerga [72588]
DESCRIPTION:
PAR [Contact: Mario Delahuerga 72588, ZIMLIB Email:mariod] [Building: ^
Zimmerman Library, 53] [Room #: B75A] [Plate #: 53-B76B-2578] [Text: ^
Move Std. Ethernet from 53-B76B-1428 to 2578 [DEL Switched Enet on ^
2578]] [Requested: , Email:] [Mo
STATUS:
RES: Ports swapped per request, contact notified. Close. KC/DAL 11/4/98
RESOLUTION:
Ports swapped per request, contact notified. Close. KC/DAL 11/4/98
Problem id: 11362 Status: COM Catagory: PAR
Occured: Component: PAR
Assi to: Unknown Created by:
Contact: Jennifer Magel [7-4149]
DESCRIPTION:
PAR [Contact: Jennifer Magel 7-4149, Philosophy Email:None] ^ [Building:
Humanities Building, 81] [Room #: 523] [Plate #: ^ 81-478-1245/46] [Text:
] [Requested: , Email:] [Mon Nov 2 15:06:42 ^ MST 1998]
STATUS:
RES: Port already active, contact notified. Close. KC/DAL 11/4/98
RESOLUTION:
Port already active, contact notified. Close. KC/DAL 11/4/98
Problem id: 11363 Status: COM Catagory: PAR
Occured: Component: PAR
Assi to: Unknown Created by:
Contact: Resnet staff [7-9221/9220]
DESCRIPTION:
PAR [Contact: Resnet staff 7-9221/9220, Housing Email:resnet] ^ [Building:
Coronado, 155] [Room #: 45] [Plate #: NONE] [Text: ^ Activate plate in COR
45 for Nathan Chavez.] [Requested: , Email:] ^ [Mon Nov 2 17:32:36 MST
1998]
STATUS:
RES: Port activated per request, contact notified. Close. KC/DAL 11/4/98
RESOLUTION:
Port activated per request, contact notified. Close. KC/DAL 11/4/98
Problem id: 11372 Status: COM Catagory: NET
Occured: 11/03/1998 Component: Network
Assi to: Network Created by:
Contact: Chris @ CS [7-3016]
DESCRIPTION:
CS is isolated. Trace route stops at their router 'Bluefish'
RESOLUTION:
11374
Problem id: 11374 Status: COM Catagory: NET
Occured: 11/03/1998 Component: Network
Assi to: Network Created by:
Contact: larry @ operations [7-4646]
DESCRIPTION:
NO NEED TO RESPOND TO PREVIOUS PAGE. DSIG called and reported they were
having a standalone at the time that Chris reported the problem at CS. CS
is OK now.
Problem id: 11376 Status: COM Catagory: NET
Occured: 11/03/1998 Component: Network
Assi to: Network Created by:
Contact: fofi [277-1400]
DESCRIPTION:
cont.ed called that they cannot login from their building.
STATUS:
RES: Electricity to wiring center was out due to open circuit breaker.
Once breaker was isolated at power distribution panel and closed, power
was restored and network electronics came back online. Cliff/COMMGRP
RESOLUTION:
Electricity to wiring center was out due to open circuit breaker. Once
breaker was isolated at power distribution panel and closed, power was
restored and network electronics came back online. Cliff/COMMGRP
Problem id: 11377 Status: ACT Catagory: PAR
Occured: Component: PAR
Assi to: Unknown Created by:
Contact: Bill Lagattuta [277-5949]
DESCRIPTION:
PAR [Contact: Bill Lagattuta 277-5949, Tamarind Instiute Email:none] ^
[Building: Tamarind Instiute 108 Cornell, 163] [Room #: 1] [Plate #: ^
163-1-1101/02] [Text: ] [Requested: , Email:] [Tue Nov 3 08:46:51 MST ^
1998]
STATUS:
Port one is already active. Contact is unavailable until 9 Nov, unable to
get clarification on request until then. KC/DAL 11/4/98
Problem id: 11380 Status: RES Catagory: PAR
Occured: Component: PAR
Assi to: Unknown Created by:
Contact: mike swick [277-3300]
DESCRIPTION:
PAR [Contact: mike swick 277-3300, fine arts lib Email:None] ^ [Building:
center for fine arts, 62] [Room #: 2005] [Plate #: ^ 2001-137
62-3001-1188] [Text: ] [Requested: , Email:] [Tue Nov 3 ^ 14:52:43 MST
1998]
STATUS:
RES: Ports activated per request, contact notified. Close. KC/DAL 11/6/98
RESOLUTION:
Ports activated per request, contact notified. Close. KC/DAL 11/6/98
Problem id: 11408 Status: ACT Catagory: NET
Occured: 11/04/1998 Component: Network
Assi to: Network Created by:
Contact: Jeff Lubow [262-2115]
DESCRIPTION:
Calling the 9990 number and it just rings and doesn't pick up. Was told by
CIRT to call us and inform us when it happens so someone can reset the
modems.
STATUS:
No status entered.
Problem id: 11410 Status: RES Catagory: PAR
Occured: Component: PAR
Assi to: Unknown Created by:
Contact: larry spere [277-3305]
DESCRIPTION:
PAR [Contact: larry spere 277-3305, division of gov research ^ Email:None]
[Building: division of gov research, 1920] [Room #: 171] ^ [Plate #:
171-3-1224-25 ,154-173-1212/13] [Text: ] [Requested: , ^ Email:] [Wed Nov
4 13:25:54 MST 1998]
STATUS:
RES: Ports activated per request, contact notified. Close. KC/DAL 11/6/98
RESOLUTION:
Ports activated per request, contact notified. Close. KC/DAL 11/6/98
Problem id: 11411 Status: RES Catagory: PAR
Occured: Component: PAR
Assi to: Unknown Created by:
Contact: Larry Spere [277-3305]
DESCRIPTION:
PAR [Contact: Larry Spere 277-3305, Division of Gov research ^ Email:None]
[Building: Division of Gov. research, 171] [Room #: 160] ^ [Plate #:
154-173-1100/03] [Text: Activate second port change from ^ term. server to
10-base-t] [Requested: ,
STATUS:
RES: Ports activated per request, contact notified. Close. KC/DAL 11/6/98
RESOLUTION:
Ports activated per request, contact notified. Close. KC/DAL 11/6/98
Problem id: 11418 Status: ACT Catagory: NET
Occured: 11/05/1998 Component: Network
Assi to: Network Created by:
Contact: Mike Lang [2-7810]
DESCRIPTION:
from south campus OMC Bld. unable to get onto aix systems.
STATUS:
No status entered.
Problem id: 11419 Status: ACT Catagory: NET
Occured: 11/05/1998 Component: Network
Assi to: Network Created by:
Contact: Lisa Barva [272-7190]
DESCRIPTION:
at Battelle,801 University suite 102,unable to get on internet. Might be
problem with router.
STATUS:
No status entered.
Problem id: 11421 Status: RES Catagory: PAR
Occured: Component: PAR
Assi to: Unknown Created by:
Contact: Scott Walters [7-7515]
DESCRIPTION:
PAR [Contact: Scott Walters 7-7515, Psychology Email:none] [Building: ^
Logan Hall, 34] [Room #: b60c] [Plate #: 34-b47-1300/01] [Text: ] ^
[Requested: , Email:] [Thu Nov 5 12:41:00 MST 1998]
STATUS:
RES: Port already active, contact notified. Close. KC/DAL 11/6/98
RESOLUTION:
Port already active, contact notified. Close. KC/DAL 11/6/98
Problem id: 11422 Status: COM Catagory: NET
Occured: 11/05/1998 Component: Network
Assi to: Network Created by:
Contact: Aaron Baca [7-8094]
DESCRIPTION:
CIRT 147ac and 147ab ports are dead in room 147a
STATUS:
RES: Both ports worked, 2 problems were found: 1 was a static IP address
on a new machine instead of DHCP. 2 was a small hub in the room that was
not working properly. Both problems corrected and all is working fine.
Closed. JL.
RESOLUTION:
Both ports worked, 2 problems were found: 1 was a static IP address on ^ a
new machine instead of DHCP. 2 was a small hub in the room that was ^ not
working properly. Both problems corrected and all is working fine. ^
Closed. JL.
Problem id: 11424 Status: RES Catagory: NIR
Occured: 11/05/1998 Component: NIR
Assi to: Unknown Created by:
Contact: RYAN [277-9920 7-9921]
DESCRIPTION:
NIR [Contact: RYAN , unm resnet STAFF Email:NONE] [Building: NIR ^
Dormitory CORONADO, 155] [Room #: 227] [Plate #: none] [Text: ] ^
[Requested: MOLLI McHugh none, Email:none] [Thu Nov 5 19:01:58 MST ^ 1998]
STATUS:
RES: Port activated per request, contact notified. Close. KC/DAL 11/6/98
RESOLUTION:
Port activated per request, contact notified. Close. KC/DAL 11/6/98
Problem id: 11425 Status: RES Catagory: NIR
Occured: Component: NIR
Assi to: Unknown Created by:
Contact: ELENA Settanni [277-9220]
DESCRIPTION:
NIR [Contact: ELENA Settanni 277-9220, UNM Businesss services- Resnet ^
Email:Elenas@unm.edu] [Building: HOKONA NIR Doritory urgent, 58] ^ [Room
#: 174 ] [Plate #: none] [Text: ] [Requested: JENNA SULTEMEIER ^ NONE,
Email:NONE] [Thu Nov 5 19:21
STATUS:
RES: Ports activated per request, contact notified. Close. KC/DAL 11/6/98
RESOLUTION:
Ports activated per request, contact notified. Close. KC/DAL 11/6/98
Problem id: 11429 Status: ACT Catagory: NET
Occured: 11/06/1998 Component: Network
Assi to: Network Created by:
Contact: John [7-3022]
DESCRIPTION:
router 198.59.151.15 at Computer Science is not working
STATUS:
Router was functional when I arrived onsite. I verified the connectivity
noted no major errors with router interfaces. Still monitoring this NPR.
Cliff/COMMGRP
Problem id: 11431 Status: ACT Catagory: INF
Occured: 11/06/1998 Component: Cisco 7xxx
Assi to: Created by:
Contact: David Grisham [7-8032]
DESCRIPTION:
Errors in Cisco IOS s/w versions can cause IP datagrams to be output to
network interfaces.
STATUS:
No status entered.
Problem id: 11433 Status: ACT Catagory: PAR
Occured: Component: PAR
Assi to: Unknown Created by:
Contact: Peggy [7-4405]
DESCRIPTION:
PAR [Contact: Peggy 7-4405, Maxwell Email:None] [Building: Maxwell Museum,
11] [Room #: 243D] [Plate #: 11-137-1167/68] [Text: ] [Requested: ,
Email:] [Fri Nov 6 16:06:40 MST 1998]
Problem id: 11434 Status: ACT Catagory: PAR
Occured: Component: PAR
Assi to: Unknown Created by:
Contact: Brian Jones [none]
DESCRIPTION:
PAR [Contact: Brian Jones none, MTTC Email:bjones] [Building: MTTC bld.
800, 341 ] [Room #: 156] [Plate #: 341-235a-1194] [Text: ] [Requested: ,
Email:] [Fri Nov 6 16:10:43 MST 1998]
Problem id: 11444 Status: RES Catagory: HW
Occured: 11/08/1998 Component: network
Assi to: Created by:
Contact: oper [7-8113]
DESCRIPTION:
The network including dialups were brought down for power outage. All
systems down at 13:15:00
RESOLUTION:
All net systems backup at 16:25:00
Problem id: 11446 Status: ACT Catagory: NET
Occured: 11/08/1998 Component: Network
Assi to: Network Created by:
Contact: Greg Mackeigan [7-1909]
DESCRIPTION:
Greg reports that he cannot reach field station [yucca.unm.edu].