This is a report of the problems from the last week.

There are 19 total problems: 7 active and 12 resolved


Problem id: 11134 Status: ACT Catagory: NET
Occured: 10/14/1998 Component: Network
Assi to: Unknown Created by:
Contact: Dave Grisham [7-8032]


DESCRIPTION:
Security warning for Cisco IOS devices. Error in Cisco IOS SW makes ^ it possible for untrusted, unauthenticated users who can gain access ^ to login prompt of a router via any means to obtain parts of text ^ entered by previous users. STATUS:
This problem has been reviewed and recommendations have been submitted to address the security aspect of this problem. Cliff/COMMGRP 10/14/98

Problem id: 11917 Status: ACT Catagory: PAR
Occured: Component: PAR
Assi to: Unknown Created by:
Contact: Ron Lowman [2-7601]


DESCRIPTION:
PAR [Contact: Ron Lowman 2-7601, Advanced Materials Laboratory Email:None] [Building: Science & Technology/SNL Advanced Materials Laboratory, 337] [Room #: ?] [Plate #: 337-142-1102/1103] [Text: 10-Base-T] [Requested: Barbara Rigg-Healy 7-81 STATUS:
No status entered.

Problem id: 11989 Status: ACT Catagory: NET
Occured: 12/30/1998 Component: network
Assi to: Unknown Created by:
Contact: susan atlas [277-1509]


DESCRIPTION:
Susan Atlas from physics /astronmy having problems, cannot find file ^ directory while using acom. STATUS:
Transferred report to Help Desk. TB

Problem id: 12006 Status: COM Catagory: PAR
Occured: Component: PAR
Assi to: Unknown Created by:
Contact: Julie Dunagun [277-2435]


DESCRIPTION:
PAR [Contact: Julie Dunagun 277-2435, Chemistry ^ Email:jdunagun@unm.edu] [Building: Clark Hall, 22] [Room #: 203c] ^ [Plate #: 2208-1193/94] [Text: port 2] [Requested: , Email:] [Mon Jan ^ 4 08:32:47 MST 1999] RESOLUTION:
All hubs are full. Contact will reopen request when she figures out ^ what to do. KC/DAL 1/6/99

Problem id: 12010 Status: COM Catagory: NET
Occured: 01/04/1999 Component: Network
Assi to: Unknown Created by:
Contact: Eric Nudell [7-5860]


DESCRIPTION:
The host [129.24.202.249] is down. It is a terminal server that did ^ not come up after the power outage. RESOLUTION:
This is a network problem...repaging networking.

Problem id: 12013 Status: COM Catagory: PAR
Occured: Component: PAR
Assi to: Unknown Created by:
Contact: Ron Kay [277-2761]


DESCRIPTION:
PAR [Contact: Ron Kay 277-2761, Mechanical Engineering ^ Email:ronkay@unm.edu] [Building: Mechanical Engineering, 122] [Room ^ #: 400] [Plate #: ME/402/1503/6 all 4 ports] [Text: ] [Requested: , ^ Email:] [Mon Jan 4 09:42:26 MST 1999] STATUS:
RES: Ports activated per request, contact notified. close. KC/DAL 1/6/99 RESOLUTION:
Ports activated per request, contact notified. close. KC/DAL 1/6/99

Problem id: 12014 Status: COM Catagory: PAR
Occured: Component: PAR
Assi to: Unknown Created by:
Contact: Ron Kay [277-2761]


DESCRIPTION:
PAR [Contact: Ron Kay 277-2761, Mechanical Engineering ^ Email:ronkay@unm.edu] [Building: Mechanical Engineering, 122] [Room ^ #: 405] [Plate #: 122-3-4-007 both ports activated] [Text: ] ^ [Requested: , Email:] [Mon Jan 4 09:43:50 MST 1999] RESOLUTION:
Ports already active confirmed by contact. Close. KC/DAL 1/6/99

Problem id: 12016 Status: COM Catagory: NET
Occured: 01/04/1999 Component: Network
Assi to: Network Created by:
Contact: Jim Pittman [7-8131]


DESCRIPTION:
Jim stated that he has a dead connection to the terminal server. He ^ said that network has re-set the connection at the wiring center ^ located here at cirt. Address is s3s10 and 103 is the wire ^ ctr...please call Jim if any additional information i RESOLUTION:
Reset the STS-10; connection now OK. TB

Problem id: 12019 Status: RES Catagory: PAR
Occured: Component: PAR
Assi to: Unknown Created by:
Contact: Gleason [277-3385]


DESCRIPTION:
PAR [Contact: Gleason 277-3385, School of Public Admin ^ Email:gleasong@unm.edu] [Building: Social Sciences, 78] [Room #: ^ 3036] [Plate #: 5730061224/25] [Text: ] [Requested: Mary Clark ^ 277-3385, School of Public Admin Email:me3clark@unm.edu] STATUS:
RES: Port 1 already active. Close per contact. KC/DAL 1/8/99 RESOLUTION:
Port 1 already active. Close per contact. KC/DAL 1/8/99

Problem id: 12020 Status: COM Catagory: NET
Occured: 01/04/1999 Component: Network
Assi to: dgalb Created by:
Contact: Eric Nudell [7-5860]


DESCRIPTION:
Terminal Server down, IP address 129.24.202.249 basement of Zimmerman. RESOLUTION:
The T/S had not come up properly after the power outage; rebooted the ^ box and restored normal operation. TB

Problem id: 12021 Status: COM Catagory: NET
Occured: 01/04/1999 Component: Network
Assi to: Network Created by:


DESCRIPTION:
he host [129.24.202.249] is down. It is a terminal server that did ^ not come up after the power outage. RESOLUTION:
Duplicate of 12020; closing. TB

Problem id: 12034 Status: RES Catagory: PAR
Occured: Component: PAR
Assi to: Unknown Created by:
Contact: David Anstine [7-8656]


DESCRIPTION:
PAR [Contact: David Anstine 7-8656, unknown Email:None] [Building: ^ Bratton Hall, 218] [Room #: 1313] [Plate #: 218-3227A-1241] [Text: ] ^ [Requested: , Email:] [Tue Jan 5 10:35:21 MST 1999] STATUS:
RES: Port activated per request, contact notified. Close. KC/DAL 1/8/99 RESOLUTION:
Port activated per request, contact notified. Close. KC/DAL 1/8/99

Problem id: 12036 Status: RES Catagory: PAR
Occured: Component: PAR
Assi to: Unknown Created by:
Contact: Mario Delahuerga [72588]


DESCRIPTION:
PAR [Contact: Mario Delahuerga 72588, ZIMLIB Email:mariod] [Building: ^ Zimmerman Library, 53] [Room #: 167] [Plate #: 53-B76B-2288] [Text: ^ Activate 53-B76B-2288 as Xylogics] [Requested: , Email:] [Tue Jan 5 ^ 12:21:36 MST 1999] STATUS:
RES: Port activated per request, contact notified. Close. KC/DAL 1/8/99 RESOLUTION:
Port activated per request, contact notified. Close. KC/DAL 1/8/99

Problem id: 12037 Status: RES Catagory: PAR
Occured: Component: PAR
Assi to: Unknown Created by:
Contact: Mario Delahuerga [72588]


DESCRIPTION:
PAR [Contact: Mario Delahuerga 72588, ZIMLIB Email:mariod] [Building: ^ Zimmerman Library, 53] [Room #: 167] [Plate #: 53-B76B-2278] [Text: ^ Activate 53-B76B-2278 as ethernet] [Requested: , Email:] [Tue Jan 5 ^ 12:22:16 MST 1999] STATUS:
RES: Port activated per request, contact notified. Close. KC/DAL 1/8/99 RESOLUTION:
Port activated per request, contact notified. Close. KC/DAL 1/8/99

Problem id: 12042 Status: ACT Catagory: PAR
Occured: Component: PAR
Assi to: Unknown Created by:
Contact: Christy [272-7633]


DESCRIPTION:
PAR [Contact: Christy 272-7633, AML Email:cbunne@sandia.gov] [Building: Adavanced Materials Lab, 337] [Room #: 123] [Plate #: 337-142-1217/16] [Text: May need service plate loose from wall] [Requested: , Email:] [Wed Jan 6 10:02:01 MST STATUS:
No status entered.

Problem id: 12043 Status: ACT Catagory: PAR
Occured: Component: PAR
Assi to: Unknown Created by:
Contact: Julie Dunagan [7-2435]


DESCRIPTION:
PAR [Contact: Julie Dunagan 7-2435, Chemistry Email:jdunagan@unm.edu] [Building: Clark Hall, 22] [Room #: 203c] [Plate #: 22-08-1193/94] [Text: Please activate this port and deactivate 22-77-122124 #2 port, to make room on Hub] [Requested: STATUS:
No status entered.

Problem id: 12044 Status: ACT Catagory: PAR
Occured: Component: PAR
Assi to: Unknown Created by:
Contact: Allen Sault [272-7122]


DESCRIPTION:
PAR [Contact: Allen Sault 272-7122, Sandia Email:agsault@sandia.gov] [Building: AML, 337] [Room #: 203] [Plate #: 337-142-1126/27] [Text: ] [Requested: , Email:] [Wed Jan 6 16:22:30 MST 1999] STATUS:
No status entered.

Problem id: 12049 Status: ACT Catagory: NET
Occured: 01/07/1999 Component: Network
Assi to: Network Created by:
Contact: Nancy Flynn [7-6986]


DESCRIPTION:
I can not find anything wrong with her configuration. I needed to ^ check her wall plate [port] but she does not have a wall plate tag. I ^ could not ping her. Her IP is 129.24.180.81 and she is in room 388 of ^ Hokona hall. STATUS:
I talked with client; she is trying to set up a new PC on the wall plate that has been working fine with a different machine. She needs some assistance in configuring; transferring this to HD. TB

Problem id: 12052 Status: RES Catagory: PAR
Occured: Component: PAR
Assi to: Unknown Created by:
Contact: Jim Connolly [7-3817]


DESCRIPTION:
PAR [Contact: Jim Connolly 7-3817, Earth and Planetary Sciences ^ Email:connolly@unm.edu] [Building: Northrop Hall, 24] [Room #: 219] ^ [Plate #: 24-220b-1216] [Text: This is 4th port to be activated in ^ this room. Please leave all ON.] [Request STATUS:
RES: Port activated per request, contact notified. Close. KC/DAL 1/8/99 RESOLUTION:
Port activated per request, contact notified. Close. KC/DAL 1/8/99