This is a report of the problems from the last week.

There are 33 total problems: 18 active and 15 resolved

Problem id: 10762 Status: ACT Catagory: NET
Occured: 09/11/1998 Component: Network
Assi to: Network Created by:
Contact: Barbara Rigg-Healy [7-8147]


DESCRIPTION:
The MAC fileserver down in the CIRT Pod is having IP connection drops. It is happening right now. [Kelly is aware that this is an ongoing problem. Might want to let her know it is happening] STATUS:
No status entered.

Problem id: 11134 Status: ACT Catagory: NET
Occured: 10/14/1998 Component: Network
Assi to: Unknown Created by:
Contact: Dave Grisham [7-8032]


DESCRIPTION:
Security warning for Cisco IOS devices. Error in Cisco IOS SW makes ^ it possible for untrusted, unauthenticated users who can gain access ^ to login prompt of a router via any means to obtain parts of text ^ entered by previous users. STATUS:
This problem has been reviewed and recommendations have been submitted to address the security aspect of this problem. Cliff/COMMGRP 10/14/98

Problem id: 11307 Status: ACT Catagory: NET
Occured: 10/29/1998 Component: Network
Assi to: Network Created by:
Contact: paul terrizas [277-3603]


DESCRIPTION:
paul and their group is having problem with their server. They keep ^ loosing connection. Basement of Stu Services, it's an NT server. STATUS:
No status entered.

Problem id: 11564 Status: ACT Catagory: NET
Occured: 11/16/1998 Component: Network
Assi to: unassign Created by:
Contact: Professor Scharnhorst [277-3015]


DESCRIPTION:
Dialup client gscharn@unm.edu freezes up in Pine at night only, when dialed in from home causing him to lose his text. Works fine at all other times of the day. Please cantact him at his work phone number. STATUS:
No status entered.

Problem id: 11636 Status: ACT Catagory: PAR
Occured: Component: PAR
Assi to: Unknown Created by:
Contact: Ralph Terry [272-7010]


DESCRIPTION:
PAR [Contact: Ralph Terry 272-7010, EECE Email:plasma@unm.edu] ^ [Building: Light House , 3339] [Room #: 101] [Plate #: ^ 339-1-1-1307/08] [Text: ] [Requested: , Email:] [Fri Nov 20 11:18:38 ^ MST 1998] STATUS:
Awaiting word for a P.O. number to cover cost of activation. KC/DAL 12/2/98

Problem id: 11736 Status: RES Catagory: PAR
Occured: Component: PAR
Assi to: Unknown Created by:
Contact: Eric Nudell [75860]


DESCRIPTION:
PAR [Contact: Eric Nudell 75860, Library Technology Development ^ Email:emnudell] [Building: Zimmerman, B53] [Room #: 167] [Plate #: ^ 53-B76B-2638] [Text: 53-B76B-2638 activate as Xylogics] [Requested: , ^ Email:] [Mon Nov 30 10:37:46 MST 1998 STATUS:
RES: Port activated per request, contact notified. Close. KC/DAL 12/4/98 RESOLUTION:
Port activated per request, contact notified. Close. KC/DAL 12/4/98

Problem id: 11737 Status: COM Catagory: NET
Occured: 11/30/1998 Component: Network
Assi to: Network Created by:
Contact: Angela Ramirez [7-6177]


DESCRIPTION:
Several computers in the rm232 at CIRT are not able to log on to the ^ network. STATUS:
RES: MiniMMac wasn't plugged in after power outage. Supplied power to hub to resolve this problem. Cliff/COMMGRP RESOLUTION:
MiniMMac wasn't plugged in after power outage. Supplied power to hub to resolve this problem. Cliff/COMMGRP

Problem id: 11739 Status: COM Catagory: NET
Occured: 11/30/1998 Component: Network
Assi to: unknwn Created by:
Contact: John [7-3022]


DESCRIPTION:
John from computer science dept is reporting problems with fiber zone ^ 5 router. Trace route fails at router. affecting 198.59.151 and ^ 198.83.92 STATUS:
RES: With the help of Dave Hyatt, two filters were set up on the FZ05 router to drop rip updates from host, "Celesta", 129.24.216.77 This host was routing packets destined for networks 198.83.92.0 and 198.59.151.0 Cliff/COMMGRP RESOLUTION:
With the help of Dave Hyatt, two filters were set up on the FZ05 router to drop rip updates from host, "Celesta", 129.24.216.77 This ^ host was routing packets destined for networks 198.83.92.0 and 198.59.151.0 Cliff/COMMGRP

Problem id: 11744 Status: COM Catagory: NET
Occured: 11/30/1998 Component: Network
Assi to: Network Created by:
Contact: Alan Deme [7-4691]


DESCRIPTION:
Alan [KNME] reports that there is a red light on over the door to our ^ wiring closet in rm 121. It means there is a cooling problem in the ^ closet. STATUS:
RES: I went over an let the building manager,(Alan Deme) in so he could address thid issue. Cliff/COMMGRP RESOLUTION:
I went over an let the building manager,[Alan Deme] in so he could address thid issue. Cliff/COMMGRP

Problem id: 11745 Status: ACT Catagory: NET
Occured: 11/30/1998 Component: Network
Assi to: Network Created by:
Contact: Betty Harvey [344-1644]


DESCRIPTION:
Client reports getting ringing but no answer when trying to dialin. Server b153_xy4000_04 shows fewer than normal number of users. STATUS:
No status entered.

Problem id: 11747 Status: COM Catagory: NET
Occured: 11/30/1998 Component: Network
Assi to: Network Created by:
Contact: Mike P. [7-8135]


DESCRIPTION:
Mike reports that IRC dialin 924-0350 will connect but does not ^ finish negotiations and drops the connection. Also noticed the ^ problem w/9800 dialin not answering. STATUS:
RES: Found no problem when I first checked this problem on 11/30/98. Since I wasn't authorized to use this number I couldn't completely log on. I called Mike Prine on 12/3/98 and he noted someone from COMMGRP,(not person oncall) had reset about 12 modems on 12/2/98. He thought that resolved the problem. Cliff/COMMGRP RESOLUTION:
Found no problem when I first checked this problem on 11/30/98. Since I wasn't authorized to use this number I couldn't completely log on. I called Mike Prine on 12/3/98 and he noted someone from COMMGRP,[not person oncall] had reset about 12

Problem id: 11754 Status: COM Catagory: PAR
Occured: Component: PAR
Assi to: Unknown Created by:
Contact: Mike Swick [7-3300]


DESCRIPTION:
PAR [Contact: Mike Swick 7-3300, Fine arts Email:mswick@unm.edu] ^ [Building: Center for tha arts, 62] [Room #: 2000] [Plate #: ^ 62-3301-1188] [Text: Please activate the above plate to xzylogics] ^ [Requested: , Email:] [Tue Dec 1 08:28:15 MS STATUS:
RES: Port activated per request, contact notified. Close. KC/DAL 12/2/98 RESOLUTION:
Port activated per request, contact notified. Close. KC/DAL 12/2/98

Problem id: 11755 Status: RES Catagory: NET
Occured: 12/01/1998 Component: Network
Assi to: Network Created by:
Contact: Mike Swick [7-3300]


DESCRIPTION:
ports 62-3001-1137 and 1138 in rm 2009 in bldg 62 are not working. ^ Kelly cable had gone down and checked them and were going have comm. ^ group fix them. But he has heard nothing. STATUS:
RES: Client was plugging in an ethernet connection to a t/s due to mislabeled plate. KL RESOLUTION:
Client was plugging in an ethernet connection to a t/s due to ^ mislabeled plate. KL

Problem id: 11756 Status: ACT Catagory: NET
Occured: 12/01/1998 Component: Network
Assi to: Network Created by:
Contact: Paul [7-3603]


DESCRIPTION:
Student Services Center is getting very slow response from WEB and PC/Pine. STATUS:
No status entered.

Problem id: 11766 Status: COM Catagory: PAR
Occured: Component: PAR
Assi to: Unknown Created by:
Contact: elena [72290]


DESCRIPTION:
PAR [Contact: elena 72290, unm bussiness servives Email:elenas] ^ [Building: hokona, 58] [Room #: 132] [Plate #: 1226bs310] [Text: ] ^ [Requested: , Email:] [Wed Dec 2 09:57:01 MST 1998] STATUS:
RES: This was for rm 332, which was covered under a NET report earlier, and has been resolved; closing. TB RESOLUTION:
This was for rm 332, which was covered under a NET report earlier, ^ and has been resolved; closing. TB

Problem id: 11768 Status: RES Catagory: PAR
Occured: Component: PAR
Assi to: Unknown Created by:
Contact: Mario Delahuerga [72588]


DESCRIPTION:
PAR [Contact: Mario Delahuerga 72588, ZIMLIB Email:mariod@unm.edu] ^ [Building: Fine Arts Library, 62] [Room #: 2000] [Plate #: ^ 62-3001-1188] [Text: 62-3001-1188 activate for ethernet.] [Requested: ^ , Email:] [Wed Dec 2 11:21:29 MST 1998] STATUS:
RES: Port activated per request, contact notified. Close. KC/DAL 12/4/98 RESOLUTION:
Port activated per request, contact notified. Close. KC/DAL 12/4/98

Problem id: 11780 Status: RES Catagory: PAR
Occured: Component: PAR
Assi to: Unknown Created by:
Contact: Mario Delahuerga [72588]


DESCRIPTION:
PAR [Contact: Mario Delahuerga 72588, LTD,ZIMLIB ^ Email:mariod@unm.edu] [Building: Fine Arts Library, 62] [Room #: ^ 2000] [Plate #: 62-3001] [Text: 62-3001-1188 change connection from ^ xylogics to Ethernet] [Requested: , Email:] [Wed Dec 2 STATUS:
RES: Re[eat of 11768. Close. KC/DAL 12/4/98 RESOLUTION:
Re[eat of 11768. Close. KC/DAL 12/4/98

Problem id: 11785 Status: ACT Catagory: NIR
Occured: Component: NIR
Assi to: Unknown Created by:
Contact: ronald kay [277-2761]


DESCRIPTION:
NIR [Contact: ronald kay 277-2761, mechanic eng. Email:ronkay] [Building: mechanic eng. bldg, 122] [Room #: 400] [Plate #: ] [Text: 2 boxes with a total of 4 active ports ] [Requested: , Email:] [Thu Dec 3 08:13:14 MST 1998] STATUS:
No status entered.

Problem id: 11788 Status: RES Catagory: PAR
Occured: Component: PAR
Assi to: Unknown Created by:
Contact: John Craig [7-2715]


DESCRIPTION:
PAR [Contact: John Craig 7-2715, biology ^ Email:jcraig@sevilleta.unm.edu] [Building: biology annex, 19] [Room ^ #: 103] [Plate #: 19-108-1107] [Text: ] [Requested: , Email:] [Thu ^ Dec 3 09:07:50 MST 1998] STATUS:
RES: RES: Port already active, contact notified. Close. KC/DAL 12/4/98 RESOLUTION:
RES: Port already active, contact notified. Close. KC/DAL 12/4/98

Problem id: 11789 Status: RES Catagory: PAR
Occured: Component: PAR
Assi to: Unknown Created by:
Contact: John Craig [7-2715]


DESCRIPTION:
PAR [Contact: John Craig 7-2715, biology ^ Email:jcraig@sevilleta.unm.edu] [Building: biology annex , 19] [Room ^ #: 103] [Plate #: 19-108-1109] [Text: ] [Requested: , Email:] [Thu ^ Dec 3 09:09:14 MST 1998] STATUS:
RES: RES: Port already active, contact notified. Close. KC/DAL 12/4/98 RESOLUTION:
RES: Port already active, contact notified. Close. KC/DAL 12/4/98

Problem id: 11790 Status: ACT Catagory: NET
Occured: 12/03/1998 Component: Network
Assi to: Network Created by:
Contact: paul perrazas [277-3603]


DESCRIPTION:
called in that the printers at student services are constanly coming down he feels that it is the lines to the ethernet. STATUS:
No status entered.

Problem id: 11791 Status: ACT Catagory: PAR
Occured: Component: PAR
Assi to: Unknown Created by:
Contact: John Craig [7-2715]


DESCRIPTION:
PAR [Contact: John Craig 7-2715, biology Email:jcraig@sevilleta.unm.edu] [Building: biology annex, 19] [Room #: 106] [Plate #: 19-108-1203] [Text: ] [Requested: , Email:] [Thu Dec 3 09:28:15 MST 1998] STATUS:
No status entered.

Problem id: 11793 Status: RES Catagory: PAR
Occured: Component: PAR
Assi to: Unknown Created by:
Contact: Mario Delahuerga [72588]


DESCRIPTION:
PAR [Contact: Mario Delahuerga 72588, LTD, ZIMLIB ^ Email:mariod@unm.edu] [Building: Zimmerman Library, 53] [Room #: ^ 167A] [Plate #: 53-B76B-2227] [Text: Activate 53-B76B-2227 for ^ ethernet] [Requested: , Email:] [Thu Dec 3 12:23:40 MST 199 STATUS:
RES: Port activated per request, contact notified. Close. KC/DAL 12/4/98 RESOLUTION:
Port activated per request, contact notified. Close. KC/DAL 12/4/98

Problem id: 11794 Status: ACT Catagory: PAR
Occured: Component: PAR
Assi to: Unknown Created by:
Contact: Vivian Sanchez [7-5321]


DESCRIPTION:
PAR [Contact: Vivian Sanchez 7-5321, College Enrichment Program Email:n/a] [Building: Mesa Vista hall, 56] [Room #: 3040] [Plate #: 56-3016-1113/4] [Text: Both Ports need to be use. One is active already.] [Requested: , Email:] [Thu Dec STATUS:
No status entered.

Problem id: 11795 Status: ACT Catagory: PAR
Occured: Component: PAR
Assi to: Unknown Created by:
Contact: Steve Schulz [7-7419]


DESCRIPTION:
PAR [Contact: Steve Schulz 7-7419, Philosophy Email:scholz@unm.edu] [Building: humanities, 81] [Room #: 559] [Plate #: 81-478-1130] [Text: ] [Requested: , Email:] [Thu Dec 3 16:21:59 MST 1998] STATUS:
Room and plate numbers don't match, awaiting clarification from contact. KC/DAL 12/4/98

Problem id: 11796 Status: RES Catagory: PAR
Occured: Component: PAR
Assi to: Unknown Created by:
Contact: Dan Squires [7-3900]


DESCRIPTION:
PAR [Contact: Dan Squires 7-3900, psychology Email:dsquires@unm.edu] ^ [Building: Logan Hall, 34] [Room #: b68f] [Plate #: unknown] [Text: ] ^ [Requested: , Email:] [Thu Dec 3 16:28:17 MST 1998] STATUS:
RES: Request repeated with newer request but better info. Close. KC/DAL 12/4/98 RESOLUTION:
Request repeated with newer request but better info. Close. KC/DAL ^ 12/4/98

Problem id: 11798 Status: ACT Catagory: PAR
Occured: Component: PAR
Assi to: Unknown Created by:
Contact: Rick Olcott [7-1122]


DESCRIPTION:
PAR [Contact: Rick Olcott 7-1122, PPD Email:rolcott@ppd.unm.edu] [Building: PPD/Custodial/Carlisle Gym, 4] [Room #: 48] [Plate #: 4-48-1110-11] [Text: Please activate requested port] [Requested: , Email:] [Thu Dec 3 17:45:32 MST 1998] STATUS:
No status entered.

Problem id: 11799 Status: RES Catagory: PAR
Occured: Component: PAR
Assi to: Unknown Created by:
Contact: Rick Olcott [7-1122]


DESCRIPTION:
PAR [Contact: Rick Olcott 7-1122, PPD Email:rolcott@ppd.unm.edu] ^ [Building: Mesa Vista, 56] [Room #: ?] [Plate #: 56-1054A-1206-07] ^ [Text: Please activate the requested port.] [Requested: , Email:] ^ [Thu Dec 3 17:49:53 MST 1998] STATUS:
RES: RES: Port already active, contact notified. Close. KC/DAL 12/4/98 RESOLUTION:
RES: Port already active, contact notified. Close. KC/DAL 12/4/98

Problem id: 11811 Status: ACT Catagory: NET
Occured: 12/04/1998 Component: Network
Assi to: Network Created by:
Contact: Erica Hill [277-6733]


DESCRIPTION:
There is a problem with the hub room B02 in the anthropology annex There is a horrible odor coming from the the 'Hub Room'?! STATUS:
No status entered.

Problem id: 11813 Status: ACT Catagory: PAR
Occured: Component: PAR
Assi to: Unknown Created by:
Contact: Dan Squires [7-3900]


DESCRIPTION:
PAR [Contact: Dan Squires 7-3900, Pshychology Email:dsquires@unm.edu] ^ [Building: Logan Hall, 34] [Room #: B68F] [Plate #: 34-B47-1245/46] ^ [Text: ] [Requested: , Email:] [Fri Dec 4 14:00:03 MST 1998] STATUS:
Port 1 to be activated only. KC/DAL 12/4/98

Problem id: 11822 Status: ACT Catagory: NET
Occured: 12/05/1998 Component: Network
Assi to: Network Created by:
Contact: Rich [7-8113]


DESCRIPTION:
Surge bld.226,had a power outage due to electrical work.Was called because an alarm went off on UPS. STATUS:
No status entered.

Problem id: 11824 Status: ACT Catagory: PAR
Occured: Component: PAR
Assi to: Unknown Created by:
Contact: Phil [7-9220]


DESCRIPTION:
PAR [Contact: Phil 7-9220, resnet Email:resnet] [Building: Coronado, 155] [Room #: 33] [Plate #: none] [Text: ] [Requested: William Dunaway none, Resnet Email:none] [Sun Dec 6 08:15:37 MST 1998] STATUS:
No status entered.

Problem id: 11826 Status: ACT Catagory: NET
Occured: 12/06/1998 Component: Network
Assi to: Network Created by:
Contact: Dan Knoeker [251-7505]


DESCRIPTION:
HSSB bld. needs to have router switch turned back on. STATUS:
No status entered.