This is a report of the problems from the last week.
There are 51 total problems: 32 active and 19 resolved
Problem id: 6910 Status: ACT Catagory: NET
Occured: 11/05/1997 Component: Network
Assi to: Network Created by:
Contact: jean Durke [272-7237]
DESCRIPTION:
claims they are loosing connection at bldg 333 science and tech at ^ the
research park
STATUS:
No status entered.
Problem id: 7385 Status: ACT Catagory: NET
Occured: 12/16/1997 Component: NPR
Assi to: Created by:
Contact: alec mottershead [277-5047]
DESCRIPTION:
alec at bandeler east is having problems intermitten where he is not able
to gain access to e-mail or internet .problem continues to get worse
everyday. IP # 129.24.218.73
STATUS:
No status entered.
Problem id: 7444 Status: ACT Catagory: HW
Occured: 12/22/1997 Component: NPR
Assi to: Unknown Created by:
Contact: venesa [7-4664]
DESCRIPTION:
wall plate 1-103B was ripped from the wall at scholes hall room 101 ^ and
needs to be fixed pr # 485992 for $60.00 was given
STATUS:
No status entered.
Problem id: 7536 Status: ACT Catagory: NET
Occured: 01/06/1998 Component: Network
Assi to: unknwn Created by:
Contact: Ed Sengle [x7-9628]
DESCRIPTION:
Ed Sengle [Development] @ 700 Lomas reports extremely slow response ^ on
network. IE: several seconds to see chars typed.
STATUS:
No status entered.
Problem id: 7570 Status: ACT Catagory: NET
Occured: 01/08/1998 Component: NETW
Assi to: Created by:
Contact: Dr Scuderi (Geography) [x7-4645]
DESCRIPTION:
NPR: Client reports an intermittent problem where people in Bandelier West
occasionally can't connect to network (no such host type messages). It
started to happen around the time Earth Data Analysis moved in. His email
addr is tree@unm.edu.
STATUS:
No status entered.
Problem id: 7617 Status: ACT Catagory: NET
Occured: 01/12/1998 Component: Network
Assi to: Network Created by:
Contact: William Smith [272-7053]
DESCRIPTION:
Client has a sniffer on the net at bldg 339 and claims a high number of
collisions occuring.Please contact him ASAP.
STATUS:
No status entered.
Problem id: 7652 Status: ACT Catagory: NET
Occured: 01/14/1998 Component: Network
Assi to: Network Created by:
Contact: Alex Seazzu [7-8451]
DESCRIPTION:
Anderson Pod reports connections to internet dropping. Alex reports
loosing 5 machines at a time.1/20 slow down on printers
STATUS:
No status entered.
Problem id: 7770 Status: ACT Catagory: NET
Occured: 01/20/1998 Component: NPR
Assi to: Created by:
Contact: Amy Plott [7-6035]
DESCRIPTION:
NPR for Amy Plott Bldg#259 please check to see if the following are made
active...259-205-1485/85, and all between 1389-1392...Thanks.
STATUS:
No status entered.
Problem id: 7772 Status: ACT Catagory: NIR
Occured: 01/20/1998 Component: NIR
Assi to: Unknown Created by:
Contact: Josh Kern [246-6200]
DESCRIPTION:
albuquerque econ devel at 851 university bld suite 203, needs to ^ connect
to unm sever.And also needs to be on their own hub.
STATUS:
No status entered.
Problem id: 7843 Status: ACT Catagory: NIR
Occured: 01/22/1998 Component: nir
Assi to: Created by:
Contact: ryan [7-9221/7-9220]
DESCRIPTION:
resnet/please activate src 88g 101 d for mark martinez,src 88d 103 for
ernest johnson
STATUS:
No status entered.
Problem id: 7873 Status: ACT Catagory: NIR
Occured: 01/23/1998 Component: NIR
Assi to: Created by:
Contact: Mario/Operations/ Paul Chang [7-2588/7-8113]
DESCRIPTION:
NIR: Zimmerman Lib for Ethernet; Rm 343 Plate #'s 53-347-(1195, 1201,
1203, 1204, 1209, 1213); New Conf Rm 53-347-1275. Patch as many as
possible until new electronic installed. Contact: Mario 7-2588.
STATUS:
No status entered.
Problem id: 7941 Status: ACT Catagory: NIR
Occured: 01/29/1998 Component: NIR
Assi to: Created by:
Contact: Farhad [7-7483]
DESCRIPTION:
NIR: Woodward hall #82-218-1129/30, #82-218-1181/82, #82-218-1159/60...as
per Farhad MTS
STATUS:
No status entered.
Problem id: 7962 Status: ACT Catagory: NIR
Occured: 01/30/1998 Component: NIR
Assi to: Created by:
Contact: CARL [277-1243]
DESCRIPTION:
CARL from BIOLOGY DEPT. needs his port activated #21-276-1119-1120 rm:235
STATUS:
No status entered.
Problem id: 7978 Status: COM Catagory: NET
Occured: 02/02/1998 Component: Network
Assi to: unknwn Created by:
Contact: Steven Campbell [x7-1222]
DESCRIPTION:
KNME building network is not working. Ping'ed ip#129.24.48.164 that ^
client gave me for a test and there was no response at all.
RESOLUTION:
Monitored the network at KNME and couldn't find a problem. User said the
slow response cleared quickly and they were able to access the network
with no further problems. please close 2-4-98 MAJ
Problem id: 7979 Status: COM Catagory: NIR
Occured: 02/02/1998 Component: NIR
Assi to: Unknown Created by:
Contact: Resnet staff [x7-9221/9220]
DESCRIPTION:
RESNET NIR: Activate Coronado 228 for Hannah Sims. Activate Coronado ^ 301
for Onawa Cutshall.
RESOLUTION:
Made patches and notified RESNET. TB
Problem id: 7980 Status: COM Catagory: NET
Occured: 02/02/1998 Component: Network
Assi to: unknwn Created by:
Contact: Ed Sengle [x7-9628]
DESCRIPTION:
Client@Development office on 170? Lomas reports their telnet sessions ^ to
mercury shutdown and they can't connect.
RESOLUTION:
Checked the connection and found no problem. The problem cleared after
about 30 minutes. I followed up with Ed and he indicated that the problem
is intermittent and that it goes away on its own. I informed Ed that we
are still looking into the p
Problem id: 7983 Status: COM Catagory: NET
Occured: 02/02/1998 Component: NETW
Assi to: Unknown Created by:
Contact: Ben Mitchell [x7-8542]
DESCRIPTION:
Ben Mitchell@Latin Amer. Inst. cannot connect to network. Check port ^
182B-B11-1303 to see if it is hot.
RESOLUTION:
Checked network connection with portable and found no problem. Informed
the user that they had a software problem with their pc so they said they
will reinstall mirada. please close
Problem id: 7994 Status: COM Catagory: NIR
Occured: 02/02/1998 Component: NIR
Assi to: Unknown Created by:
Contact: Elliott ELLIOTT@panda.phys.unm [x7-4447]
DESCRIPTION:
NIR: Elliott@Physics and Astronomy needs port 207-145-1311 [plug#1] ^ in
room 153 activated.
RESOLUTION:
Activated plate and notified client. KC/JS
Problem id: 7995 Status: COM Catagory: NIR
Occured: 02/02/1998 Component: NIR
Assi to: Unknown Created by:
Contact: Resnet staff [x7-9221/9220]
DESCRIPTION:
RESNET NIR: Activate Coronado 126 for Henry Davis and activate ^ Coronado
26 for Ben Larkin.
RESOLUTION:
Made patches and notified RESNET. TB
Problem id: 7996 Status: ACT Catagory: NIR
Occured: 02/03/1998 Component: NIR
Assi to: Created by:
Contact: Carl (Biology) [x7-1243]
DESCRIPTION:
NIR: Carl@Castetter Hall (Biology) needs port 21-276-1282 (right) in rm
288A activated.
STATUS:
No status entered.
Problem id: 7997 Status: COM Catagory: NET
Occured: 02/03/1998 Component: Network
Assi to: unknwn Created by:
Contact: Susan Padilla [x2-3270]
DESCRIPTION:
LAT is not working between 1651 Univ to UNMH. Contact Susan [pager ^
251-6160] for details.
RESOLUTION:
Called Susan and she said the problem was with two units on her network.
They resolved the problem and are no longer having problems with LAT.
please close MAJ
Problem id: 7998 Status: COM Catagory: NIR
Occured: 02/03/1998 Component: NIR
Assi to: Unknown Created by:
Contact: Linda (Latin Amer. Inst) [x7-2961]
DESCRIPTION:
NIR: Linda@Latin Amer. Inst. [801 Yale] needs port 165-B11-1228 ^
activated.
RESOLUTION:
Pacth made, documentation updated, user notified. please close ^
Problem id: 8001 Status: ACT Catagory: NIR
Occured: 02/03/1998 Component: NIR
Assi to: Created by:
Contact: Huifang Xu [x7-7536]
DESCRIPTION:
NIR: Huifang Xu@Northrop Hall rm B23 would like both ports on plate
24-B17-1337/38 activated.
STATUS:
No status entered.
Problem id: 8005 Status: ACT Catagory: NIR
Occured: 02/03/1998 Component: netw
Assi to: Created by:
Contact: Resnet [7-9221]
DESCRIPTION:
NIR: Please Activate plate in Coronado Hall rm146 for Luke Forslund
STATUS:
This status is blank.
Problem id: 8009 Status: ACT Catagory: NIR
Occured: 02/04/1998 Component: nir
Assi to: Created by:
Contact: Shirly Fisher [272-7500]
DESCRIPTION:
deactivate port 1138 at ATI ,bld. 334 room 7
STATUS:
No status entered.
Problem id: 8010 Status: COM Catagory: NIR
Occured: 02/04/1998 Component: nir
Assi to: Unknown Created by:
Contact: Larry Gordan [7-7761]
DESCRIPTION:
activate port 57 2050 1157/58 at Social Sciences Building 2nd floor,room
2066
RESOLUTION:
This is a duplicate of NIR 7861, which was changed to NET. TB
Problem id: 8011 Status: ACT Catagory: NIR
Occured: 02/04/1998 Component: nir
Assi to: Created by:
Contact: Rose Mary [7-5029]
DESCRIPTION:
activate port 56-1090-1193/94 at Mesa Vista Hall room 1153
STATUS:
No status entered.
Problem id: 8013 Status: COM Catagory: NET
Occured: 02/04/1998 Component: Network
Assi to: Unknown Created by:
Contact: Si (Cellular Chem) [x7-2060]
DESCRIPTION:
Si@Cellular Chem needs the port 22771180 reset for the terminal in rm ^
B50
RESOLUTION:
Successfully reset his terminal server port and informed user. please
close 2-4-98 MAJ
Problem id: 8014 Status: ACT Catagory: NIR
Occured: 02/04/1998 Component: NIR
Assi to: Created by:
Contact: Drex (DSIG) [x7-8044]
DESCRIPTION:
NIR: Activate fourth 10-BaseT port on plate 153-103-1713/16 in SW corner
of commctr.
STATUS:
No status entered.
Problem id: 8019 Status: COM Catagory: NIR
Occured: Component: NIR
Assi to: Unknown Created by:
Contact: seph [555]
DESCRIPTION:
NIR [Contact: seph 555 Email:seph] [Building Name: cirt] [Building #: ^
Unknown] [Room #: b66] [Plate #: non] [Text: sorry, still testing.] ^
[Submitted: seph 555]
RESOLUTION:
seems fine
Problem id: 8020 Status: COM Catagory: NIR
Occured: Component: NIR
Assi to: Unknown Created by:
Contact: seph [555]
DESCRIPTION:
[Contact: seph 555 Email:seph] [Building: cirt, ] [Room #: b66] ^ [Plate
#: non] [Text: sorry, still testing 3] [Requested: seph 555, ^ cirt] [Wed
Feb 4 14:59:24 MST 1998]
RESOLUTION:
seems fine
Problem id: 8021 Status: COM Catagory: NIR
Occured: Component: NIR
Assi to: Unknown Created by:
Contact: seph [555]
DESCRIPTION:
NIR [Contact: seph 555 Email:seph] [Building: cirt, ] [Room #: b66] ^
[Plate #: non] [Text: sorry, still testing 4] [Requested: seph 555, ^
cirt] [Wed Feb 4 15:01:59 MST 1998]
RESOLUTION:
seems fine
Problem id: 8022 Status: COM Catagory: NET
Occured: 02/04/1998 Component: Network
Assi to: unknwn Created by:
Contact: Mike P (IRC) [x7-8135]
DESCRIPTION:
PPP dialup modem bank is not rolling over to next set. Also Mike ^ reports
IRC dialup# 924-0350 is not answering.
RESOLUTION:
Was not able to duplicate problem. Will continue to monitor.
Problem id: 8024 Status: COM Catagory: NET
Occured: 02/04/1998 Component: net
Assi to: Unknown Created by:
Contact: opers [7-8113]
DESCRIPTION:
mizar,mercury, and lyra down problem with network
RESOLUTION:
MMAC-3 was replaced in rm107.
Problem id: 8025 Status: ACT Catagory: NET
Occured: 02/04/1998 Component: net
Assi to: Created by:
Contact: Carol [7-3716]
DESCRIPTION:
Womans Center having problems with the computers hanging up for about the
last week
STATUS:
No status entered.
Problem id: 8030 Status: ACT Catagory: NIR
Occured: 02/05/1998 Component: NIR
Assi to: Created by:
Contact: Robert (Native Am Studies) [x7-3270]
DESCRIPTION:
NIR: Robert@Native Am Studies needs a port activated in Hokona 324 for a
Mac that being moved from rm 354.
STATUS:
No status entered.
Problem id: 8031 Status: ACT Catagory: NIR
Occured: 02/05/1998 Component: NIR
Assi to: Created by:
Contact: CARL [277-1243]
DESCRIPTION:
NIR-CARL @ BIOLOGY RM:278 Needs 2ND port Activated #1256
STATUS:
No status entered.
Problem id: 8032 Status: ACT Catagory: NIR
Occured: 02/05/1998 Component: NIR
Assi to: Created by:
Contact: ROBERT MURPHY [277-4156]
DESCRIPTION:
NIR-Robert Murphy @ Navel Science BLDG RM:116 Needs his port activiated
#151-009a-15-16-17-18 ... TRANSFERED FROM HELP DESK....
STATUS:
No status entered.
Problem id: 8033 Status: ACT Catagory: NIR
Occured: 02/05/1998 Component: NIR
Assi to: Created by:
Contact: Chris [7-5109]
DESCRIPTION:
activate plate 22-77-1185/86 in building 22 room 146
STATUS:
No status entered.
Problem id: 8036 Status: COM Catagory: NET
Occured: 02/05/1998 Component: Network
Assi to: Network Created by:
Contact: Gregg Mackiegan [2-7080]
DESCRIPTION:
Network down @ 801 University blvd....Bldg #332...unable to see network
community and unable to telnet...
RESOLUTION:
client was unaware that a stand alone was taking place at the time client
informed by cromm group
Problem id: 8041 Status: ACT Catagory: NIR
Occured: 02/06/1998 Component: nir
Assi to: Created by:
Contact: mario [7-2588]
DESCRIPTION:
at Zimmerman Library activate plates 53-b76b-2577
rmb75a,53-b76b-1231,53-b76b-1300,53-b76b-1317 rm
152,53-b76b-2349,53-b76b-2350,53-b76b-2551,53-b76b-2552,53-b76b-2593,53-b76b-2594
rm101,53-b76b-2457,2458,2384 rm b53,deativate 53-b76b-2577 rm b75a
STATUS:
No status entered.
Problem id: 8042 Status: ACT Catagory: NIR
Occured: 02/06/1998 Component: nir
Assi to: Created by:
Contact: ryan [7-9221/9220]
DESCRIPTION:
resnet activate cor 256 for April O Malley
STATUS:
No status entered.
Problem id: 8043 Status: RES Catagory: NET
Occured: 02/06/1998 Component: Network
Assi to: Unknown Created by:
Contact: Bill Smith [272-7053]
DESCRIPTION:
Bill Smith from Mrc at 801 University N.E. called to report that port ^
339-1-2-25-09 was not activated after the lan upgrade.
STATUS:
RES: Creamer repatched this connection and brought this plate back on
line. User was notified, please close 2-9-98 MAJ
RESOLUTION:
Creamer repatched this connection and brought this plate back on line.
User was notified, please close 2-9-98 MAJ
Problem id: 8044 Status: ACT Catagory: NIR
Occured: 02/06/1998 Component: Netw
Assi to: Created by:
Contact: Resnet [7-9221]
DESCRIPTION:
Please Activate port in SRC 90a rm 102b for Kathleen Stewart. Port was
checked with laptop and was not active. Please activate asap.
STATUS:
No status entered.
Problem id: 8047 Status: ACT Catagory: NIR
Occured: 02/06/1998 Component: RESNET
Assi to: Created by:
Contact: John Paul Goodman [7-9221, 7-9220]
DESCRIPTION:
RESNET NIR: For Kathleen Stewart SRC 90A 102B....Mr Goodman checked port
with a laptop and it was not active.He indicated this one should be
somewhat urgent.
STATUS:
No status entered.
Problem id: 8051 Status: ACT Catagory: NIR
Occured: 02/06/1998 Component: nir
Assi to: Created by:
Contact: ryan [7-9221/9220]
DESCRIPTION:
resnet /activate cor 221 for susan buggell
STATUS:
No status entered.
Problem id: 8067 Status: ACT Catagory: NIR
Occured: 02/09/1998 Component: NIR
Assi to: Created by:
Contact: Robert (Native Amer Studies) [x7-3270]
DESCRIPTION:
NIR: Robert@Native Amer Studies in Mesa Vista 3093 needs port 56-3071-1131
activated.
Problem id: 8068 Status: RES Catagory: NET
Occured: 02/09/1998 Component: Network
Assi to: Created by:
Contact: Rick (Parking Services) [x7-1917]
DESCRIPTION:
NPR: Rick@Parking Services needs both ports on plate 125-1-1104/05 in rm
105 checked. They were both working when he was last in on Thurs.
STATUS:
No status entered.
RESOLUTION:
Client called back to save that the problem was with the PCs and a vendor
fixed it on their end.
Problem id: 8070 Status: RES Catagory: NET
Occured: 02/09/1998 Component: Network
Assi to: Network Created by:
Contact: Dave Waldrin [768-0148]
DESCRIPTION:
Dave Waldrin cannot connect outside UNM. He can connect any place on ^
Campus but not outside.
STATUS:
RES: Susan Padilla shut down Dave's departments internet access (class
C)to investigate a problem that they have been having with people hacking
the rte 66/ANS connection. please close 1-9-98 MAJ
RESOLUTION:
Susan Padilla shut down Dave's departments internet access [class C]to
investigate a problem that they have been having with people hacking the
rte 66/ANS connection. please close 1-9-98 MAJ
Problem id: 8071 Status: ACT Catagory: NET
Occured: 02/09/1998 Component: Network
Assi to: Created by:
Contact: Lisa (ACES chapter) [x7-1402]
DESCRIPTION:
NPR: Lisa in Engr. Annex rm 101D (ACES chapter) reports they cannot
connect to the network. They are using the right port on plate
107-113-A-1106/1206.
STATUS:
No status entered.
Problem id: 8072 Status: ACT Catagory: NIR
Occured: 02/09/1998 Component: NIR
Assi to: Created by:
Contact: Jim Connolly (Earth&Planetary) [x7-3817]
DESCRIPTION:
NIR: Jim Connolly@Northrop Hall needs port 24-220B-1237 activated in rm
220A.