This is a report of the problems from the last week.
There are 7 total problems: 7 active and 0 resolved
Problem id: 14195 Status: ACT Catagory: NET
Occured: 07/26/1999 Component: Network
Assi to: canders Created by:
Contact: Derek [2774804]
DESCRIPTION:
He has been having this problem since November, was paged last week ^ and
Derek did not get a responce back. He would like to talk with ^ someone in
the networking group. He has been having many people drop ^ off the server
connections. mjr
STATUS:
Cliff and I installed a 350 switch and repatched all the PC's in the lab
on 8-5-99. Will monitor the connections when they return on 8-16-99. More
to come MAJ : Cliff and I talked to Derek on Friday 8-27-99 and informed
him that we replaced the hub with a switch. He said that his MACS were
still randomly dropping connections. We explained that the traffic within
his classroom was isolated if the MACS were just using the server within
that classroom. Our next step is to take a MAC over there and attach it to
one of the ports within the classroom and monitor this connection. more to
come 8-30-99 MAJ. We installed a MAC and Derek experienced the same
symptoms. I informed Derek that he needed to take a look at his NIC card
in the server. He changed the NIC on 10-15-99 and I moved all the
connections back to the shared hub. We will monitor to see if the NIC
replacement resolves the problem. MAJ
Problem id: 14876 Status: ACT Catagory: NET
Occured: 10/01/1999 Component: Network
Assi to: tbecker Created by:
Contact: JJ [5-1792]
DESCRIPTION:
The ip address 129.24.183.19 has intermited problems. It had 85% ^ packet
loss. There is not a plate number[number has been scratched] ^ Hokona hall
rm 110.~ej
STATUS:
No status entered.
Problem id: 15375 Status: ACT Catagory: NET
Occured: 11/22/1999 Component: Network
Assi to: Network Created by:
Contact: operations [277-8113]
DESCRIPTION:
asm ip 129.24.200.03 is having problems logging in e-mail and unix and
www.
STATUS:
No status entered.
Problem id: 15460 Status: ACT Catagory: NET
Occured: 12/02/1999 Component: Network
Assi to: Unknown Created by:
Contact: Betsy Allander [661-4681]
DESCRIPTION:
Network reported down between main campus and los alamos. Betsy ^ Allander
at cashiers said the whole site is down.
STATUS:
I logged into the router at Los Alamos and saw a success rate from 20% to
80%. After about 15 minutes the circuit stabilized and I was able to get
100% success rate. I talked to Paul and he indicated that there was a
congestion problem on the frame relay cloud and that he has a meeting with
people at TVI on Friday 12-3-99. I called Anthony at Los Alamos and gave
him an update. more to come
Problem id: 15473 Status: ACT Catagory: NET
Occured: 12/02/1999 Component: netw
Assi to: ldf Created by:
Contact: operatons [7-8113]
DESCRIPTION:
Many hosts in zones 2 and 5 started comming down at 21:46. Beeped ^ netw
group
STATUS:
hosts/zones started comming up at about 22:00. Started going down again at
about 23:00. I logged onto the routers at Cirt and EECE and found that
slot 5 at EECE was still down so I reset slot 5. After the routers
stabilized, the command center paged me again saying they couldn't see
anything when logged into mirac. I had the same problem so I reset slot 6
on the Cirt router (subnet 16) and brought this connectivity back on
line.I saved the log files and will get with John and send these files to
Bay tech support as this is an ongoing problem. more to come
Problem id: 15558 Status: ACT Catagory: PAR
Occured: Component: PAR
Assi to: Unknown Created by:
Contact: Jeff Haughton [7-2100]
DESCRIPTION:
PAR [Contact: Jeff Haughton 7-2100, University Press ^
Email:jhaughto@unm.edu] [Building: University Press, 183] [Room #: ^ Main
Area NE Corner Cubbies] [Plate #: 183-208-130] [Text: ] ^ [Requested: ,
Email:] [Tue Dec 14 15:15:48 MST 1999]
STATUS:
Requested port already active. Left v-mail with contact, waiting to hear
back. dal 12/21/99 Left v-mail again. dal 12/23/99
Problem id: 15591 Status: ACT Catagory: PAR
Occured: Component: PAR
Assi to: Unknown Created by:
Contact: Paul Terrazas [7-3603]
DESCRIPTION:
PAR [Contact: Paul Terrazas 7-3603, College of Ed. ^ Email:amber@unm.edu]
[Building: College Ed, 65?] [Room #: b32] [Plate ^ #: 65-65_B4-1231?]
[Text: Please activate this ASAP!] [Requested: , ^ Email:] [Mon Dec 20
09:48:55 MST 1999]
STATUS:
Hubs are full. Spoke with contact and he will call me back. dal 12/21-99