This is a report of the problems from the last week.
There are 21 total problems: 3 active and 18 resolved
Problem id: 12224 Status: COM Catagory: NET
Occured: 01/25/1999 Component: Network
Assi to: Network Created by:
Contact: Greg McKegan [7-1909, 7-9370]
DESCRIPTION:
about 5:30 yesterday morning the router to the Sevilleta field ^ station
switched from the machine at CIRT to ANS. MDC
STATUS:
RES: On 1/24/99 Greg Mackeigan, went the remote site and reset the
hardware to resolve this problem. Cliff/COMMGRP
RESOLUTION:
On 1/24/99 Greg Mackeigan, went the remote site and reset the hardware ^
to resolve this problem. Cliff/COMMGRP
Problem id: 12225 Status: RES Catagory: PAR
Occured: Component: PAR
Assi to: Unknown Created by:
Contact: ray Marshall [277-3506]
DESCRIPTION:
PAR [Contact: ray Marshall 277-3506, student support services ^
Email:bimbo] [Building: Mesa Vista Hall, 56] [Room #: 2038] [Plate #: ^
5620151206107] [Text: one of the ports is already active, the other ^ one
needs to be activited] [Requested:
STATUS:
RES: Port already active, contact notified. Close. KC/DAL 1/29/99
RESOLUTION:
Port already active, contact notified. Close. KC/DAL 1/29/99
Problem id: 12226 Status: RES Catagory: PAR
Occured: Component: PAR
Assi to: Unknown Created by:
Contact: Mary Francis [7-1472]
DESCRIPTION:
PAR [Contact: Mary Francis 7-1472, Human Resources Email:mfherrer] ^
[Building: Human Resources, 26] [Room #: b03] [Plate #: 26-b07-a12/13 ^
and 26-b07-c4] [Text: a12 and a13 both ports / c4 port 1] [Requested: ^ ,
Email:] [Mon Jan 25 10:59:09
STATUS:
RES: Ports activated per request, contact notified. Close. KC/DAL 1/29/99
RESOLUTION:
Ports activated per request, contact notified. Close. KC/DAL 1/29/99
Problem id: 12227 Status: COM Catagory: PAR
Occured: Component: PAR
Assi to: Unknown Created by:
Contact: Elliott Bailey [277-4447]
DESCRIPTION:
PAR [Contact: Elliott Bailey 277-4447, Physics and Astronomy ^
Email:ebailey@panda1.phys.unm.edu] [Building: Physics and Astronomy, ^
207] [Room #: 165] [Plate #: 207-145-1327] [Text: Port 1 [# 1327]] ^
[Requested: Elliott Bailey 277-4447, Physics
STATUS:
RES: Port activated per request, contact notified. Close. KC/DAL 1/27/99
RESOLUTION:
Port activated per request, contact notified. Close. KC/DAL 1/27/99
Problem id: 12230 Status: COM Catagory: NIR
Occured: Component: NIR
Assi to: Unknown Created by:
Contact: Woody Compton [7-2812]
DESCRIPTION:
NIR [Contact: Woody Compton 7-2812, SUB Email:wcompton] [Building: ^ SUB,
60] [Room #: bagel bar] [Plate #: ] [Text: One port needed -- ^ Client was
told there was a port in area before remodel but can't ^ find it.]
[Requested: Sandy Kemp 7-7913,
STATUS:
RES: Passed on to Bob Weismann. Close. KC/DAL 1/27/99
RESOLUTION:
Passed on to Bob Weismann. Close. KC/DAL 1/27/99
Problem id: 12231 Status: ACT Catagory: NET
Occured: 01/25/1999 Component: Network
Assi to: Network Created by:
Contact: Carl Malivuk [7-1243]
DESCRIPTION:
Casteter hall, new wing in biology, very slow connection speeds, ^ wiring
closet in Rm. 276D
STATUS:
Help Desk Currently looking into this problem. Cliff/COMMGRP 2nd call from
Carl Malivuk calling frm Sharon Kubler at 277-0617. She is able to get
connected but it stops working and then starts up again. I talked to Carl
and he has already checked the software config and I am able to tracroute
and ping with no problems. Carl feels it is something in the wiring
closet. This is still a open problem./Ann Myers Help Desk
Problem id: 12232 Status: COM Catagory: PAR
Occured: Component: PAR
Assi to: Unknown Created by:
Contact: Dan Squires [277-3900]
DESCRIPTION:
PAR [Contact: Dan Squires 277-3900, Psychology Email:dsquires@unm] ^
[Building: Login Hall , ] [Room #: b67d] [Plate #: 34-b47-122930] ^ [Text:
] [Requested: , Email:] [Mon Jan 25 15:32:06 MST 1999]
STATUS:
RES: Port already active, contact notified. Close. KC/DAL 1/27/99
RESOLUTION:
Port already active, contact notified. Close. KC/DAL 1/27/99
Problem id: 12233 Status: RES Catagory: PAR
Occured: Component: PAR
Assi to: Unknown Created by:
Contact: Resnet [7-9220]
DESCRIPTION:
PAR [Contact: Resnet 7-9220, Resnet Email:resnet@unm.edu] [Building: ^
Coronadao, ] [Room #: 103] [Plate #: COR RM 103 ] [Text: please ^ active
COR 103 for Thomas Meyer] [Requested: , Email:] [Mon Jan 25 ^ 16:02:15 MST
1999]
STATUS:
RES: Ports activated per request, contact notified. Close. KC/DAL 1/29/99
RESOLUTION:
Ports activated per request, contact notified. Close. KC/DAL 1/29/99
Problem id: 12234 Status: RES Catagory: PAR
Occured: Component: PAR
Assi to: Unknown Created by:
Contact: resnet [7-9220]
DESCRIPTION:
PAR [Contact: resnet 7-9220, Resnet Email:resnet@unm.edu] [Building: ^
Coronado, ] [Room #: 174] [Plate #: COR RM 174 ] [Text: Please ^ activate
COR 174 for Andrew Dow] [Requested: , Email:] [Mon Jan 25 ^ 16:03:14 MST
1999]
STATUS:
RES: Ports activated per request, contact notified. Close. KC/DAL 1/29/99
RESOLUTION:
Ports activated per request, contact notified. Close. KC/DAL 1/29/99
Problem id: 12235 Status: RES Catagory: PAR
Occured: Component: PAR
Assi to: Unknown Created by:
Contact: Resnet [7-9220]
DESCRIPTION:
PAR [Contact: Resnet 7-9220, Resnet Email:resnet@unm.edu] [Building: ^
Coronado, ] [Room #: 217] [Plate #: COR RM 217 ] [Text: Please ^ activate
COR 217 for Swechha Singh] [Requested: , Email:] [Mon Jan 25 ^ 16:13:25
MST 1999]
STATUS:
RES: Ports activated per request, contact notified. Close. KC/DAL 1/29/99
RESOLUTION:
Ports activated per request, contact notified. Close. KC/DAL 1/29/99
Problem id: 12236 Status: RES Catagory: PAR
Occured: Component: PAR
Assi to: Unknown Created by:
Contact: Resnet [7-9220]
DESCRIPTION:
PAR [Contact: Resnet 7-9220, ResNet Email:resnet@unm.edu] [Building: ^
Coronado, ] [Room #: 176] [Plate #: COR RM 176] [Text: Please ^ activate
Coronado 176 for Desi Molina.] [Requested: , Email:] [Mon ^ Jan 25
16:14:22 MST 1999]
STATUS:
RES: Ports activated per request, contact notified. Close. KC/DAL 1/29/99
RESOLUTION:
Ports activated per request, contact notified. Close. KC/DAL 1/29/99
Problem id: 12237 Status: RES Catagory: PAR
Occured: Component: PAR
Assi to: Unknown Created by:
Contact: Bessie Gallegos [7-3854]
DESCRIPTION:
PAR [Contact: Bessie Gallegos 7-3854, Women's Studies ^
Email:bessie@unm.edu] [Building: Mesa Vista Hall, 56] [Room #: 2137] ^
[Plate #: 56-2072-1189/90] [Text: port 1] [Requested: , Email:] [Mon ^ Jan
25 16:24:51 MST 1999]
STATUS:
RES: Ports activated per request, contact notified. Close. KC/DAL 1/29/99
RESOLUTION:
Ports activated per request, contact notified. Close. KC/DAL 1/29/99
Problem id: 12244 Status: COM Catagory: PAR
Occured: Component: PAR
Assi to: Unknown Created by:
Contact: Ann Stone [7-3148]
DESCRIPTION:
PAR [Contact: Ann Stone 7-3148, Anthropology Email:acstone@unm.edu] ^
[Building: Anthropology, 11] [Room #: 144] [Plate #: 11-137-1127/28] ^
[Text: Requester ask for this to be done ASAP. CDS] [Requested: , ^
Email:] [Tue Jan 26 16:30:19 MST 1
STATUS:
RES: Port already active, contact notified. Close. KC/DAL 1/27/99
RESOLUTION:
Port already active, contact notified. Close. KC/DAL 1/27/99
Problem id: 12257 Status: RES Catagory: PAR
Occured: Component: PAR
Assi to: Unknown Created by:
Contact: Farhad Javaheripour [7-7483]
DESCRIPTION:
PAR [Contact: Farhad Javaheripour 7-7483, MTS Media Technology ^ Services
Email:farhad@unm.edu] [Building: Woodward Hall, 82] [Room #: ^ 114] [Plate
#: 82-218-1133/34] [Text: port 2 [the left side is active ^ now]]
[Requested: , Email:] [Wed Ja
STATUS:
RES: Port activated per request, contact notified. Close. KC/DAL 1/29/99
RESOLUTION:
Port activated per request, contact notified. Close. KC/DAL 1/29/99 ^
Problem id: 12258 Status: RES Catagory: PAR
Occured: Component: PAR
Assi to: Unknown Created by:
Contact: Jim Connolly [7-9447]
DESCRIPTION:
PAR [Contact: Jim Connolly 7-9447, Earth and Planetary Sciences ^
Email:connolly@unm.edu] [Building: Northrop Hall, 24] [Room #: 343] ^
[Plate #: 24-220b-1273/74] [Text: Please turn one port [1273] on. ^
Thanks.] [Requested: , Email:] [Wed Jan
STATUS:
RES: Ports activated per request, contact notified. Close. KC/DAL 1/29/99
RESOLUTION:
Ports activated per request, contact notified. Close. KC/DAL 1/29/99 ^
Problem id: 12259 Status: RES Catagory: PAR
Occured: Component: PAR
Assi to: Unknown Created by:
Contact: Bursella Sheppard [7-7408/4211]
DESCRIPTION:
PAR [Contact: Bursella Sheppard 7-7408/4211, General Honors ^
Email:bursela@unm.edu] [Building: Humanities/General Honors, 81] ^ [Room
#: 140b] [Plate #: 081-01-140b] [Text: port1] [Requested: , ^ Email:] [Wed
Jan 27 15:41:59 MST 1999]
STATUS:
RES: Port already active, contact notified. Close. KC/DAL 1/29/99
RESOLUTION:
Port already active, contact notified. Close. KC/DAL 1/29/99
Problem id: 12265 Status: COM Catagory: NET
Occured: 01/28/1999 Component: Network
Assi to: Network Created by:
Contact: jim pittman [7-8131]
DESCRIPTION:
Jim requests to have terminal server s3s10 in wiring center 103 ^ reset.
He called in to report the terminal server is not responding
STATUS:
RES: Client reset his terminal to regain connectivity. Terminal server
wasn't having a problem. CLIFF/COMMGRP
RESOLUTION:
Client reset his terminal to regain connectivity. Terminal server ^ wasn't
having a problem. CLIFF/COMMGRP
Problem id: 12270 Status: ACT Catagory: PAR
Occured: Component: PAR
Assi to: Unknown Created by:
Contact: Gary Jenkins [7-7146]
DESCRIPTION:
PAR [Contact: Gary Jenkins 7-7146, Mechanical Engineering ^
Email:gjenkins@cs.unm.edu] [Building: Mechanical Engineering, ] [Room ^ #:
300] [Plate #: 122-2-3-019] [Text: ] [Requested: , Email:] [Thu ^ Jan 28
09:29:41 MST 1999]
STATUS:
Port one already active. Sent e-mail to contact, awaiting word back.
KC/DAL 1/29/99
Problem id: 12271 Status: RES Catagory: PAR
Occured: Component: PAR
Assi to: Unknown Created by:
Contact: dr. Sam roll [78606]
DESCRIPTION:
PAR [Contact: dr. Sam roll 78606, psycology Email:None] [Building: ^ logan
hall, 34] [Room #: 118] [Plate #: 34/147/1173/74] [Text: use ^ database to
check, nothing came out;so thta is the reason of the ^ request]
[Requested: , Email:] [Thu Jan
STATUS:
RES: Ports activated per request, contact notified. Close. KC/DAL 1/29/99
RESOLUTION:
Ports activated per request, contact notified. Close. KC/DAL 1/29/99
Problem id: 12272 Status: RES Catagory: PAR
Occured: Component: PAR
Assi to: Unknown Created by:
Contact: Don Ficher [277-7482]
DESCRIPTION:
PAR [Contact: Don Ficher 277-7482, MTS [Media Technology Service] ^
Email:dfischer@unm.edu ] [Building: Woodward Hall, ] [Room #: 115c] ^
[Plate #: 82218115-16] [Text: ] [Requested: , Email:] [Thu Jan 28 ^
10:49:46 MST 1999]
STATUS:
RES: Port already active, contact notified. Close. KC/DAL 1/29/99
RESOLUTION:
Port already active, contact notified. Close. KC/DAL 1/29/99
Problem id: 12276 Status: ACT Catagory: NET
Occured: 01/28/1999 Component: Network
Assi to: Network Created by:
Contact: larry or frank [7-4646]
DESCRIPTION:
9990 rings with no answer
STATUS:
No status entered.