This is a report of the problems from the last week.

There are 43 total problems: 28 active and 15 resolved

Problem id: 10594 Status: ACT Catagory: NET
Occured: 08/31/1998 Component: Network
Assi to: Network Created by:
Contact: Tony [7-8098]


DESCRIPTION:
An FYI: Tony called to let us know that trying to get off campus was very slow. I tried it myself and sometimes I could get out right away and other times I couldn't; it would time out. STATUS:
No status entered.

Problem id: 10762 Status: ACT Catagory: NET
Occured: 09/11/1998 Component: Network
Assi to: Network Created by:
Contact: Barbara Rigg-Healy [7-8147]


DESCRIPTION:
The MAC fileserver down in the CIRT Pod is having IP connection drops. It is happening right now. [Kelly is aware that this is an ongoing problem. Might want to let her know it is happening] STATUS:
No status entered.

Problem id: 10979 Status: ACT Catagory: NET
Occured: 10/01/1998 Component: Network
Assi to: Network Created by:
Contact: Monica North [7-5230]


DESCRIPTION:
User at Anderson cannot connect to network, pinged her IP 129.24.202.176 100% packet loss. STATUS:
No status entered.

Problem id: 11073 Status: ACT Catagory: NET
Occured: 10/08/1998 Component: Network
Assi to: Network Created by:
Contact: Mike Prine [7-8135]


DESCRIPTION:
Mike called to report that 7-9990 and 7-9988 linhes are not answering STATUS:
No status entered.

Problem id: 11095 Status: ACT Catagory: NET
Occured: 10/09/1998 Component: dialups (9990)
Assi to: Created by:
Contact: Nathan [242-9609]


DESCRIPTION:
users having problems connecting to the diapup modem 9990......... STATUS:
RES: closed

Problem id: 11134 Status: ACT Catagory: NET
Occured: 10/14/1998 Component: Network
Assi to: Unknown Created by:
Contact: Dave Grisham [7-8032]


DESCRIPTION:
Security warning for Cisco IOS devices. Error in Cisco IOS SW makes ^ it possible for untrusted, unauthenticated users who can gain access ^ to login prompt of a router via any means to obtain parts of text ^ entered by previous users. STATUS:
This problem has been reviewed and recommendations have been submitted to address the security aspect of this problem. Cliff/COMMGRP 10/14/98

Problem id: 11307 Status: ACT Catagory: NET
Occured: 10/29/1998 Component: Network
Assi to: Network Created by:
Contact: paul terrizas [277-3603]


DESCRIPTION:
paul and their group is having problem with their server. They keep loosing connection. STATUS:
No status entered.

Problem id: 11331 Status: ACT Catagory: NET
Occured: 10/30/1998 Component: Network
Assi to: Network Created by:
Contact: Wynnette Richards [277-9121]


DESCRIPTION:
User at Farris Engineering reports that a port which should be working isn't anymore. rm 135, 119-02-01-023 STATUS:
No status entered.

Problem id: 11431 Status: ACT Catagory: INF
Occured: 11/06/1998 Component: Cisco 7xxx
Assi to: Created by:
Contact: David Grisham [7-8032]


DESCRIPTION:
Errors in Cisco IOS s/w versions can cause IP datagrams to be output to network interfaces. STATUS:
This potential problem only impacts the Cisco 7XXX family of routers an specifically when they are configure for "DFS", (Distribute Fast Switching). I'm currently checking to see if the 7000's we have are configured this way. Cliff/COMMGRP

Problem id: 11459 Status: COM Catagory: NET
Occured: 11/09/1998 Component: Network
Assi to: Network Created by:
Contact: Pamela Cone [266-3054]


DESCRIPTION:
User cannot dial in, reports that she gets a 'no dial tone' msg., or ^ she gets kicked off when she does connect. The help desk told her ^ that 'the server is still down'. I did tell her that all the dial up ^ lines are taken. RESOLUTION:
Unable to recreate this problem; All of our dialup lines are under extreme use. Will continue to monitor potential problem. Cliff/COMMGRP

Problem id: 11462 Status: ACT Catagory: NET
Occured: 11/09/1998 Component: Network
Assi to: Network Created by:
Contact: Joseph Leon [7-7999]


DESCRIPTION:
User in Onate hall rm 218 is reporting no network connectivity. STATUS:
I verified connectivity in rooms 217, 218, and 220. No problems with network were found. Transfered to Hdesk. Cliff/COMMGRP

Problem id: 11463 Status: COM Catagory: NET
Occured: 11/09/1998 Component: Network
Assi to: Network Created by:
Contact: Joseph Leon [7-7999]


DESCRIPTION:
User in Onate hall rm 218 is reporting no network connectivity. I ^ pinged his ip 194.24.176.195 and got no response. Is affecting the ^ whole area. RESOLUTION:
Problem being tracke under NPR# 11462. Cliff/COMMGRP

Problem id: 11467 Status: COM Catagory: PAR
Occured: Component: PAR
Assi to: Unknown Created by:
Contact: Mario Delahuerga [72588]


DESCRIPTION:
PAR [Contact: Mario Delahuerga 72588, ZIMLIB Email:mariod] [Building: ^ Zimmerman Library, 53] [Room #: 215] [Plate #: 53-202-1625] [Text: ^ Activate ethernet on 53-202-1625] [Requested: , Email:] [Mon Nov 9 ^ 12:53:42 MST 1998] RESOLUTION:
Port actived per request, contact notified. Close. KC/DAL 11/11/98

Problem id: 11468 Status: COM Catagory: PAR
Occured: Component: PAR
Assi to: Unknown Created by:
Contact: Mario Delahuerga [72588]


DESCRIPTION:
PAR [Contact: Mario Delahuerga 72588, ZIMLIB Email:mariod] [Building: ^ Zimmerman Library, 53] [Room #: B75] [Plate #: 53-B76B-2169] [Text: ^ Activate standard 10MB [not Switched!] ethernet on 53-B76B-2169] ^ [Requested: , Email:] [Mon Nov 9 1 RESOLUTION:
Port actived per request, contact notified. Close. KC/DAL 11/11/98

Problem id: 11470 Status: COM Catagory: PAR
Occured: Component: PAR
Assi to: Unknown Created by:
Contact: Ramon Martinez [7-1860]


DESCRIPTION:
PAR [Contact: Ramon Martinez 7-1860, Student union Email:None] ^ [Building: Student Union, 60] [Room #: 24b] [Plate #: 60-245-1237/38] ^ [Text: Wants to find out if ports are listed as being active. If not ^ please activate.] [Requested: , Emai RESOLUTION:
Port 1 already active, contact notified. Close. KC/DAL 11/11/98

Problem id: 11474 Status: ACT Catagory: NET
Occured: 11/09/1998 Component: Network
Assi to: Network Created by:
Contact: gregory gleason [277-7391]


DESCRIPTION:
Mr gleason is having a intermitten network problem,,can get on most of the time,,ip# 129.24.201.24 located @social science build. rm 3038 public admin,,,please call him a year long problem. STATUS:
No status entered.

Problem id: 11476 Status: COM Catagory: PAR
Occured: Component: PAR
Assi to: Unknown Created by:
Contact: Resnet staff [7-9221/9220]


DESCRIPTION:
PAR [Contact: Resnet staff 7-9221/9220, Housing Email:resnet] ^ [Building: Coronado, 155] [Room #: 122] [Plate #: NONE] [Text: Please ^ activate plate in COR 122 for Thomas Meyer.] [Requested: , Email:] ^ [Mon Nov 9 17:28:29 MST 1998] RESOLUTION:
Port actived per request, contact notified. Close. KC/DAL 11/11/98

Problem id: 11483 Status: COM Catagory: PAR
Occured: Component: PAR
Assi to: Unknown Created by:
Contact: Resnet staff [7-9221/9220]


DESCRIPTION:
PAR [Contact: Resnet staff 7-9221/9220, Housing Email:resnet] ^ [Building: Hokona, 58] [Room #: 344] [Plate #: NONE] [Text: Please ^ activate plate in HOK 344 for Tina Nguyen.] [Requested: , Email:] ^ [Mon Nov 9 21:26:16 MST 1998] RESOLUTION:
Port actived per request, contact notified. Close. KC/DAL 11/11/98

Problem id: 11484 Status: COM Catagory: PAR
Occured: Component: PAR
Assi to: Unknown Created by:
Contact: Resnet staff [7-9221/9220]


DESCRIPTION:
PAR [Contact: Resnet staff 7-9221/9220, Housing Email:resnet] ^ [Building: Coronado, 155] [Room #: 244] [Plate #: NONE] [Text: Please ^ activate plate in COR 244 for Anna Zepeda.] [Requested: , Email:] ^ [Mon Nov 9 21:27:37 MST 1998] RESOLUTION:
Port actived per request, contact notified. Close. KC/DAL 11/11/98

Problem id: 11492 Status: RES Catagory: PAR
Occured: Component: PAR
Assi to: Unknown Created by:
Contact: Shirley V. Baros [277-3622 ext. 237]


DESCRIPTION:
PAR [Contact: Shirley V. Baros 277-3622 ext. 237, Earth Data Analysis ^ Center, UNM Email:None] [Building: Bandelier Hall West, 0000] [Room ^ #: 123] [Plate #: 1229 and 1230] [Text: ] [Requested: , Email:] [Tue ^ Nov 10 19:26:08 MST 1998] RESOLUTION:
Some ports already active, the rest are now active. Contact notified. ^ KC/DAL 11/13/98

Problem id: 11493 Status: RES Catagory: PAR
Occured: Component: PAR
Assi to: Unknown Created by:
Contact: Shirley V. Baros [277-3622 ext. 237]


DESCRIPTION:
PAR [Contact: Shirley V. Baros 277-3622 ext. 237, Earth Data Analysis ^ Center, UNM Email:None] [Building: Bandelier Hall West, 0000] [Room ^ #: 112] [Plate #: 1315, 1316, 1117, and 1119] [Text: ] [Requested: , ^ Email:] [Tue Nov 10 21:15:54 M RESOLUTION:
Some ports already active, the rest are now active. Contact notified. ^ KC/DAL 11/13/98

Problem id: 11494 Status: RES Catagory: PAR
Occured: Component: PAR
Assi to: Unknown Created by:
Contact: Shirley V. Baros [277-3622 ext. 237]


DESCRIPTION:
PAR [Contact: Shirley V. Baros 277-3622 ext. 237, Earth Data Analysis ^ Center. UNM Email:None] [Building: Bandelier Hall West, 0000] [Room ^ #: 125] [Plate #: 16-221,1225, and 1226] [Text: ] [Requested: , ^ Email:] [Tue Nov 10 21:20:31 MST 199 RESOLUTION:
Some ports already active, the rest are now active. Contact notified. ^ KC/DAL 11/13/98

Problem id: 11495 Status: RES Catagory: PAR
Occured: Component: PAR
Assi to: Unknown Created by:
Contact: Shirley V. Baros [277-3622 ext. 237]


DESCRIPTION:
PAR [Contact: Shirley V. Baros 277-3622 ext. 237, Earth Data Analysis ^ Center, UNM Email:None] [Building: Bandelier Hall West, 0000] [Room ^ #: 118] [Plate #: 1121, 1122, 1215, and 1216] [Text: ] [Requested: , ^ Email:] [Tue Nov 10 21:25:53 MS RESOLUTION:
Some ports already active, the rest are now active. Contact notified. ^ KC/DAL 11/13/98

Problem id: 11496 Status: RES Catagory: PAR
Occured: Component: PAR
Assi to: Unknown Created by:
Contact: Shirley V. Baros [277-3622 ext. 237]


DESCRIPTION:
PAR [Contact: Shirley V. Baros 277-3622 ext. 237, Earth Data Analysis ^ Center, UNM Email:None] [Building: Bandelier Hall West, 0000] [Room ^ #: 212] [Plate #: 1151, 1152, and two new plates that I do not have ^ numbers to] [Text: ] [Requested: , RESOLUTION:
Some ports already active, the rest are now active. Contact notified. ^ KC/DAL 11/13/98

Problem id: 11500 Status: ACT Catagory: PAR
Occured: Component: PAR
Assi to: Unknown Created by:
Contact: David W. Farris [7-8791]


DESCRIPTION:
PAR [Contact: David W. Farris 7-8791, Institute of Public Law Email:dfarris@unm.edu] [Building: NM Wilderness Law Center, 280] [Room #: 102 & 104] [Plate #: 280-1-1117/18 & 280-1-1119/20] [Text: Please activate both ports for both wallplates. STATUS:
No status entered.

Problem id: 11504 Status: COM Catagory: NET
Occured: 11/11/1998 Component: Network
Assi to: Network Created by:
Contact: Zimmerman Help desk [7-7202]


DESCRIPTION:
users have called to report that Zimmerman library has lost all ^ network connectivity. This problem has spread to other areas RESOLUTION:
Problem was due to a network loop between a switch and 2 10BT hubs, ^ removed the expansion cable on the hubs to resolve the problem. ^ Closed. JL.

Problem id: 11509 Status: ACT Catagory: NET
Occured: 11/11/1998 Component: Network
Assi to: Network Created by:
Contact: Arlene Weddle [272-0758]


DESCRIPTION:
User from med help desk has asked for that net toc call her at above number. STATUS:
No status entered.

Problem id: 11511 Status: ACT Catagory: PAR
Occured: Component: PAR
Assi to: Unknown Created by:
Contact: Tim Johnson [7-6142/249-0760]


DESCRIPTION:
PAR [Contact: Tim Johnson 7-6142/249-0760 , Continuing Education Email:none] [Building: Continuing Education, 259] [Room #: 208] [Plate #: 1369,1370 and 1503 thru 1506 in room 208,1405,1407 thru 1414,room 203 84,and room 204 85 thru 90. ] [Te STATUS:
No status entered.

Problem id: 11512 Status: ACT Catagory: PAR
Occured: Component: PAR
Assi to: Unknown Created by:
Contact: mike swick [277-3300]


DESCRIPTION:
PAR [Contact: mike swick 277-3300, fine arts Lib Email:mswick@unm.edu] [Building: Center for the arts, 62] [Room #: 2009] [Plate #: 62-3001-1138] [Text: New Install needs to be activated] [Requested: , Email:] [Wed Nov 11 14:14:44 MST 199 STATUS:
No status entered.

Problem id: 11515 Status: ACT Catagory: NET
Occured: 11/11/1998 Component: Network
Assi to: Network Created by:
Contact: trista [7-5934]


DESCRIPTION:
user in blding #154 cannot connect to the network. I tried 129.24.201.224 and got no response. nothing from pine or netscape. STATUS:
No status entered.

Problem id: 11518 Status: ACT Catagory: PAR
Occured: Component: PAR
Assi to: Unknown Created by:
Contact: Michael Emerson [2-7102]


DESCRIPTION:
PAR [Contact: Michael Emerson 2-7102, ARES Corporation Email:memerson@arescorporation.com] [Building: Research Park, 332] [Room #: 100] [Plate #: 332-114-2329 & 332-114-2330] [Text: Activate the requested ports.] [Requested: , Email:] [We STATUS:
No status entered.

Problem id: 11519 Status: ACT Catagory: PAR
Occured: Component: PAR
Assi to: Unknown Created by:
Contact: Michael Emerson [2-7102]


DESCRIPTION:
PAR [Contact: Michael Emerson 2-7102, ARES Corporation Email:memerson@arescorporation.com] [Building: Research Park, 332] [Room #: 100] [Plate #: 332-114-2127 & 332-114-2128] [Text: Deactivate the requested ports.] [Requested: , Email:] [ STATUS:
No status entered.

Problem id: 11524 Status: ACT Catagory: NET
Occured: 11/12/1998 Component: Network
Assi to: Network Created by:
Contact: steve allison [277-4799]


DESCRIPTION:
la Posada is having problem loging in steve allison stated they needed their system up and running because it is mission critical STATUS:
No status entered.

Problem id: 11538 Status: ACT Catagory: PAR
Occured: Component: PAR
Assi to: Unknown Created by:
Contact: Mario Delahuerga [72588]


DESCRIPTION:
PAR [Contact: Mario Delahuerga 72588, ZIMLIB Email:mariod@unm.edu] [Building: Fine Arts Library, 62] [Room #: 2009] [Plate #: 62-3001-1137/38] [Text: Request repair of bad plate 62-3001-1137/38 under our blanket account to Telecom.] [Request STATUS:
No status entered.

Problem id: 11540 Status: ACT Catagory: NIR
Occured: Component: NIR
Assi to: Unknown Created by:
Contact: Shirley [272-7500]


DESCRIPTION:
NIR [Contact: Shirley 272-7500, Albuq. Technology Incubator Email:None] [Building: Albuq. Technology Incubator, 334] [Room #: 31] [Plate #: ] [Text: ] [Requested: , Email:] [Fri Nov 13 11:39:21 MST 1998] STATUS:
No status entered.

Problem id: 11544 Status: ACT Catagory: PAR
Occured: Component: PAR
Assi to: Unknown Created by:
Contact: Mario Delahuerga [72588]


DESCRIPTION:
PAR [Contact: Mario Delahuerga 72588, ZIMLIB Email:mariod] [Building: Parish Library, 87] [Room #: 101] [Plate #: 87-B08-1146, 1139] [Text: Activate ethernet on 87-B08-1146 and 1139 [delete Xylogics]] [Requested: , Email:] [Fri Nov 13 13: STATUS:
No status entered.

Problem id: 11545 Status: ACT Catagory: PAR
Occured: Component: PAR
Assi to: Unknown Created by:
Contact: Mario Delahuerga [72588]


DESCRIPTION:
PAR [Contact: Mario Delahuerga 72588, ZIMLIB Email:mariod] [Building: Parish Library, 87] [Room #: 104C] [Plate #: 87-106-1107] [Text: Activate ethernet on 87-106-1107] [Requested: , Email:] [Fri Nov 13 13:11:35 MST 1998] STATUS:
No status entered.

Problem id: 11546 Status: ACT Catagory: PAR
Occured: Component: PAR
Assi to: Unknown Created by:
Contact: Mario Delahuerga [72588]


DESCRIPTION:
PAR [Contact: Mario Delahuerga 72588, ZIMLIB Email:mariod] [Building: Parish Library, 87] [Room #: B61] [Plate #: 87-B08-1125, 1127, 1128] [Text: Activate Xylogics Term Server on 87-B08-1125, 1127 and 1128] [Requested: , Email:] [Fri Nov STATUS:
No status entered.

Problem id: 11548 Status: ACT Catagory: NIR
Occured: Component: NIR
Assi to: Unknown Created by:
Contact: Todd Anderson [7-9221]


DESCRIPTION:
NIR [Contact: Todd Anderson 7-9221, Hokona Zia Email:None] [Building: Hokona Zia, 58] [Room #: 166] [Plate #: ] [Text: ] [Requested: Ryan 7-9221, Email:] [Fri Nov 13 15:47:11 MST 1998]

Problem id: 11550 Status: ACT Catagory: PAR
Occured: 11/13/1998 Component: PAR
Assi to: Unknown Created by:
Contact: Marg Ewan [277-6401]


DESCRIPTION:
PAR [Contact: Marg Ewan 277-6401, Dean's Office Email:None] [Building: Zimmerman Library, 0000] [Room #: 226] [Plate #: 53347/or 103104] [Text: ] [Requested: , Email:] [Fri Nov 13 16:49:49 MST 1998]

Problem id: 11551 Status: RES Catagory: PAR
Occured: Component: PAR
Assi to: Unknown Created by:
Contact: Marg Ewan [277-6401]


DESCRIPTION:
PAR [Contact: Marg Ewan 277-6401, Dean's Office Email:None] [Building: Zimmerman Libary, 0000] [Room #: 226] [Plate #: 53-347-1031] [Text: ] [Requested: , Email:] [Fri Nov 13 17:02:52 MST 1998] RESOLUTION:
duplicate of 11550//////delete

Problem id: 11560 Status: ACT Catagory: PAR
Occured: Component: PAR
Assi to: Unknown Created by:
Contact: Carl [7-1243]


DESCRIPTION:
PAR [Contact: Carl 7-1243, Biology Email:none] [Building: Castetter Hall, 21] [Room #: 200] [Plate #: room 21-1214-1117-1214,room 202 21-1117-1216/1217/1218/1219,rm 203 21-1117-1220/1222/1224/,rm203a 1226/rm 206a 1228/1230.24] [Text: ] [Requ

Problem id: 11564 Status: ACT Catagory: NET
Occured: 11/16/1998 Component: Network
Assi to: unassign Created by:
Contact: Professor Scharnhorst [277-3015]


DESCRIPTION:
Dialup client gscharn@unm.edu freezes up in Pine at night only, when dialed in from home causing him to lose his text. Works fine at all other times of the day. Please cantact him at his work phone number.