This is a report of the problems from the last week.
There are 28 total problems: 24 active and 4 resolved
Problem id: 6910 Status: ACT Catagory: NET
Occured: 11/05/1997 Component: Network
Assi to: Network Created by:
Contact: jean Durke [272-7237]
DESCRIPTION:
claims they are loosing connection at bldg 333 science and tech at ^ the
research park
STATUS:
Contacted Jean who was just getting ready to leave and arranged to get
together with her on thur 11/6. Still waiting for a sniffer probe to
become available, hopefully we will be able to recover one sometime next
week. JL.
Problem id: 8268 Status: ACT Catagory: NET
Occured: 02/26/1998 Component: Network
Assi to: Unknown Created by:
Contact: Barbara Rigg -Healy [7-8147]
DESCRIPTION:
Barbara Rigg Healy called to report possible network problems.. In ^ the
school of arch. The mac file server became unacessable and had to ^ be
rebooted.
STATUS:
No status entered.
Problem id: 9123 Status: ACT Catagory: NET
Occured: 05/12/1998 Component: Network
Assi to: Network Created by:
Contact: Steve Allison [7-4799]
DESCRIPTION:
Reports slow response between printing plant and Hokona, where the ^
server is located
STATUS:
I spoke with Robert E. Sanchez, (Plant Superintendent) and his computer
staff on 6/2/98 and they noted the network response time was fine. I would
like to get with Steve Allison, (on vacation this week), before I close
this out to make sure there isn't another problem. Cliff/COMMGRP 6/9/98
Steve Allison called me back to report the response time is pretty good at
this point in time. He was going to make some further checks and let me
know where we finally stand on this problem. Cliff/COMMGRP 6/11/98 Steve
Allison called back to note his clients at Printing Services can submit
data, (printing estimates) between 7:30 a.m. and 9:30 a.m. and it takes
about 15 seconds to complete. He then noted this same transaction takes
about 4 to 5 minutes during the afternoon, (between 1:30p.m. and 5:30
p.m.). Steve stated he would continue to look into this issue however, he
wanted to pass this information on to us too. Cliff/COMMGRP
Problem id: 9351 Status: ACT Catagory: NET
Occured: Component: net
Assi to: Unknown Created by:
Contact: Jim Connolly [7-3817]
DESCRIPTION:
net [Contact: Jim Connolly 7-3817, Natural Science Email:None] ^
[Building: Northrup hall, 24] [Room #: 126] [Plate #: 24-b17-1137] ^
[Text: This port was supposed to be active but does not work.] ^
[Requested: , Email:] [Mon Jun 1 15:49:18 MDT 1
STATUS:
There is an infrastructure wiring problem between the faceplate and the
patch panel. I'm currently placing a work order with Kelly Cable to
address this problem. 6/11/98 Cliff/COMMGRP Scanned infrastructure wiring
including patch cords, passed with flying colors. Was unable to get a link
light with hub. KC/DAL 6/12/98
Problem id: 9388 Status: ACT Catagory: NET
Occured: 06/03/1998 Component: Network
Assi to: Network Created by:
Contact: Denise [277-5366]
DESCRIPTION:
Network had her change Net interface card...she did this and still ^
having problems...she wishes to speak with tech on call.please call ^
her.Network at KNME is down
STATUS:
I visited the client regarding this problem on 6/4/98. This problem is
currently problematic in 10 rooms of the complex. Additional information
given by their server further indicates a possible bad NIC card or wiring
problem on the local segment. I'm still in process of isolating problem.
6/5/98 Cliff/COMMGRP Attempting to schedule time for COMMGRP to verifiy
thin wire infrastucture run to clients server. This particular circuit is
showing an extreme amount of errors on the hub's diagnostics log.
Cliff/COMMGRP. 6/8/98
Problem id: 9648 Status: ACT Catagory: PAR
Occured: Component: PAR
Assi to: Unknown Created by:
Contact: Richard Heggen [7-5737]
DESCRIPTION:
PAR [Contact: Richard Heggen 7-5737, civil engineers Email:None]
[Building: tapy hall, ] [Room #: 214] [Plate #: 118.1124.1193/1194] [Text:
activate plate] [Requested: , Email:] [Fri Jun 26 13:36:50 MDT 1998]
STATUS:
No status entered.
Problem id: 9660 Status: ACT Catagory: PAR
Occured: Component: PAR
Assi to: Unknown Created by:
Contact: Melinda [7-1782]
DESCRIPTION:
PAR [Contact: Melinda 7-1782, unknown Email:unknown] [Building: Hokona-Zia
wing , 58] [Room #: 352] [Plate #: unknown] [Text: activate the only plate
in this room.] [Requested: Mary Frances 277-1472, Human Resources Email:]
[Mon Jun 29 10:1
STATUS:
RES: Tested
Problem id: 9661 Status: COM Catagory: NET
Occured: 06/29/1998 Component: Network
Assi to: chuckp Created by:
DESCRIPTION:
Testies
STATUS:
RES: closed
RESOLUTION:
closed
Problem id: 9665 Status: ACT Catagory: NET
Occured: 06/29/1998 Component: network
Assi to: Created by:
Contact: Mario [277-2588]
DESCRIPTION:
Lost 4 network connections in Zimmerman Library basement wiring center.
STATUS:
No status entered.
Problem id: 9668 Status: COM Catagory: NET
Occured: 06/30/1998 Component: Network
Assi to: unknwn Created by:
Contact: Joe Montoya [277-8113]
DESCRIPTION:
Numerous calls pertaining to net access off campus. cdcn is ok...but ^ no
outside locations are reachable.
STATUS:
RES: This problem was initially caused by denial of service attack on the
north campus host "caliban, 129.24.129.196". Commgroup was able to abort
this attack by momentarily disconnecting the 129.24.128.0 subnet from the
BCN router here at CIRT!!! The network administrator for this host was
contacted and informed of the problem.
RESOLUTION:
This problem was initially caused by denial of service attack on the north
campus host "caliban, 129.24.129.196". Commgroup was able to abort this
attack by momentarily disconnecting the 129.24.128.0 subnet from the BCN
router here at CIRT!!! T
Problem id: 9669 Status: ACT Catagory: PAR
Occured: Component: PAR
Assi to: Unknown Created by:
Contact: Sandra Chavez [277-7984]
DESCRIPTION:
PAR [Contact: Sandra Chavez 277-7984, Science & Tech. Email:None]
[Building: 801 University Blvd. Suite 300, 339] [Room #: 340] [Plate #:
339-1333-01/02] [Text: please make second port on this plate active.]
[Requested: , Email:] [Tue Jun
STATUS:
No status entered.
Problem id: 9671 Status: COM Catagory: NET
Occured: 06/30/1998 Component: Network
Assi to: unknwn Created by:
Contact: Barney [272-1696]
DESCRIPTION:
The Med Ctr...BRS building is isolated from the rest of the ^ network...as
per Barney.....
STATUS:
RES: See problem status for problem 9668. Cliff/COMMGRP
RESOLUTION:
See problem status for problem 9668. Cliff/COMMGRP
Problem id: 9678 Status: ACT Catagory: NET
Occured: 07/01/1998 Component: netw
Assi to: Created by:
Contact: David Siger [224-3012]
DESCRIPTION:
T.V.I. is expirencing traffic and internett problems to u.n.m. Pls Call
for Resolution....
STATUS:
No status entered.
Problem id: 9681 Status: COM Catagory: NET
Occured: 07/01/1998 Component: Network
Assi to: Network Created by:
Contact: John Sterarley [277-3022]
DESCRIPTION:
Down router reported at Bldg 119...router IP address is ^
198.59.151.15...He indicated that his research group was inactive ^
because of this malfunction.JAM
STATUS:
RES: Mark Jones and I reset the router and verified connectivity from this
subnet to resolve this problem. Cliff/COMMGRP
RESOLUTION:
Mark Jones and I reset the router and verified connectivity from this
subnet to resolve this problem. Cliff/COMMGRP
Problem id: 9683 Status: ACT Catagory: PAR
Occured: Component: PAR
Assi to: Unknown Created by:
Contact: Mario de la Huerga [7-1788]
DESCRIPTION:
PAR [Contact: Mario de la Huerga 7-1788, Centennial Lib
Email:Mariod@@unn.edu] [Building: Centennial Library, 46] [Room #: l272a]
[Plate #: 46-174a-1523] [Text: Deactivate ethernet] [Requested: , Email:]
[Wed Jul 1 15:55:41 MDT 1998]
STATUS:
No status entered.
Problem id: 9684 Status: ACT Catagory: PAR
Occured: Component: PAR
Assi to: Unknown Created by:
Contact: Mario De la Huerga [7-1788]
DESCRIPTION:
PAR [Contact: Mario De la Huerga 7-1788, Centennial lib
Email:mariod@unm.edu] [Building: Centennial Lib, 46] [Room #: l272a]
[Plate #: 46-174a-1524/46-174a-1521] [Text: Move from xylogics term server
connection from 46-174a-1524 to 46-174a-15
STATUS:
No status entered.
Problem id: 9685 Status: ACT Catagory: PAR
Occured: Component: PAR
Assi to: Unknown Created by:
Contact: Mario De la Huerga [7-1788]
DESCRIPTION:
PAR [Contact: Mario De la Huerga 7-1788, Centennial lib
Email:mariod@unm.edu] [Building: Centennial lib, 46] [Room #: l272a]
[Plate #: 46-174a-1525/46-174a-1522] [Text: Move xylogics term server
46-174a-1525 to 46-174a-1522] [Requested: ,
STATUS:
No status entered.
Problem id: 9687 Status: ACT Catagory: NET
Occured: 07/02/1998 Component: Network
Assi to: Network Created by:
Contact: fosi [277-1400]
DESCRIPTION:
she is having problems cannot connect to the network seems all was fine
till the room was painted computer was disconnected and when reconnected
she was not able to connect
STATUS:
No status entered.
Problem id: 9689 Status: ACT Catagory: NET
Occured: 07/02/1998 Component: Network
Assi to: Network Created by:
Contact: steve tolito [2-5097]
DESCRIPTION:
getting intermiten connections when connecting to a box [ovid] @library
STATUS:
No status entered.
Problem id: 9690 Status: ACT Catagory: PAR
Occured: Component: PAR
Assi to: Unknown Created by:
Contact: hungyo [2-7615]
DESCRIPTION:
PAR [Contact: hungyo 2-7615, chemical/eng dept. Email:None] [Building:
advanced material lab, ] [Room #: 214] [Plate #: 337-142-1111] [Text: ]
[Requested: , Email:] [Thu Jul 2 11:33:09 MDT 1998]
Problem id: 9691 Status: ACT Catagory: PAR
Occured: Component: PAR
Assi to: Unknown Created by:
Contact: mario de la huerga [277-2588]
DESCRIPTION:
PAR [Contact: mario de la huerga 277-2588, zimmerman Email:None]
[Building: zimmerman library, ] [Room #: 168] [Plate #: 2211] [Text: all
connections go to 53-B76B] [Requested: , Email:] [Thu Jul 2 14:32:40 MDT
1998]
Problem id: 9692 Status: ACT Catagory: PAR
Occured: Component: PAR
Assi to: Unknown Created by:
Contact: Mario de la huerga [277-2588]
DESCRIPTION:
PAR [Contact: Mario de la huerga 277-2588, zimmerman Email:None]
[Building: zimmerman, ] [Room #: 168] [Plate #: 1218] [Text: ] [Requested:
, Email:] [Thu Jul 2 14:33:57 MDT 1998]
Problem id: 9693 Status: ACT Catagory: PAR
Occured: Component: PAR
Assi to: Unknown Created by:
Contact: Mario de la huerga [277-2588]
DESCRIPTION:
PAR [Contact: Mario de la huerga 277-2588, zimmerman Email:None]
[Building: zimmerman library, ] [Room #: 167] [Plate #: 2257 & 2258]
[Text: ] [Requested: , Email:] [Thu Jul 2 14:35:16 MDT 1998]
Problem id: 9694 Status: ACT Catagory: PAR
Occured: Component: PAR
Assi to: Unknown Created by:
Contact: Mario de la huerga [277-2588]
DESCRIPTION:
PAR [Contact: Mario de la huerga 277-2588, zimmerman Email:None]
[Building: zimmerman libirary , ] [Room #: 167] [Plate #: 2261] [Text: ]
[Requested: , Email:] [Thu Jul 2 14:36:36 MDT 1998]
Problem id: 9695 Status: ACT Catagory: PAR
Occured: Component: PAR
Assi to: Unknown Created by:
Contact: Elliott [277-4447]
DESCRIPTION:
PAR [Contact: Elliott 277-4447, physics snd astronomy Email:ebailey@unm]
[Building: physics and astronomy, ] [Room #: 1026] [Plate #:
207-1022-1203] [Text: ] [Requested: , Email:] [Thu Jul 2 14:41:22 MDT
1998]
Problem id: 9696 Status: ACT Catagory: PAR
Occured: Component: PAR
Assi to: Unknown Created by:
Contact: Mario de la huerga [277-2588]
DESCRIPTION:
PAR [Contact: Mario de la huerga 277-2588, zimmerman Email:None]
[Building: zimmerman, ] [Room #: 101] [Plate #: deactivate port 2594]
[Text: ] [Requested: , Email:] [Thu Jul 2 14:47:13 MDT 1998]
Problem id: 9697 Status: ACT Catagory: PAR
Occured: Component: PAR
Assi to: Unknown Created by:
Contact: Mario de la huerga [277-2588]
DESCRIPTION:
PAR [Contact: Mario de la huerga 277-2588, zimmerman Email:None]
[Building: zimmerman library, ] [Room #: 167] [Plate #: deactivate port
2262] [Text: ] [Requested: , Email:] [Thu Jul 2 14:48:14 MDT 1998]
Problem id: 9712 Status: ACT Catagory: NET
Occured: 07/05/1998 Component: NETWORK
Assi to: Created by:
Contact: Barney [272-1696]
DESCRIPTION:
Barney from HSC called. He is working with Cliff concerning reseting some
equipment this evening. I beeped the beeper to see if Cliff was on call or
if someone could help Barney out. John will give Barney a callback.