This is a report of the problems from the last week.

There are 18 total problems: 11 active and 7 resolved

Problem id: 6910 Status: ACT Catagory: NET
Occured: 11/05/1997 Component: Network
Assi to: Network Created by:
Contact: jean Durke [272-7237]


DESCRIPTION:
claims they are loosing connection at bldg 333 science and tech at ^ the research park STATUS:
Contacted Jean who was just getting ready to leave and arranged to get together with her on thur 11/6. Still waiting for a sniffer probe to become available, hopefully we will be able to recover one sometime next week. JL.

Problem id: 8164 Status: ACT Catagory: NET
Occured: 02/16/1998 Component: Network
Assi to: unknwn Created by:
Contact: Jim Parker [x74562]


DESCRIPTION:
Client reports that 3rd floor of Scholes is seeing different speeds ^ when transmitting files off their floor. Putting files onto a ^ off-floor host is much slower then getting files from an off-floor ^ host. STATUS:
I'm currently working with the client, (Tom Field) to see if our upgrade of the network switch supporting this building , (4/30/98 S/A) has made a difference. 5/1/98 Cliff/COMMGRP

Problem id: 8268 Status: ACT Catagory: NET
Occured: 02/26/1998 Component: Network
Assi to: Unknown Created by:
Contact: Barbara Rigg -Healy [7-8147]


DESCRIPTION:
Barbara Rigg Healy called to report possible network problems.. In ^ the school of arch. The mac file server became unacessable and had to ^ be rebooted. STATUS:
No status entered.

Problem id: 8701 Status: ACT Catagory: NET
Occured: 04/08/1998 Component: Network
Assi to: Created by:
Contact: Hope McVeety [298-8503]


DESCRIPTION:
Client keeps getting disconnected after a few mins when dialing into 9800 & 9990 dialup lines w/Mac recently. Also has trouble getting connection started. She doesn't have problems w/QIQO line. Ted Cloak also reported "no connection" problem. STATUS:
No status entered.

Problem id: 8706 Status: ACT Catagory: NET
Occured: 04/08/1998 Component: Network
Assi to: Network Created by:
Contact: Drex [7-8044]


DESCRIPTION:
getting 30% to 40% packet loss when trying to get outside of UNM on ^ AIX STATUS:
No status entered.

Problem id: 8779 Status: ACT Catagory: NET
Occured: 04/13/1998 Component: Network
Assi to: Unknown Created by:
Contact: Kevin Cahill [7-5413]


DESCRIPTION:
Kevin Cahill @ physics and astronomy reports excessively slow ^ response from off campus locations on the internet...he is very ^ disturbed about this slow response time and stated "This is very ^ unexceptable!!"...The time of said occurance was 16:40 STATUS:
Left message Monday, 4/13/98 to have client call and let me know what specific sites he is having a problem with. Thus far I haven't received a return call. Cliff/COMMGRP

Problem id: 8815 Status: ACT Catagory: NET
Occured: 04/15/1998 Component: NPR
Assi to: Unknown Created by:
Contact: Katherine [7-6405]


DESCRIPTION:
Onate Hall 156-233-1511 rm 222 per Katherine: network connection intermittently working. STATUS:
No status entered.

Problem id: 8838 Status: ACT Catagory: NET
Occured: 04/16/1998 Component: Network
Assi to: Unknown Created by:
Contact: Denise Tapia (deniset@knme1) [7-2121]


DESCRIPTION:
Denise@KNME wanted to find out if there is a reason for some of their ^ workstations to all lose connections at the same time occasionally ^ for the past month. You can mail findings to deniset@knme1.unm.edu . STATUS:
After initial investigation by Cliff, problem revolves around their novell server. JoAnn from IRC has been contacted for further analysis.

Problem id: 8944 Status: ACT Catagory: NIR
Occured: 04/24/1998 Component: nir
Assi to: Unknown Created by:
Contact: Gong [272-7142]


DESCRIPTION:
activate plate at AML 1001 University Bld. room 252,no number on plate STATUS:
Problem was passed to Stephen Spence as a desktop problem.

Problem id: 8962 Status: COM Catagory: PAR
Occured: 04/24/1998 Component: PAR
Assi to: Unknown Created by:
Contact: Bill Smith []


DESCRIPTION:
Bill Smith [via voicemail forwarded by Renee] wants port ^ 339-1-2-25-42 activated because other port [41] on plate acts flakey. RESOLUTION:
Deactivated port 41 and activated port 42, contact notified. Close. ^ KC/DAL 4-28-98

Problem id: 8970 Status: COM Catagory: NIR
Occured: 04/27/1998 Component: netw
Assi to: Unknown Created by:
Contact: Carl [7-1243]


DESCRIPTION:
NIR Activate plate 21-117-1155/56 in castetter hall rm b-5 for Carl RESOLUTION:
Requested port activated, contact notified. Close. KC/DAL 4-28-98

Problem id: 8978 Status: COM Catagory: NIR
Occured: 04/28/1998 Component: NIR
Assi to: Unknown Created by:
Contact: Joe [7-4124]


DESCRIPTION:
NIR for Joe @ 1128 University NE rm100 plate ^ 262-122-1120/25....please contact him and inform him of status. RESOLUTION:
Port was active. Closed. RB

Problem id: 8984 Status: COM Catagory: NIR
Occured: 04/28/1998 Component: NIR
Assi to: Unknown Created by:
Contact: Eric Nudell [7-5860]


DESCRIPTION:
NIR for Eric Nudell at Zimmerman Library...one port was mistakenly ^ disconnected as per Prob ID 8936.....please re-connect ^ B53-B76B-1110... RESOLUTION:
Problem fixed. Close. KC/DAL 4-28-98

Problem id: 8992 Status: COM Catagory: NIR
Occured: 04/28/1998 Component: nir
Assi to: Unknown Created by:
Contact: Eric Nudell [7-5860]


DESCRIPTION:
need to disconnect due to construction at Zimmerman b53-b76b-2137 ^ thur 2142, befor May 4th RESOLUTION:
Disconnection done per request. Close. KC/DAL 4-28-98

Problem id: 8998 Status: COM Catagory: NIR
Occured: 04/29/1998 Component: NIR
Assi to: Unknown Created by:
Contact: Candice [2-8326]


DESCRIPTION:
NIR: Cancer Research Ctr bldg # 227...rm 208...They have no wall ^ plate, but have one cable hanging from ceiling. They need that one ^ activated and need an additional line for a printer. RESOLUTION:
Command center has been asked to contact the contact and notify them ^ to contact MIS at UNMH for their activation. Close. KC/DAL

Problem id: 9019 Status: ACT Catagory: NIR
Occured: 04/30/1998 Component: NIR
Assi to: Created by:
Contact: Rick Olcott [7-1122]


DESCRIPTION:
NIR: Bldg #204 rm 120....The following should have already been activated, however they weren't. 204-212-20,204-212-15, 204-212-8...They need them by Monday.. STATUS:
No status entered.

Problem id: 9020 Status: ACT Catagory: NIR
Occured: 04/30/1998 Component: NIR
Assi to: Created by:
Contact: Steve Allison [7-4799]


DESCRIPTION:
NIR: for Steve Allison @ La Posada...please activate both ports on 77-121-1531/32.... STATUS:
No status entered.

Problem id: 9024 Status: RES Catagory: NET
Occured: 05/01/1998 Component: net
Assi to: Unknown Created by:
Contact: Mike Prine [7-8135]


DESCRIPTION:
Mikw Prine called to report that term server two was not responding ^ it would Pick up but then nothing I ping term server two's ip and got ^ no response. Comm group was informed RESOLUTION:
Terminal server was not responding. Reset unit to retore operation. ^ Closed. JL.