This is a report of the problems from the last week.
There are 35 total problems: 24 active and 11 resolved
Problem id: 6910 Status: ACT Catagory: NET
Occured: 11/05/1997 Component: Network
Assi to: Network Created by:
Contact: jean Durke [272-7237]
DESCRIPTION:
claims they are loosing connection at bldg 333 science and tech at ^ the
research park
STATUS:
Contacted Jean who was just getting ready to leave and arranged to get
together with her on thur 11/6. Still waiting for a sniffer probe to
become available, hopefully we will be able to recover one sometime next
week. JL.
Problem id: 10506 Status: ACT Catagory: HW
Occured: 08/25/1998 Component: network connect
Assi to: ragle Created by:
Contact: Jamin Ragle [277-8813]
DESCRIPTION:
Wires are dangling and computer is discounted.... lobo26 the twisted pair
under table needs to be replaced. (hardware checked and it turns out that
the wall plate has popped out).
STATUS:
Requested work order be issued to have the plate repaired. 8/27 JL
Problem id: 10567 Status: ACT Catagory: NET
Occured: 08/28/1998 Component: Tom Beeson
Assi to: Created by:
Contact: Tom Beeson (NM Technet) [(505) 345-1748]
DESCRIPTION:
Tom B. (noc@technet.nm.org or beeson@nm.net) sent email to oper listing
the slowdown a client at santafe.edu was experiencing thru both
Technet-UNM T1 and ANS connections. Also mentioned that another client on
the NMRI network having trouble reaching LANL.
STATUS:
RES: RES: Contacted Tom Beeson at NM technet and verified that the problem
has cleared and the response time from SantaFe.edu has normalized. Closed.
JL
Problem id: 10577 Status: ACT Catagory: NET
Occured: 08/30/1998 Component: Network
Assi to: Network Created by:
Contact: Mike P. [7-8135]
DESCRIPTION:
9800 dialup bank has a port that just rings w/no answer. While trying to
duplicate problem, I got a couple of busy signals before hitting reported
problem.
STATUS:
No status entered.
Problem id: 10594 Status: ACT Catagory: NET
Occured: 08/31/1998 Component: Network
Assi to: Network Created by:
Contact: Tony [7-8098]
DESCRIPTION:
An FYI: Tony called to let us know that trying to get off campus was very
slow. I tried it myself and sometimes I could get out right away and other
times I couldn't; it would time out.
STATUS:
No status entered.
Problem id: 10633 Status: ACT Catagory: NET
Occured: 09/02/1998 Component: Network
Assi to: Network Created by:
Contact: Mike Lang [272-7810]
DESCRIPTION:
User called to report a 20% packet loss from Onc south campus to cirt
STATUS:
No status entered.
Problem id: 10671 Status: ACT Catagory: PAR
Occured: 09/03/1998 Component: PAR
Assi to: Unknown Created by:
Contact: Barbara Rigg-Healy [7-8147]
DESCRIPTION:
PAR [Contact: Barbara Rigg-Healy 7-8147, CIRT Email:brigg] [Building: ^
Johnson Center, 59] [Room #: 1113,1113A] [Plate #: ^
59-114B-1150,59-114B-1102] [Text: plate #s have the listed ID #s, but ^
are not on IBN sheet. Last port is listed on IBN as 11
STATUS:
No room on hub. Advised contact of her options. KC/DAL 9/4/98
Problem id: 10672 Status: ACT Catagory: PAR
Occured: Component: PAR
Assi to: Unknown Created by:
Contact: Barbara Rigg-Healy [7-8147]
DESCRIPTION:
PAR [Contact: Barbara Rigg-Healy 7-8147, CIRT Email:brigg] [Building: ^
Johnson Ctr, 59] [Room #: 1102,1107,1112] [Plate #: 59-114B-1133 & ^
1134,59-114B-1135,59-114B-1167 & 1168] [Text: ] [Requested: , Email:] ^
[Thu Sep 3 23:19:05 MDT 1998]
STATUS:
No room on hub. Advised contact of her options. KC/DAL 9/4/98
Problem id: 10762 Status: ACT Catagory: NET
Occured: 09/11/1998 Component: Network
Assi to: Network Created by:
Contact: Barbara Rigg-Healy [7-8147]
DESCRIPTION:
The MAC fileserver down in the CIRT Pod is having IP connection drops. It
is happening right now. [Kelly is aware that this is an ongoing problem.
Might want to let her know it is happening]
STATUS:
No status entered.
Problem id: 10877 Status: ACT Catagory: NET
Occured: 09/22/1998 Component: net
Assi to: Created by:
Contact: Mark/ Joseph [7-8079/ 7-8080]
DESCRIPTION:
Port 2 on plate 48-130-1155/60 in rm 143 of Dane Smith hall has stopped
working. Contact are Joseph Quintero or Mark Hardy
STATUS:
No status entered.
Problem id: 10904 Status: ACT Catagory: NET
Occured: 09/23/1998 Component: Network
Assi to: Network Created by:
Contact: commctr []
DESCRIPTION:
9800 dialup is ringing but not answering.
STATUS:
No status entered.
Problem id: 10928 Status: RES Catagory: PAR
Occured: Component: PAR
Assi to: Unknown Created by:
Contact: Liz Frank [2777038]
DESCRIPTION:
PAR [Contact: Liz Frank 2777038, Mathematics and Statistics
Email:lfrank@math.unm.edu] [Building: Humanities, 81] [Room #: 441] [Plate
#: 81-478-1159-1160] [Text: Please use connection from sy3-15 to activate
this port.] [Requested: , Ema
STATUS:
No status entered.
RESOLUTION:
Requested activation completed. Contact notified.
Problem id: 10930 Status: COM Catagory: PAR
Occured: Component: PAR
Assi to: Unknown Created by:
Contact: Trini Lovato [7-0431]
DESCRIPTION:
PAR [Contact: Trini Lovato 7-0431, engineering programs ^
Email:tlovato@unm.edu] [Building: Engineering annex, 107] [Room #: ^ 114a]
[Plate #: 107-113a-1112/1113] [Text: ] [Requested: , Email:] ^ [Mon Sep 28
14:09:00 MDT 1998]
RESOLUTION:
Port already active, contact notified. Close. KC/DAL 9/30/98
Problem id: 10934 Status: COM Catagory: NET
Occured: 09/28/1998 Component: Network
Assi to: Unknown Created by:
Contact: Don Weeke (Arts & Sciences) [7-7378]
DESCRIPTION:
NPR: Don Weeke reports that port 79-114-1510 in Ortega Hall rm 201 is ^
not working.
RESOLUTION:
Found bent pin on RJ45, straightened it out. Client was able to logon ^
without mishap. close. KC/DAL 9/30/98
Problem id: 10939 Status: COM Catagory: PAR
Occured: Component: PAR
Assi to: Unknown Created by:
Contact: Resnet staff [7-9221/9220]
DESCRIPTION:
PAR [Contact: Resnet staff 7-9221/9220, Housing Email:resnet] ^ [Building:
Coronado, 155] [Room #: 38] [Plate #: NONE] [Text: ^ Activate plate in COR
038 for Mike Wasmer.] [Requested: , Email:] ^ [Mon Sep 28 21:38:25 MDT
1998]
RESOLUTION:
Port activated per request, contact notified. KC/DAL 9/30/98
Problem id: 10941 Status: ACT Catagory: NET
Occured: 09/29/1998 Component: Network
Assi to: Network Created by:
Contact: kevin cahill [7-5318]
DESCRIPTION:
the following pings time out: grants[198.59.173.72] nambe[198.59.173.78],
gallup[198.59.173.73]
STATUS:
No status entered.
Problem id: 10948 Status: COM Catagory: PAR
Occured: Component: PAR
Assi to: Unknown Created by:
Contact: Ryan [7-9221]
DESCRIPTION:
PAR [Contact: Ryan 7-9221, Resnet Email:resnet@unm.edu] [Building: ^
Coronado, 155] [Room #: 37] [Plate #: none] [Text: Ryan checked port ^
with their laptop found it not to be active ] [Requested: Brad ^ Tillerson
, resnet Email:] [Tue Sep 29 13
RESOLUTION:
Port activated per request, contact notified. KC/DAL 9/30/98
Problem id: 10950 Status: RES Catagory: PAR
Occured: Component: PAR
Assi to: Unknown Created by:
Contact: Ruly [7-9061]
DESCRIPTION:
PAR [Contact: Ruly 7-9061, fin aid Email:None] [Building: Mesa vista
north, 56] [Room #: 1037] [Plate #: 56-1054a-1109/10] [Text: ] [Requested:
, Email:] [Tue Sep 29 15:31:12 MDT 1998]
STATUS:
No status entered.
RESOLUTION:
Requested activation completed. Contact notified.
Problem id: 10951 Status: RES Catagory: NET
Occured: 09/29/1998 Component: Network
Assi to: Network Created by:
Contact: liz frank [277-7038]
DESCRIPTION:
Liz @ math dept is having hacker problems and she wants the sub net router
[198.83.81.0.255]stopped until she fixes the hacker problem.you can call
her. The whole interface on the eithernet @ humanties is disconnected till
morning.
STATUS:
No status entered.
RESOLUTION:
the router was connected and back on the network.
Problem id: 10959 Status: ACT Catagory: NET
Occured: 09/30/1998 Component: Network
Assi to: unknwn Created by:
Contact: mike prine [7-8135]
DESCRIPTION:
ppp lines 9990 is not answering, just keeps ringing.
STATUS:
No status entered.
Problem id: 10960 Status: RES Catagory: PAR
Occured: Component: PAR
Assi to: Unknown Created by:
Contact: Jean Dorica [2-7237]
DESCRIPTION:
PAR [Contact: Jean Dorica 2-7237, Research Park Email:None] [Building:
Research Park, 333] [Room #: 102] [Plate #: none] [Text: ] [Requested: ,
Email:] [Wed Sep 30 13:05:45 MDT 1998]
RESOLUTION:
Requested activation completed. Contact notified.
Problem id: 10962 Status: ACT Catagory: PAR
Occured: Component: PAR
Assi to: Unknown Created by:
Contact: Bob Nieri [7-9096]
DESCRIPTION:
PAR [Contact: Bob Nieri 7-9096, Fine Arts Email:none] [Building: Fine
Arts, 62] [Room #: 3019] [Plate #: 62-3001a-1216/17] [Text: ] [Requested:
, Email:] [Wed Sep 30 13:55:32 MDT 1998]
Problem id: 10963 Status: RES Catagory: PAR
Occured: Component: PAR
Assi to: Unknown Created by:
Contact: David House [7-8369/450-4193]
DESCRIPTION:
PAR [Contact: David House 7-8369/450-4193, KUNM Email:none] [Building:
Onate hall, 156] [Room #: 314] [Plate #: 156-233-1427/28] [Text: ]
[Requested: , Email:] [Wed Sep 30 14:08:55 MDT 1998]
RESOLUTION:
Requested activation completed. Contact notified.
Problem id: 10966 Status: ACT Catagory: PAR
Occured: Component: PAR
Assi to: Unknown Created by:
Contact: sarah vick [272-7660]
DESCRIPTION:
PAR [Contact: sarah vick 272-7660, advance materail lab Email:none]
[Building: advance materail lab, 337] [Room #: 228] [Plate #:
337-142-1403/04] [Text: ] [Requested: , Email:] [Wed Sep 30 16:21:02 MDT
1998]
Problem id: 10967 Status: ACT Catagory: PAR
Occured: Component: PAR
Assi to: Unknown Created by:
Contact: Sarah Vick [2-7660]
DESCRIPTION:
PAR [Contact: Sarah Vick 2-7660, Advanced Materials Lab Email:None]
[Building: Advanced Materials Lab, 337] [Room #: 229] [Plate #:
337-142-1409] [Text: Activate port#1 on this plate] [Requested: , Email:]
[Wed Sep 30 16:49:41 MDT 1998]
Problem id: 10970 Status: COM Catagory: NET
Occured: 09/30/1998 Component: Network
Assi to: Created by:
Contact: Lou Sullo [7-8150]
DESCRIPTION:
Brook [346-4866] dialup lines were reported by Lou Sullo as giving him
garbage when he connects. I could not find the modems labeled for this,
upstairs, so I could reset them.(GL)
RESOLUTION:
problem due to bad modem port instead instead of the Brooks lines.commgrp
will swap the unit later .the problematic ports(9 and 10) on 129.24.8.60
USB MP16 is currently disabled.Paul C.
Problem id: 10972 Status: RES Catagory: NET
Occured: 09/30/1998 Component: Network
Assi to: Created by:
DESCRIPTION:
9988 QIQO dialup lines has a bad port that just rings w/o answering. I
suspect that its port#5 on server#1 or QIQO line#29. Contacted Mark who
will work on this w/Tom in AM.
STATUS:
No status entered.
RESOLUTION:
Commgrp verfied connectivity of port 924-0205/TS 1 port 5/MP16 129.24.8.54
port 13. Could not duplicate problem.
Problem id: 10979 Status: ACT Catagory: NET
Occured: 10/01/1998 Component: Network
Assi to: Network Created by:
Contact: Monica North [7-5230]
DESCRIPTION:
User at Anderson cannot connect to network, pinged her IP 129.24.202.176
100% packet loss.
STATUS:
No status entered.
Problem id: 10980 Status: ACT Catagory: NET
Occured: 10/01/1998 Component: Network
Assi to: Network Created by:
Contact: tony [7-8098]
DESCRIPTION:
User called to report slow internet access. If you ping 198.83.5.1 or
beyond that router you slow response and packet loss
STATUS:
No status entered.
Problem id: 10981 Status: ACT Catagory: NET
Occured: 10/01/1998 Component: Network
Assi to: unknwn Created by:
Contact: Ed Sengel [7-9628]
DESCRIPTION:
very slow response from aix systems,at 700 Lomas Development Office
STATUS:
No status entered.
Problem id: 10983 Status: ACT Catagory: NET
Occured: 10/01/1998 Component: Network
Assi to: unknwn Created by:
Contact: Jo ann perry [7-4730]
DESCRIPTION:
at Dane Hall it is takes two trys before you can connect to a sever,IPX
protocal auto sensing problem
STATUS:
No status entered.
Problem id: 10988 Status: ACT Catagory: NET
Occured: 10/02/1998 Component: Network
Assi to: Network Created by:
Contact: arron [277-8059]
DESCRIPTION:
arron called that mlx2 refuses to connect with smtp server seems to be
over loaded.
STATUS:
No status entered.
Problem id: 10993 Status: ACT Catagory: NET
Occured: 10/02/1998 Component: netw
Assi to: Created by:
Contact: Matthew Fricke [272-2066]
DESCRIPTION:
Matthew Fricke from Mental Health Center is logging into Mhc.unm.edu and
his IP 129.24.130.38 is not responding.
STATUS:
No status entered.
Problem id: 11002 Status: ACT Catagory: NET
Occured: 10/04/1998 Component: Network
Assi to: Created by:
Contact: Kevin Cahill (physics) [7-5318]
DESCRIPTION:
Kevin Cahill is reporting slow response from off-campus web sites.
Problem id: 11003 Status: ACT Catagory: NET
Occured: 10/04/1998 Component: Network
Assi to: Created by:
Contact: Zach Shank [7-7526]
DESCRIPTION:
Daily Lobo newsroom is experiencing very slow network response.