This is a report of the problems from the last week.
There are 54 total problems: 24 active and 30 resolved
Problem id: 6910 Status: ACT Catagory: NET
Occured: 11/05/1997 Component: Network
Assi to: Network Created by:
Contact: jean Durke [272-7237]
DESCRIPTION:
claims they are loosing connection at bldg 333 science and tech at ^ the
research park
STATUS:
Contacted Jean who was just getting ready to leave and arranged to get
together with her on thur 11/6. Still waiting for a sniffer probe to
become available, hopefully we will be able to recover one sometime next
week. JL.
Problem id: 9388 Status: ACT Catagory: NET
Occured: 06/03/1998 Component: Network
Assi to: Network Created by:
Contact: Denise [277-5366]
DESCRIPTION:
Network had her change Net interface card...she did this and still ^
having problems...she wishes to speak with tech on call.please call ^
her.Network at KNME is down
STATUS:
6/16/98 During the S/A to reset the MMAC-8 hub I discover 2 faceplates
that were improperly terminated. Clients in these rooms had a thin-wire
"T" with a 50 ohm terminator directly off the face-plate connected to
another thin-wire "T" with 50 ohm terminator off the back of the network
card. One of these connecttion was "daisey-chained" to another
workstation. These problems were corrected and the hub was reset. I
monitored the network for about 30 minutes and there was no sign of any
CRC errors, ( a definate improvement). The only problem we are currently
seeing is "Hardware Receive Mismatch Errors", (when packet length received
by the hardware and the length specified by the packet do not match). I
also deployed one of our sniffer probes to futher diagnose this problem.
Cliff/COMMGRP.
Problem id: 9825 Status: ACT Catagory: NET
Occured: 07/17/1998 Component: Network
Assi to: Network Created by:
Contact: Ed Sengal [277-9628]
DESCRIPTION:
network Very slow response when telneting using cdcn on a t100 ^ circuit.
His ip # is 198.59.152.13
STATUS:
8/18/98 I spoke with Ed Sengle and he noted the response time was
currently acceptable. I'm currently monitoring the router interfaces and
Mercury, (through DSIG) in an effort to isolate this problem.
CLIFF/COMMGRP
Problem id: 9870 Status: ACT Catagory: NET
Occured: Component: NETW
Assi to: Unknown Created by:
Contact: david anstine [277-5357]
DESCRIPTION:
PAR [Contact: david anstine 277-5357, law school Email:None] ^ [Building:
bratton hall, 218] [Room #: 3228] [Plate #: 3227a-1103] ^ [Text: ]
[Requested: , Email:] [Wed Jul 22 08:50:44 MDT 1998]
STATUS:
This is a network problem, port was already active. Changed port to
different hub, now working fine. Hub "A" seems to have a problem with
it.KC/DAL Changed out octupus cord on hub. KC/DAL 8/13/98
Problem id: 10416 Status: ACT Catagory: INF
Occured: 08/19/1998 Component: Security
Assi to: Created by:
Contact: David Grisham [277-8032]
DESCRIPTION:
CERT VB-98.09 - Cisco_CRM Versions 1.0 and 1.1 of the Cisco Resource
Manager (CRM) create log files and temporary files on the management
station which contain potentially sensitive information. These files are
not protected using operating system.
STATUS:
No status entered.
Problem id: 10444 Status: ACT Catagory: NET
Occured: Component: net
Assi to: Unknown Created by:
Contact: Liz [277-7038]
DESCRIPTION:
PAR [Contact: Liz 277-7038, Math Email:None] [Building: Humanities ^ Bldg,
81] [Room #: none given] [Plate #: 81-478-1203/04] [Text: plate ^ was
active, now its dead and they want it active again.] [Requested: ^ ,
Email:] [Thu Aug 20 14:48:45 M
STATUS:
I was unable to get a connection to CDCN after attaching the COMMGRP
laptop to the faceplate. I'm going to have our cable contractor rescan
this link and resolve any possible infrastructure problems. Cliff/commgrp
8/25/98
Problem id: 10477 Status: COM Catagory: NET
Occured: 08/24/1998 Component: Network
Assi to: Network Created by:
Contact: Marilyn Altenbach [272-3545 ext.231]
DESCRIPTION:
Research Park 851 University SE suite 101 is isolated from the net. ^
Please investigate
STATUS:
RES: See resolution 10491 Closed. JL.
RESOLUTION:
See resolution 10491 Closed. JL.
Problem id: 10479 Status: COM Catagory: PAR
Occured: Component: PAR
Assi to: Unknown Created by:
Contact: Vickie Carter [277-4124]
DESCRIPTION:
PAR [Contact: Vickie Carter 277-4124, unm post office Email:None] ^
[Building: U.N.m. Post Office, 262] [Room #: 101] [Plate #: ^
262-1-1100-101] [Text: ] [Requested: , Email:] [Mon Aug 24 11:57:21 ^ MDT
1998]
STATUS:
RES: Port already active, contact notified. Close. KC/DAL 8/26/98
RESOLUTION:
Port already active, contact notified. Close. KC/DAL 8/26/98
Problem id: 10480 Status: COM Catagory: PAR
Occured: Component: PAR
Assi to: Unknown Created by:
Contact: Jean Durka [2-7237]
DESCRIPTION:
PAR [Contact: Jean Durka 2-7237, NMER Email:durka@nmeri.unm.edu] ^
[Building: Power & Light, 339] [Room #: 203] [Plate #: 339-1-2-2329] ^
[Text: Active 9/11/98 thru 9/21/98] [Requested: , Email:] [Mon Aug 24 ^
11:57:51 MDT 1998]
STATUS:
RES: Port activated per request, contact notified. Close. KC/DAL 8/27/98
RESOLUTION:
Port activated per request, contact notified. Close. KC/DAL 8/27/98
Problem id: 10481 Status: COM Catagory: PAR
Occured: Component: PAR
Assi to: Unknown Created by:
Contact: Jean Durka [2-7237]
DESCRIPTION:
PAR [Contact: Jean Durka 2-7237, NMERI Email:durka@nmeri.unm.edu] ^
[Building: Power & Light, 339] [Room #: 207] [Plate #: 339-1-2-2325] ^
[Text: Active 9/11/98 thru 9/21/98] [Requested: , Email:] [Mon Aug 24 ^
11:58:48 MDT 1998]
STATUS:
RES: Port activated per request, contact notified. Close. KC/DAL 8/27/98
RESOLUTION:
Port activated per request, contact notified. Close. KC/DAL 8/27/98
Problem id: 10482 Status: COM Catagory: PAR
Occured: Component: PAR
Assi to: Unknown Created by:
Contact: Jean Durka [2-7237]
DESCRIPTION:
PAR [Contact: Jean Durka 2-7237, NMERI Email:durka@nmeri.unm.edu] ^
[Building: Power & Light, 339] [Room #: 208] [Plate #: 339-1-2-2321] ^
[Text: Active 9/11/98 thru 9/21/98] [Requested: , Email:] [Mon Aug 24 ^
11:59:09 MDT 1998]
STATUS:
RES: Port activated per request, contact notified. Close. KC/DAL 8/27/98
RESOLUTION:
Port activated per request, contact notified. Close. KC/DAL 8/27/98
Problem id: 10483 Status: COM Catagory: PAR
Occured: Component: PAR
Assi to: Unknown Created by:
Contact: Jean Durka [2-7237]
DESCRIPTION:
PAR [Contact: Jean Durka 2-7237, NMERI Email:durka@nmeri.unm.edu] ^
[Building: Power & Light, 339] [Room #: 201] [Plate #: 339-1-2-2707] ^
[Text: Active 9/11/98 thru 9/21/98] [Requested: , Email:] [Mon Aug 24 ^
11:59:33 MDT 1998]
STATUS:
RES: Port already active, contact notified. Close. KC/DAL 8/27/98
RESOLUTION:
Port already active, contact notified. Close. KC/DAL 8/27/98
Problem id: 10484 Status: COM Catagory: PAR
Occured: Component: PAR
Assi to: Unknown Created by:
Contact: Jean Durka [2-7237]
DESCRIPTION:
PAR [Contact: Jean Durka 2-7237, NMERI Email:durka@nmeri.unm.edu] ^
[Building: Power & Light, 339] [Room #: 209] [Plate #: 339-1-2-2333] ^
[Text: Active 9/11/98 thru 9/21/98] [Requested: , Email:] [Mon Aug 24 ^
11:59:57 MDT 1998]
STATUS:
RES: Port already active, contact notified. Close. KC/DAL 8/27/98
RESOLUTION:
Port already active, contact notified. Close. KC/DAL 8/27/98
Problem id: 10485 Status: COM Catagory: PAR
Occured: Component: PAR
Assi to: Unknown Created by:
Contact: Jean Durka [2-7237]
DESCRIPTION:
PAR [Contact: Jean Durka 2-7237, NMERI Email:durka@nmeri.unm.edu] ^
[Building: Power & Light, 339] [Room #: 210] [Plate #: 339-1-2-2339] ^
[Text: Active 9/11/98 thru 9/21/98] [Requested: , Email:] [Mon Aug 24 ^
12:00:18 MDT 1998]
STATUS:
RES: Port already active, contact notified. Close. KC/DAL 8/27/98
RESOLUTION:
Port already active, contact notified. Close. KC/DAL 8/27/98
Problem id: 10486 Status: COM Catagory: PAR
Occured: Component: PAR
Assi to: Unknown Created by:
Contact: Jean Durka [2-7237]
DESCRIPTION:
PAR [Contact: Jean Durka 2-7237, NMERI Email:durka@nmeri.unm.edu] ^
[Building: Power & Light, 339] [Room #: 211] [Plate #: 339-1-2-2405] ^
[Text: Active 9/11/98 thru 9/21/98] [Requested: , Email:] [Mon Aug 24 ^
12:00:37 MDT 1998]
STATUS:
RES: Port already active, contact notified. Close. KC/DAL 8/27/98
RESOLUTION:
Port already active, contact notified. Close. KC/DAL 8/27/98
Problem id: 10487 Status: COM Catagory: PAR
Occured: Component: PAR
Assi to: Unknown Created by:
Contact: Jean Durka [2-7237]
DESCRIPTION:
PAR [Contact: Jean Durka 2-7237, NMERI Email:durka@nmeri.unm.edu] ^
[Building: Power & Light, 339] [Room #: 215] [Plate #: 339-1-2-2409] ^
[Text: Active 9/11/98 thru 9/21/98] [Requested: , Email:] [Mon Aug 24 ^
12:00:57 MDT 1998]
STATUS:
RES: Port activated per request, contact notified. Close. KC/DAL 8/27/98
RESOLUTION:
Port activated per request, contact notified. Close. KC/DAL 8/27/98
Problem id: 10489 Status: COM Catagory: PAR
Occured: Component: PAR
Assi to: Unknown Created by:
Contact: Jean Durka [2-7237]
DESCRIPTION:
PAR [Contact: Jean Durka 2-7237, NMERI Email:durka@nmeri.unm.edu] ^
[Building: Power & Light, 339] [Room #: 218] [Plate #: 339-1-2-2425] ^
[Text: Active 9/11/98 thru 9/21/98] [Requested: , Email:] [Mon Aug 24 ^
12:01:15 MDT 1998]
STATUS:
RES: Port already active, contact notified. Close. KC/DAL 8/27/98
RESOLUTION:
Port already active, contact notified. Close. KC/DAL 8/27/98
Problem id: 10490 Status: COM Catagory: PAR
Occured: Component: PAR
Assi to: Unknown Created by:
Contact: Jean Durka [2-7237]
DESCRIPTION:
PAR [Contact: Jean Durka 2-7237, NMERI Email:durka@nmeri.unm.edu] ^
[Building: Power & Light, 339] [Room #: 219] [Plate #: 339-1-2-2429] ^
[Text: Active 9/11/98 thru 9/21/98] [Requested: , Email:] [Mon Aug 24 ^
12:01:35 MDT 1998]
STATUS:
RES: Port already active, contact notified. Close. KC/DAL 8/27/98
RESOLUTION:
Port already active, contact notified. Close. KC/DAL 8/27/98
Problem id: 10491 Status: COM Catagory: NET
Occured: 08/24/1998 Component: Network
Assi to: Network Created by:
Contact: Keith Elliot [272-3545 ext.225]
DESCRIPTION:
Bldg 332 claims to be still isolated from the net.
STATUS:
RES: Found IRM management module in the M-mac8 flaked out. Power cycled
the chassis and reseated the IRM to resolve the problem. Closed. JL.
RESOLUTION:
Found IRM management module in the M-mac8 flaked out. Power cycled ^ the
chassis and reseated the IRM to resolve the problem. Closed. JL.
Problem id: 10492 Status: COM Catagory: NET
Occured: 08/24/1998 Component: Network
Assi to: Network Created by:
Contact: Brenda [7-9317]
DESCRIPTION:
We are still getting calls stating that 851 University is still ^ isolated
from the net. It seems the whole site is still down and ^ there personel
keep calling...we could use an up-date to give ^ customers so as not to
bother you any longer.
STATUS:
RES: Contracted Command Center and provided a problem status
RESOLUTION:
Contracted Command Center and provided a problem status
Problem id: 10494 Status: COM Catagory: PAR
Occured: Component: PAR
Assi to: Unknown Created by:
Contact: Bruce in ticketing office. [277-9755]
DESCRIPTION:
PAR [Contact: Bruce in ticketing office. 277-9755, Bookstore ^ Email:None]
[Building: Bookstore, 102] [Room #: na] [Plate #: ^ 102-e-1767[numbers
aren't clear]] [Text: ] [Requested: , Email:] [Mon ^ Aug 24 16:33:37 MDT
1998]
STATUS:
RES: Port already active, contact notified. Close. KC/DAL 8/27/98
RESOLUTION:
Port already active, contact notified. Close. KC/DAL 8/27/98
Problem id: 10499 Status: COM Catagory: PAR
Occured: Component: PAR
Assi to: Unknown Created by:
Contact: Resnet staff [7-9221/9220]
DESCRIPTION:
PAR [Contact: Resnet staff 7-9221/9220, Housing Email:resnet] ^ [Building:
Coronado, 155] [Room #: 61 & 145] [Plate #: NONE] [Text: ^ Activate plates
in COR 61 for Bobby Beardon and COR 145 for Brian ^ Keats] [Requested: ,
Email:] [Tue Aug 25 0
STATUS:
RES: Connections already made and Resnet notified. TB
RESOLUTION:
Connections already made and Resnet notified. TB ^
Problem id: 10500 Status: COM Catagory: PAR
Occured: Component: PAR
Assi to: Unknown Created by:
Contact: Resnet staff [7-9221/9220]
DESCRIPTION:
PAR [Contact: Resnet staff 7-9221/9220, Housing Email:resnet] ^ [Building:
Hokona Zia, 58] [Room #: 338] [Plate #: NONE] [Text: ^ Activate plate in
Hokona Zia 338] [Requested: , Email:] [Tue Aug 25 ^ 01:25:22 MDT 1998]
STATUS:
RES: Connections already made and Resnet notified. TB
RESOLUTION:
Connections already made and Resnet notified. TB ^
Problem id: 10501 Status: COM Catagory: PAR
Occured: Component: PAR
Assi to: Unknown Created by:
Contact: Resnet staff [7-9220/9221]
DESCRIPTION:
PAR [Contact: Resnet staff 7-9220/9221, Housing Email:resnet] ^ [Building:
Coronado, 155] [Room #: 20 & 250] [Plate #: NONE] [Text: ^ Activate plates
in COR 20 for Daniel Derkae and COR 250 for Christina ^ Kraemer]
[Requested: , Email:] [Tue Au
STATUS:
RES: Connections already made and Resnet notified. TB
RESOLUTION:
Connections already made and Resnet notified. TB
Problem id: 10503 Status: COM Catagory: PAR
Occured: Component: PAR
Assi to: Unknown Created by:
Contact: Fred Youberg [7-2519]
DESCRIPTION:
PAR [Contact: Fred Youberg 7-2519, EMIS Project Email:fyouberg] ^
[Building: EMIS Proj. 1712 Las Lomas NE, ] [Room #: 104,100,101] ^ [Plate
#: 41-1306-1107;41-1306-1101;41-1306-1103;41-1306-1208] [Text: ^ I know
you're probably up to your eyeballs
STATUS:
RES: Port activated per request, contact notified. Close. KC/DAL 8/27/98
RESOLUTION:
Port activated per request, contact notified. Close. KC/DAL 8/27/98
Problem id: 10504 Status: COM Catagory: NET
Occured: 08/25/1998 Component: Network
Assi to: Unknown Created by:
Contact: Elizabeth Silva or Blades [7-4708 or 5-1856]
DESCRIPTION:
Resnet: Elizabeth Silva reported that client in Coronado rm 288 ^ [Blades]
has a wall plate that is yanked off the wall. It is ^ inoperative. Client
wishes to have this fixed.
STATUS:
RES: Requested that a work order be placed with Kelly Cable to have this
plate repaired. Closed. JL.
RESOLUTION:
Requested that a work order be placed with Kelly Cable to have this ^
plate repaired. Closed. JL.
Problem id: 10506 Status: ACT Catagory: HW
Occured: 08/25/1998 Component: network connect
Assi to: ragle Created by:
Contact: Jamin Ragle [277-8813]
DESCRIPTION:
Wires are dangling and computer is discounted.... lobo26 the twisted pair
under table needs to be replaced. (hardware checked and it turns out that
the wall plate has popped out).
STATUS:
Requested work order be issued to have the plate repaired. 8/27 JL
Problem id: 10508 Status: COM Catagory: PAR
Occured: 07/25/1998 Component: netw
Assi to: Unknown Created by:
Contact: ryan [277-9221 9220]
DESCRIPTION:
Please activate the following rooms ..Cor room 145 Brian Keats Cor rm ^ 61
for bobby beardon Cor rm 250 for christina Kramer Cor rm 20 for ^ Daniel
Derkae
STATUS:
RES: Ports already active, contact notified. Close. KC/DAL 8/26/98
RESOLUTION:
Ports already active, contact notified. Close. KC/DAL 8/26/98
Problem id: 10509 Status: COM Catagory: NET
Occured: 08/25/1998 Component: Network
Assi to: Network Created by:
Contact: operations [277-8113]
DESCRIPTION:
getting calls that cirt prod server might be down.....people cannot ^ see
the server they are trying to print to the color printer.
STATUS:
RES: Contacted operations and referred them to JoAnn and Aaron to verify
the status of the CIRT PROD server. Closed. JL.
RESOLUTION:
Contacted operations and referred them to JoAnn and Aaron to verify ^ the
status of the CIRT PROD server. Closed. JL.
Problem id: 10510 Status: COM Catagory: PAR
Occured: Component: PAR
Assi to: Unknown Created by:
Contact: Mario Delahuerga [7-2588]
DESCRIPTION:
PAR [Contact: Mario Delahuerga 7-2588, ZIMLIB Email:mariod] ^ [Building:
Zimmerman Library, 53] [Room #: B73] [Plate #: ^ 53-B76B-2581 and 2582]
[Text: Activate 53-B76B-2581 and 2582 for ^ switched ethernet] [Requested:
, Email:] [Tue Aug 25 15
STATUS:
RES: Port activated per request, contact notified. Close. KC/DAL 8/27/98
RESOLUTION:
Port activated per request, contact notified. Close. KC/DAL 8/27/98
Problem id: 10511 Status: COM Catagory: PAR
Occured: Component: PAR
Assi to: Unknown Created by:
Contact: Mario Delahuerga [7-2588]
DESCRIPTION:
PAR [Contact: Mario Delahuerga 7-2588, ZIMLIB Email:mariod] ^ [Building:
Zimmerman Library, 53] [Room #: B75A and B43] [Plate #: ^ 53-B76B-2579 and
2580 and 2168] [Text: Deactivated ethernet on plates ^ 53-B76B-2579 and
2580 and 2168] [Requested:
STATUS:
RES: Ports deactivated per request, contact notified. Close. KC/DAL
8/27/98
RESOLUTION:
Ports deactivated per request, contact notified. Close. KC/DAL 8/27/98
Problem id: 10513 Status: ACT Catagory: PAR
Occured: Component: PAR
Assi to: Unknown Created by:
Contact: Mario Delahuerga [72588]
DESCRIPTION:
PAR [Contact: Mario Delahuerga 72588, ZIMLIB Email:mariod] [Building: ^
Zimmerman Library, 53] [Room #: 247] [Plate #: 53-347-1124] [Text: ^
Activate 53-347-1124 for Xylogics TERM SERVER] [Requested: , Email:] ^
[Tue Aug 25 15:54:47 MDT 1998]
STATUS:
No terminal server available in WC, awaiting word from contact as to what
they want done. KC/DAL
Problem id: 10518 Status: ACT Catagory: PAR
Occured: 08/26/1998 Component: netw
Assi to: ldf Created by:
Contact: jill morford [277-7412]
DESCRIPTION:
activate port 81-378-1203 in Humantities rm 358
STATUS:
No available ports in WC. Advised contact to call Mathew Allen in the
English Dept. to see if one of his can be deactivated. KC/DAL
Problem id: 10519 Status: COM Catagory: PAR
Occured: 08/26/1998 Component: Resnet
Assi to: Unknown Created by:
Contact: Dave (airdale@unm.edu) [No Phone # given]
DESCRIPTION:
Resnet: Activate Hokona room 202 for Christina Meyer and Coronado ^ room
245 for Christina Peterson
STATUS:
RES: This is a duplicate (and not a Resnet-generated PAR). Connections
already done. TB
RESOLUTION:
This is a duplicate [and not a Resnet-generated PAR]. Connections ^
already done. TB
Problem id: 10521 Status: COM Catagory: PAR
Occured: Component: PAR
Assi to: Unknown Created by:
Contact: hector flores [277-9220]
DESCRIPTION:
PAR [Contact: hector flores 277-9220, unm resnet Email:None] ^ [Building:
hokona zia, 112] [Room #: 112] [Plate #: resnet ^ activation] [Text: ]
[Requested: , Email:] [Wed Aug 26 10:34:18 MDT ^ 1998]
STATUS:
RES: Port already active. Close. KC/DAL 8/27/98
RESOLUTION:
Port already active. Close. KC/DAL 8/27/98
Problem id: 10522 Status: COM Catagory: NET
Occured: 08/26/1998 Component: NPR
Assi to: Unknown Created by:
Contact: Diane Leute or Amy Estelle [246-6416,246-6016]
DESCRIPTION:
NETWORK PROBLEM REPORT: Bldg 337 needs to have two lines checked out ^ as
per Fran . please check 337-153-1109/10 and 1711/12 in rooms 119 ^ and
135...contacts are Diane Leute or Amy Estelle
STATUS:
RES: Found both connections were patched into a standalone unit, move the
connections to a network attached unit and verified the connections.
Closed. JL.
RESOLUTION:
Found both connections were patched into a standalone unit, move the ^
connections to a network attached unit and verified the connections. ^
Closed. JL.
Problem id: 10524 Status: RES Catagory: PAR
Occured: Component: PAR
Assi to: Unknown Created by:
Contact: Trish Stevens [7-4318]
DESCRIPTION:
PAR [Contact: Trish Stevens 7-4318, Counseling and Family Studies ^
Email:None] [Building: Simpson Hall, 66] [Room #: 102] [Plate #: ^
066-114a-1217] [Text: ] [Requested: , Email:] [Wed Aug 26 16:38:07 ^ MDT
1998]
STATUS:
RES: Port activated per request, contact notified. Close. KC/DAL 8/28/98
RESOLUTION:
Port activated per request, contact notified. Close. KC/DAL 8/28/98
Problem id: 10525 Status: COM Catagory: NET
Occured: 08/26/1998 Component: Network
Assi to: Network Created by:
Contact: David Sieger [224-3012]
DESCRIPTION:
TV-I network admin. cannot connect from TV-I to UNM, 198.59.130.41.
STATUS:
RES: Trouble-shooting identify out of five frame relay PVC only TVI has
problem. Suspect either the circuit or network equipment at client site is
bad. Left message for David Sieger. Client needs to place trouble ticket
to US West enterprice US West Interprise 1 -800-328-2879 Ext. 6060 Circuit
ID 54HCGL501702 DLCI-21 /Paul C.
RESOLUTION:
Trouble-shooting identify out of five frame relay PVC only TVI has
problem. Suspect either the circuit or network equipment at client site is
bad. Left message for David Sieger. Client needs to place trouble ticket
to US West enterprice US West
Problem id: 10531 Status: COM Catagory: PAR
Occured: Component: par
Assi to: resnet Created by:
Contact: Devin Patel []
DESCRIPTION:
Please activate COR room 25 for devin patel.
STATUS:
RES: Connection made and Resnet notified. TB
RESOLUTION:
Connection made and Resnet notified. TB
Problem id: 10532 Status: ACT Catagory: PAR
Occured: Component: PAR
Assi to: Unknown Created by:
Contact: Tim Robbins [277-6142]
DESCRIPTION:
PAR [Contact: Tim Robbins 277-6142, Cont Ed Email:None] [Building:
Continuing Education, none given] [Room #: 209] [Plate #: 1409/10 and
1405/06] [Text: please activate both ports on both plates for
Tim...Thanks.] [Requested: , Email:] [T
STATUS:
No status entered.
Problem id: 10536 Status: ACT Catagory: PAR
Occured: Component: PAR
Assi to: Unknown Created by:
Contact: Elliot S.Bailey Sr. [277-4447]
DESCRIPTION:
PAR [Contact: Elliot S.Bailey Sr. 277-4447, Physics and Astronomy
Email:ebailey@panda1.phys.unm.edu] [Building: Physics and astronomy, 207]
[Room #: 105] [Plate #: 207-145-1124] [Text: ] [Requested: , Email:] [Thu
Aug 27 13:19:35 MDT 1998
STATUS:
No status entered.
Problem id: 10542 Status: ACT Catagory: PAR
Occured: Component: PAR
Assi to: Unknown Created by:
Contact: Elena [N/A]
DESCRIPTION:
PAR [Contact: Elena N/A, Resnet Email:elenas@unm.edu] [Building: HOK, ]
[Room #: 356] [Plate #: N/A] [Text: Activate plate for Timothy Link]
[Requested: , Email:] [Thu Aug 27 19:38:33 MDT 1998]
STATUS:
No status entered.
Problem id: 10543 Status: ACT Catagory: NET
Occured: 08/27/1998 Component: 277-9800
Assi to: Created by:
DESCRIPTION:
A user called up to say that 9800 wasn't picking up. I called and it just
rang and I did not hear it rotor down. User will try the 9990 number.
STATUS:
No status entered.
Problem id: 10553 Status: ACT Catagory: PAR
Occured: 08/28/1998 Component: par
Assi to: resnet Created by:
Contact: RYAN [277-9221 9220]
DESCRIPTION:
Please activate at Hokona/zia room 354 for Maureen Trijillo, and room 123
for Dinnis Medina....
Problem id: 10554 Status: ACT Catagory: PAR
Occured: 08/28/1998 Component: PAR
Assi to: Created by:
Contact: Ryan [277-9221 9220]
DESCRIPTION:
Please activate Coronado room 225 for Elise La Bauve.
Problem id: 10556 Status: ACT Catagory: NET
Occured: 08/28/1998 Component: Network
Assi to: Network Created by:
Contact: crowley [277-4412]
DESCRIPTION:
crowley at sentinial lib called that she is having problems getting to
their data base in los alamos
STATUS:
No status entered.
Problem id: 10563 Status: ACT Catagory: NIR
Occured: Component: NIR
Assi to: Unknown Created by:
Contact: Elena Settanni [7-9220/9221]
DESCRIPTION:
NIR [Contact: Elena Settanni 7-9220/9221, Resnet Email:elenas@unm]
[Building: SRC88b, 88] [Room #: 201f] [Plate #: none] [Text: no 10baset
port] [Requested: Brian Bowling 5-0596, Email:] [Sat Aug 29 14:38:37 MDT
1998]
Problem id: 10567 Status: ACT Catagory: NET
Occured: 08/28/1998 Component: Tom Beeson
Assi to: Created by:
Contact: Tom Beeson (NM Technet) [(505) 345-1748]
DESCRIPTION:
Tom B. (noc@technet.nm.org or beeson@nm.net) sent email to oper listing
the slowdown a client at santafe.edu was experiencing thru both
Technet-UNM T1 and ANS connections. Also mentioned that another client on
the NMRI network having trouble reaching LANL.
Problem id: 10569 Status: ACT Catagory: PAR
Occured: Component: PAR
Assi to: Unknown Created by:
Contact: Resnet staff [7-9221/9220]
DESCRIPTION:
PAR [Contact: Resnet staff 7-9221/9220, Housing Email:resnet] [Building:
Coronado, 155] [Room #: 111] [Plate #: N/A] [Text: Activate COR 111 for
Garrett Vincent] [Requested: , Email:] [Sat Aug 29 17:22:05 MDT 1998]
Problem id: 10570 Status: ACT Catagory: PAR
Occured: Component: PAR
Assi to: Unknown Created by:
Contact: Resnet staff [7-9221/9220]
DESCRIPTION:
PAR [Contact: Resnet staff 7-9221/9220, Housing Email:resnet] [Building:
Coronado, 155] [Room #: 34] [Plate #: N/A] [Text: Activate COR 34 for
Peter Chen] [Requested: , Email:] [Sat Aug 29 17:24:27 MDT 1998]
Problem id: 10572 Status: ACT Catagory: NET
Occured: 08/29/1998 Component: INET-IGS0-01
Assi to: Created by:
Contact: ANS center (trouble@ans.net) [800-456-6300]
DESCRIPTION:
ANS notified us that one of their routers has been having intermittent
trouble contacting a unm peer at 198.83.5.2 at different times today. EX:
there was a 10 min period at 21:00 when they could not ping our router.
This is ANS ticket# 94786.
Problem id: 10573 Status: ACT Catagory: NET
Occured: 08/29/1998 Component: Network
Assi to: Network Created by:
Contact: operation [277-8113]
DESCRIPTION:
KEVIN CAHILL called and said he was unable to get into namba.arc.edu
[198.59.173.8] we tryed ping then tryed a tracer and it stopped at
Galles....
Problem id: 10574 Status: ACT Catagory: PAR
Occured: 08/30/1998 Component: Par
Assi to: Created by:
Contact: Ryan resnet staff [7-9221]
DESCRIPTION:
Par Please activate Plate in Hokona -Zia rm 123 for Dennis Medina
Problem id: 10577 Status: ACT Catagory: NET
Occured: 08/30/1998 Component: Network
Assi to: Network Created by:
Contact: Mike P. [7-8135]
DESCRIPTION:
9800 dialup bank has a port that just rings w/no answer. While trying to
duplicate problem, I got a couple of busy signals before hitting reported
problem.