This is a report of the problems from the last week.

There are 37 total problems: 23 active and 14 resolved

Problem id: 6910 Status: ACT Catagory: NET
Occured: 11/05/1997 Component: Network
Assi to: Network Created by:
Contact: jean Durke [272-7237]


DESCRIPTION:
claims they are loosing connection at bldg 333 science and tech at ^ the research park STATUS:
No status entered.

Problem id: 7385 Status: ACT Catagory: NET
Occured: 12/16/1997 Component: NPR
Assi to: Created by:
Contact: alec mottershead [277-5047]


DESCRIPTION:
alec at bandeler east is having problems intermitten where he is not able to gain access to e-mail or internet .problem continues to get worse everyday. IP # 129.24.218.73 STATUS:
No status entered.

Problem id: 7444 Status: ACT Catagory: HW
Occured: 12/22/1997 Component: NPR
Assi to: Unknown Created by:
Contact: venesa [7-4664]


DESCRIPTION:
wall plate 1-103B was ripped from the wall at scholes hall room 101 ^ and needs to be fixed pr # 485992 for $60.00 was given STATUS:
No status entered.

Problem id: 7536 Status: ACT Catagory: NET
Occured: 01/06/1998 Component: Network
Assi to: unknwn Created by:
Contact: Ed Sengle [x7-9628]


DESCRIPTION:
Ed Sengle [Development] @ 700 Lomas reports extremely slow response ^ on network. IE: several seconds to see chars typed. STATUS:
No status entered.

Problem id: 7570 Status: ACT Catagory: NET
Occured: 01/08/1998 Component: NETW
Assi to: Created by:
Contact: Dr Scuderi (Geography) [x7-4645]


DESCRIPTION:
NPR: Client reports an intermittent problem where people in Bandelier West occasionally can't connect to network (no such host type messages). It started to happen around the time Earth Data Analysis moved in. His email addr is tree@unm.edu. STATUS:
No status entered.

Problem id: 7617 Status: ACT Catagory: NET
Occured: 01/12/1998 Component: Network
Assi to: Network Created by:
Contact: William Smith [272-7053]


DESCRIPTION:
Client has a sniffer on the net at bldg 339 and claims a high number of collisions occuring.Please contact him ASAP. STATUS:
No status entered.

Problem id: 7652 Status: ACT Catagory: NET
Occured: 01/14/1998 Component: Network
Assi to: Network Created by:
Contact: Alex Seazzu [7-8451]


DESCRIPTION:
Anderson Pod reports connections to internet dropping. Alex reports loosing 5 machines at a time.1/20 slow down on printers STATUS:
No status entered.

Problem id: 7770 Status: ACT Catagory: NET
Occured: 01/20/1998 Component: NPR
Assi to: Created by:
Contact: Amy Plott [7-6035]


DESCRIPTION:
NPR for Amy Plott Bldg#259 please check to see if the following are made active...259-205-1485/85, and all between 1389-1392...Thanks. STATUS:
No status entered.

Problem id: 8009 Status: ACT Catagory: NIR
Occured: 02/04/1998 Component: nir
Assi to: Created by:
Contact: Shirly Fisher [272-7500]


DESCRIPTION:
deactivate port 1138 at ATI ,bld. 334 room 7 STATUS:
No status entered.

Problem id: 8025 Status: ACT Catagory: NET
Occured: 02/04/1998 Component: net
Assi to: Created by:
Contact: Carol [7-3716]


DESCRIPTION:
Womans Center having problems with the computers hanging up for about the last week STATUS:
No status entered.

Problem id: 8041 Status: ACT Catagory: NIR
Occured: 02/06/1998 Component: nir
Assi to: Created by:
Contact: mario [7-2588]


DESCRIPTION:
at Zimmerman Library activate plates 53-b76b-2577 rmb75a,53-b76b-1231,53-b76b-1300,53-b76b-1317 rm 152,53-b76b-2349,53-b76b-2350,53-b76b-2551,53-b76b-2552,53-b76b-2593,53-b76b-2594 rm101,53-b76b-2457,2458,2384 rm b53,deativate 53-b76b-2577 rm b75a STATUS:
No status entered.

Problem id: 8044 Status: ACT Catagory: NIR
Occured: 02/06/1998 Component: Netw
Assi to: Created by:
Contact: Resnet [7-9221]


DESCRIPTION:
Please Activate port in SRC 90a rm 102b for Kathleen Stewart. Port was checked with laptop and was not active. Please activate asap. STATUS:
No status entered.

Problem id: 8067 Status: COM Catagory: NIR
Occured: 02/09/1998 Component: NIR
Assi to: Unknown Created by:
Contact: Robert (Native Amer Studies) [x7-3270]


DESCRIPTION:
NIR: Robert@Native Amer Studies in Mesa Vista 3093 needs port ^ 56-3071-1131 activated. STATUS:
RES: Made patch and notified client. KC/JS RESOLUTION:
Made patch and notified client. KC/JS

Problem id: 8068 Status: COM Catagory: NET
Occured: 02/09/1998 Component: Network
Assi to: Created by:
Contact: Rick (Parking Services) [x7-1917]


DESCRIPTION:
NPR: Rick@Parking Services needs both ports on plate 125-1-1104/05 in rm 105 checked. They were both working when he was last in on Thurs. STATUS:
No status entered. RESOLUTION:
Client called back to save that the problem was with the PCs and a vendor fixed it on their end.

Problem id: 8070 Status: COM Catagory: NET
Occured: 02/09/1998 Component: Network
Assi to: Network Created by:
Contact: Dave Waldrin [768-0148]


DESCRIPTION:
Dave Waldrin cannot connect outside UNM. He can connect any place on ^ Campus but not outside. STATUS:
RES: Susan Padilla shut down Dave's departments internet access (class C)to investigate a problem that they have been having with people hacking the rte 66/ANS connection. please close 1-9-98 MAJ RESOLUTION:
Susan Padilla shut down Dave's departments internet access [class C]to investigate a problem that they have been having with people hacking the rte 66/ANS connection. please close 1-9-98 MAJ

Problem id: 8071 Status: COM Catagory: NET
Occured: 02/09/1998 Component: Network
Assi to: Unknown Created by:
Contact: Lisa (ACES chapter) [x7-1402]


DESCRIPTION:
NPR: Lisa in Engr. Annex rm 101D [ACES chapter] reports they cannot ^ connect to the network. They are using the right port on plate ^ 107-113-A-1106/1206. STATUS:
RES: Found a bent pin on the faceplate so I repaired and successfully connected to the network. Informed user. please close 2-10-98 MAJ RESOLUTION:
Found a bent pin on the faceplate so I repaired and successfully connected to the network. Informed user. please close 2-10-98 MAJ

Problem id: 8072 Status: COM Catagory: NIR
Occured: 02/09/1998 Component: NIR
Assi to: Unknown Created by:
Contact: Jim Connolly (Earth&Planetary) [x7-3817]


DESCRIPTION:
NIR: Jim Connolly@Northrop Hall needs port 24-220B-1237 activated in ^ rm 220A. STATUS:
RES: Made patch and notified client. KC/DL RESOLUTION:
Made patch and notified client. KC/DL

Problem id: 8094 Status: ACT Catagory: NET
Occured: 02/10/1998 Component: Network
Assi to: unknwn Created by:
Contact: rich [7-8113]


DESCRIPTION:
ppp line 9800 not working,when dailing in rings but will not make the connection STATUS:
No status entered.

Problem id: 8095 Status: ACT Catagory: NET
Occured: 02/10/1998 Component: npr
Assi to: Unknown Created by:
Contact: Barbra [7-8147]


DESCRIPTION:
port 004-1-1109/10 room 111 bld 4 at Carlisle Gym should be active, ^ but is not working per Barbra STATUS:
I found a bent pin on the faceplate and was able to straighten it and successfully made a connection with my portable pc. I was unsuccessfull when I tryed to make a connection with the users Mac. The user needs to get a 10BaseT office cable and I would suggest having the 10BaseT connector in the faceplate replaced.

Problem id: 8099 Status: COM Catagory: NIR
Occured: 02/10/1998 Component: nir
Assi to: Unknown Created by:
Contact: Pattie [7-2531]


DESCRIPTION:
activate ports 60-24s-1430/1431/1500/1501 at Sub Ballroom on east side STATUS:
RES: All ports already active, notified client. TB RESOLUTION:
All ports already active, notified client. TB

Problem id: 8100 Status: COM Catagory: NIR
Occured: 02/10/1998 Component: nir
Assi to: Unknown Created by:
Contact: Ryan [7-9220/9221]


DESCRIPTION:
resnet/activate cor 149 for Ben schukar,cor 137 for Matthew Corburn STATUS:
RES: Completed patches and notified RESNET. KC/JS RESOLUTION:
Completed patches and notified RESNET. KC/JS

Problem id: 8102 Status: COM Catagory: NIR
Occured: 02/10/1998 Component: nir
Assi to: Unknown Created by:
Contact: Tony Garcia [7-8107]


DESCRIPTION:
activate port 153-107-1003-05 at CIRT room 107 dispatch area STATUS:
RES: Requirements changed, Tony said to cancel request. TB RESOLUTION:
Requirements changed, Tony said to cancel request. TB

Problem id: 8104 Status: COM Catagory: NIR
Occured: 02/10/1998 Component: NIR
Assi to: Unknown Created by:
Contact: Joe Torrezq [none given]


DESCRIPTION:
NIR: Eng. Annex... Please activate the second port in rm 101D ^ [#1206], both ports in rm 110 [#1109 and 1209], and both in rm 213 ^ [#1126 and 1226] needs to be done 2/11 as per Renee STATUS:
RES: Plates activated and checked out by Kelly Cable, client notified. KC/DL RESOLUTION:
Plates activated and checked out by Kelly Cable, client notified. ^ KC/DL

Problem id: 8111 Status: COM Catagory: NIR
Occured: 02/11/1998 Component: nir
Assi to: Unknown Created by:
Contact: Joe Torrez []


DESCRIPTION:
at Engineering Annex ,Please activate the second port in room ^ 101d[#1206],both ports in rm 110[#1109 and 1209],both ports in rm 213 ^ [#1126 and 1226], this needs to be done on 02/11 per rboyd STATUS:
RES: Duplicate of 8104; closing. TB RESOLUTION:
Duplicate of 8104; closing. TB

Problem id: 8114 Status: ACT Catagory: NET
Occured: 02/11/1998 Component: Network
Assi to: Created by:
Contact: David Civetti [x7-1176]


DESCRIPTION:
David@Cont. Ed needs the following ports in bldg 259 checked: 1331,1332,1339,1340,1437-1440,1479,1480. STATUS:
No status entered.

Problem id: 8115 Status: COM Catagory: NIR
Occured: 02/11/1998 Component: NIR
Assi to: Unknown Created by:
Contact: Kriss Stanley (Chemistry) [x7-5109]


DESCRIPTION:
NIR: Kriss Stanley@Chem needs a port 22-77-1186 activated in rm 146 ^ ASAP. This is urgent as original request was left on renee's ^ voicemail last week. STATUS:
RES: Duplicate of NIR 8033; closing. TB RESOLUTION:
Duplicate of NIR 8033; closing. TB

Problem id: 8117 Status: ACT Catagory: NIR
Occured: 02/11/1998 Component: NIR
Assi to: Created by:
Contact: Karl Malivuk (Biology) [x7-1243]


DESCRIPTION:
NIR: Karl@Castetter Hall (Biology) needs a port 21-276-1122 activated in rm 233. STATUS:
No status entered.

Problem id: 8118 Status: COM Catagory: NIR
Occured: 02/11/1998 Component: nir
Assi to: Unknown Created by:
Contact: Rose Mary [7-5020]


DESCRIPTION:
activate plate 56-1090-1193/94 in room 1153 at mesa vista .p/r 387628 STATUS:
RES: Duplicate of NIR 8011; closing. TB RESOLUTION:
Duplicate of NIR 8011; closing. TB

Problem id: 8124 Status: COM Catagory: NET
Occured: 02/12/1998 Component: Network
Assi to: Unknown Created by:
Contact: Mimi (Anthropology) [x7-1534]


DESCRIPTION:
Mimi@Anthropology cannot connect to the network. The port 11-137-1177 ^ is in rm 246. She had the same type of problem a few weeks ago and it ^ was working after it was looked at earlier. Ask staff to let you in ^ if she is not there. STATUS:
RES: I found that the second jack in the plate was not patched in at the wiring center but it was marked on the IBN. I made the patch and successfully checked both ports on the faceplate 1177/78. User notified, please close 2-13-98 RESOLUTION:
I found that the second jack in the plate was not patched in at the wiring center but it was marked on the IBN. I made the patch and successfully checked both ports on the faceplate 1177/78. User notified, please close 2-13-98

Problem id: 8126 Status: ACT Catagory: NIR
Occured: 02/12/1998 Component: NIR
Assi to: Unknown Created by:
Contact: Karen Ann Smith (Chemistry) [x7-4031]


DESCRIPTION:
Karen S.@Chemistry needs a wall plate 22-77-1207/08 in rm B071 moved ^ from the east wall to the west wall. The lines leading to plate enter ^ room from west wall anyway. This was called in by Ron Adams on behalf ^ of Karen. STATUS:
Pending a Pr from the client. RB 1/12

Problem id: 8127 Status: ACT Catagory: NIR
Occured: 02/12/1998 Component: NIR
Assi to: Created by:
Contact: David Civetti (Cont. Ed) [x7-1176]


DESCRIPTION:
NIR: David@Cont. Ed needs port 259-201A-1278 in rm 102-1 and port 259-201A-1405 in rm 209-1 activated. STATUS:
No status entered.

Problem id: 8128 Status: ACT Catagory: NET
Occured: 02/12/1998 Component: dail-ups
Assi to: Created by:
Contact: helpdesk [7-4848]


DESCRIPTION:
per Help desk,they are getting calls from users saying they cannot connect on 9800 STATUS:
No status entered.

Problem id: 8129 Status: COM Catagory: NET
Occured: 02/12/1998 Component: netw
Assi to: ldf Created by:
Contact: Tom [7-5598]


DESCRIPTION:
At SSB port 85-b72-1275/80 stopped working a few days ago. Service in ^ the AM is ok STATUS:
RES: I found that the last jack (1280) in this plate was attached to our probe so I disconnected the probe and patched the plate back in. Left a message with Paul T and another lady as the contact that called in the problem was not in. please close 2-13-98 MAJ RESOLUTION:
I found that the last jack [1280] in this plate was attached to our probe so I disconnected the probe and patched the plate back in. Left a message with Paul T and another lady as the contact that called in the problem was not in. please close 2

Problem id: 8133 Status: ACT Catagory: NIR
Occured: 02/13/1998 Component: NIR
Assi to: Created by:
Contact: MARILYN [277-9320]


DESCRIPTION:
NIR-Marilyn from payroll called and needs three ports activated. two are in room 104 @room 101. I asked what the port numbers were Marilyn did not know... STATUS:
No status entered.

Problem id: 8142 Status: ACT Catagory: NIR
Occured: 02/13/1998 Component: NIR
Assi to: Created by:
Contact: Rob Garcia [7-4620]


DESCRIPTION:
NIR: activate 339-1-2-22-47/48 and 339-1-2-22-45/46 in suite 207 at 801 University. User contact is Rob Garcia @ real estate office...7-4620.JAM STATUS:
No status entered.

Problem id: 8164 Status: ACT Catagory: NET
Occured: 02/16/1998 Component: Network
Assi to: unknwn Created by:
Contact: Jim Parker [x74562]


DESCRIPTION:
Client reports that 3rd floor of Scholes is seeing different speeds when transmitting files off their floor. Putting files onto a off-floor host is much slower then getting files from an off-floor host.

Problem id: 8165 Status: ACT Catagory: NET
Occured: 02/16/1998 Component: Network
Assi to: unknwn Created by:
Contact: Susan Padilla [251-6165]


DESCRIPTION:
Susan Padilla needs to contact Kelly L. or Comm. Grp member about New Cancer Ctr. bldg.