This is a report of the problems from the last week.
There are 31 total problems: 22 active and 9 resolved
Problem id: 12231 Status: ACT Catagory: NET
Occured: 01/25/1999 Component: Network
Assi to: Network Created by:
Contact: Carl Malivuk [7-1243]
DESCRIPTION:
Casteter hall, new wing in biology, very slow connection speeds, ^ wiring
closet in Rm. 276D
STATUS:
Help Desk Currently looking into this problem. Cliff/COMMGRP 2nd call from
Carl Malivuk calling frm Sharon Kubler at 277-0617. She is able to get
connected but it stops working and then starts up again. I talked to Carl
and he has already checked the software config and I am able to tracroute
and ping with no problems. Carl feels it is something in the wiring
closet. This is still a open problem./Ann Myers Help Desk
Problem id: 12276 Status: ACT Catagory: NET
Occured: 01/28/1999 Component: Network
Assi to: Network Created by:
Contact: larry or frank [7-4646]
DESCRIPTION:
9990 rings with no answer
STATUS:
No status entered.
Problem id: 12289 Status: ACT Catagory: NET
Occured: 02/01/1999 Component: Network
Assi to: Network Created by:
Contact: Mike Lang [272-7810]
DESCRIPTION:
cannot get outside UNM. OMC cannot use the internet but can use UNM
e-mail.
STATUS:
No status entered.
Problem id: 12290 Status: ACT Catagory: NET
Occured: 02/01/1999 Component: Network
Assi to: Network Created by:
Contact: John Starley (sp) [7-3022]
DESCRIPTION:
Computer Science Class C network 198.83.92.xxx have fallen out of the
rounting table. Mentioned problem has occured before in the last month.
Sample address he gave 198.83.92.34 and 198.83.92.132.
STATUS:
No status entered.
Problem id: 12291 Status: ACT Catagory: NET
Occured: 02/01/1999 Component: Network
Assi to: Network Created by:
Contact: Steven Ross [272-7184]
DESCRIPTION:
Research Park having problems getting to 192.103.74.41
h3-0.cnss116.albuquerque.t3.ans.net. Was able to ping IP but did not get
any further than same h3- host with traceroute. Steve feels that it is
their router and may need the router rebooted. Plea
STATUS:
No status entered.
Problem id: 12292 Status: ACT Catagory: NET
Occured: 02/01/1999 Component: Network
Assi to: Network Created by:
Contact: Clay [7-4848]
DESCRIPTION:
Can not get outside of the UNM domain. No web access outside of UNM.
STATUS:
No status entered.
Problem id: 12293 Status: COM Catagory: PAR
Occured: Component: PAR
Assi to: Unknown Created by:
Contact: Rossela [2-5504]
DESCRIPTION:
PAR [Contact: Rossela 2-5504, Dept. of Surgury - Nuerology ^
Email:rjmartinez@salud.unm.edu] [Building: Ambulatory Care Center, ^ 2ACC]
[Room #: 201] [Plate #: 2ACC-2-1509/10] [Text: Port may be ^ active, and
may have been submitted prior. Could n
RESOLUTION:
Advised contact to call MIS dept. for activation. KC/DAL 2/3/99
Problem id: 12304 Status: COM Catagory: PAR
Occured: Component: PAR
Assi to: Unknown Created by:
Contact: Jane McGuire [7-3378]
DESCRIPTION:
PAR [Contact: Jane McGuire 7-3378, CIRT-IRC Email:jmcguire@unm.edu] ^
[Building: cirt, 153] [Room #: 143] [Plate #: zone 1 143D & 143E] ^ [Text:
plates were active at 6:30am, no longer active] [Requested: , ^ Email:]
[Tue Feb 2 10:20:09 MST 19
RESOLUTION:
This PAR is a duplicate of NET problem #12305. Close. KC/DAL 2/3/99
Problem id: 12305 Status: COM Catagory: NET
Occured: 02/02/1999 Component: Network
Assi to: Network Created by:
Contact: phillip [7-3378]
DESCRIPTION:
Plates in 143d and 143e are no longer active after 7am this morning
RESOLUTION:
Mark Jones reseated the TPMIM module to resolve this problem. ^
Cliff/COMMGRP
Problem id: 12306 Status: ACT Catagory: NET
Occured: 02/02/1999 Component: Network
Assi to: Network Created by:
Contact: Jonh stearley [2773022]
DESCRIPTION:
the 198.83.92.0 number is not working under the ping program, this number
is for the CS server
STATUS:
No status entered.
Problem id: 12307 Status: COM Catagory: PAR
Occured: Component: PAR
Assi to: Unknown Created by:
Contact: Donold tompson [7-2921]
DESCRIPTION:
PAR [Contact: Donold tompson 7-2921, Computer Science Dpt. ^
Email:donthoop@cs.unm.edu] [Building: social Science bldg., ] [Room ^ #:
3024] [Plate #: 57-300-9-1110/11] [Text: I tried to use the ^ database to
lookup this port but it did not work. P
RESOLUTION:
Port one already active, contact notified. Close. KC/DAL 2/3/99
Problem id: 12310 Status: ACT Catagory: NET
Occured: 02/02/1999 Component: Network
Assi to: Network Created by:
Contact: Clay [7-4848]
DESCRIPTION:
Network engineer from MHPCC, Maui reported problems getting to through the
VBNS. AT 198.83.226.33 losing packets, I am able to traceroute to their
border router at 164.122.5.1.
STATUS:
No status entered.
Problem id: 12314 Status: RES Catagory: PAR
Occured: Component: PAR
Assi to: Unknown Created by:
Contact: David Farris [7-8791]
DESCRIPTION:
PAR [Contact: David Farris 7-8791, Institute of Public Law ^
Email:dfarris@unm.edu] [Building: New Mexico Law Center, 230] [Room ^ #:
294] [Plate #: 230-1-1118/1119 [port 2, see special instructions ^ below]]
[Text: Our hub is full, so please deact
RESOLUTION:
Port activated per request, contact notified. Close. KC/DAL 2/5/99
Problem id: 12317 Status: ACT Catagory: NET
Occured: 02/03/1999 Component: Network
Assi to: Network Created by:
Contact: Rick Bull [758-7667]
DESCRIPTION:
Taos campus is unable to access Network affecting all machines. ^ Unable
to traceroute or ping to 198.59.154.194. Last item in ^ traceroute is
140.222.112.221. User gets 'Destination host ^ unreachable' when trying to
ping 129.24.8.1
STATUS:
reported by Matt @ Hdesk
Problem id: 12318 Status: RES Catagory: PAR
Occured: Component: PAR
Assi to: Unknown Created by:
Contact: Nancy Burris [277-3390`]
DESCRIPTION:
PAR [Contact: Nancy Burris 277-3390`, PPD Email:nburris@ppd.unm.edu] ^
[Building: Mesa Vista Hall, 56] [Room #: b00] [Plate #: ^
56-1054a/1222-23] [Text: ] [Requested: Rick Olcott 277-1122, PPD ^
Email:rolcott@ppd.unm.edu] [Wed Feb 3 13:07:45 MS
RESOLUTION:
Port activated per request, contact notified. Close. KC/DAL 2/5/99
Problem id: 12321 Status: ACT Catagory: NET
Occured: 02/03/1999 Component: Network
Assi to: Network Created by:
Contact: Marnie Boren [266-1871]
DESCRIPTION:
Ring no answer after 16 rings on 277-9990. This problem was occuring at
4:45
STATUS:
No status entered.
Problem id: 12337 Status: RES Catagory: PAR
Occured: Component: PAR
Assi to: Unknown Created by:
Contact: Karl Malivuk [71243]
DESCRIPTION:
PAR [Contact: Karl Malivuk 71243, Biology Email:kmalivuk] [Building: ^
Biology, 21] [Room #: 165B] [Plate #: no number North wall #1 active ^ #2
not ] [Text: #2 port on north wall-Claa Karl to find port ] ^ [Requested:
Karl Malivuk 71243, Biology
RESOLUTION:
Port activated per request, contact notified. Close. KC/DAL 2/5/99
Problem id: 12341 Status: ACT Catagory: NET
Occured: 02/04/1999 Component: Network
Assi to: Network Created by:
Contact: Penny Martinez [1-505-751-0433]
DESCRIPTION:
Taos branch is having network trouble. I pinged 198.59.154.194 and got
varying ping response times..max:1997, min: 50. Clay Help Desk
STATUS:
No status entered.
Problem id: 12342 Status: ACT Catagory: NET
Occured: 02/04/1999 Component: Network
Assi to: Network Created by:
Contact: Randy Eldredge [7-1978]
DESCRIPTION:
Experiencing extremely slow network connection to Gallup. trying to upload
production job. Needs to get info to Gallup ASAP
STATUS:
No status entered.
Problem id: 12343 Status: RES Catagory: PAR
Occured: Component: PAR
Assi to: Unknown Created by:
Contact: Chad Woodruff [7-7687]
DESCRIPTION:
PAR [Contact: Chad Woodruff 7-7687, Psychology Email:hambone@unm.edu] ^
[Building: Logan Hall, ] [Room #: b68d] [Plate #: 34-b47-1249/50] ^ [Text:
] [Requested: , Email:] [Thu Feb 4 15:31:17 MST 1999]
RESOLUTION:
Port activated per request, contact notified. Close. KC/DAL 2/5/99
Problem id: 12345 Status: RES Catagory: PAR
Occured: Component: PAR
Assi to: Unknown Created by:
Contact: Greg Gomez [7-8381]
DESCRIPTION:
PAR [Contact: Greg Gomez 7-8381, Office of Research Services ^
Email:ggomez@unm.edu] [Building: Scholes Hall, 10] [Room #: 102] ^ [Plate
#: 10-B08-1230/31] [Text: ] [Requested: , Email:] [Thu Feb 4 ^ 17:01:53
MST 1999]
RESOLUTION:
Port activated per request, contact notified. Close. KC/DAL 2/5/99
Problem id: 12349 Status: ACT Catagory: NET
Occured: 02/05/1999 Component: Network
Assi to: Network Created by:
Contact: Trish Stevens [277-4318]
DESCRIPTION:
Wiring closet in Simpson Hall bldg. 66, rm 141a has sizzling sounds coming
from it. Client requests help ASAP.
STATUS:
No status entered.
Problem id: 12351 Status: ACT Catagory: PAR
Occured: Component: PAR
Assi to: Unknown Created by:
Contact: Humnanities Bldg [7-5572]
DESCRIPTION:
PAR [Contact: Humnanities Bldg 7-5572, English Email:mallen@unm.edu]
[Building: Humnanities Bldg, 81] [Room #: 249] [Plate #: 81-378-1287/8]
[Text: deactivate patch 1288 on this plate] [Requested: , Email:] [Fri Feb
5 08:35:01 MST 1999]
STATUS:
No status entered.
Problem id: 12352 Status: ACT Catagory: PAR
Occured: Component: PAR
Assi to: Unknown Created by:
Contact: Humnanities Bldg [7-5572]
DESCRIPTION:
PAR [Contact: Humnanities Bldg 7-5572, English Email:mallen@unm.edu]
[Building: Humnanities Bldg, 81] [Room #: 217] [Plate #: 81-378-1241/2]
[Text: deactivate patch 1242 on this plate] [Requested: , Email:] [Fri Feb
5 08:35:33 MST 1999]
STATUS:
No status entered.
Problem id: 12353 Status: ACT Catagory: PAR
Occured: Component: PAR
Assi to: Unknown Created by:
Contact: Humnanities Bldg [7-5572]
DESCRIPTION:
PAR [Contact: Humnanities Bldg 7-5572, English Email:mallen@unm.edu]
[Building: Humnanities Bldg, 81] [Room #: not in a room] [Plate #:
81-378-1231/32] [Text: activate both patches. Patch 1231 should be
active.] [Requested: , Email:] [Fr
STATUS:
No status entered.
Problem id: 12354 Status: ACT Catagory: PAR
Occured: Component: PAR
Assi to: Unknown Created by:
Contact: Humnanities Bldg [7-5572]
DESCRIPTION:
PAR [Contact: Humnanities Bldg 7-5572, English Email:mallen@unm.edu]
[Building: Humnanities Bldg, 81] [Room #: not in a room] [Plate #:
81-378-1295] [Text: activate this patch] [Requested: , Email:] [Fri Feb 5
08:37:11 MST 1999]
STATUS:
No status entered.
Problem id: 12359 Status: ACT Catagory: PAR
Occured: Component: PAR
Assi to: Unknown Created by:
Contact: Ron Kay [7-2761]
DESCRIPTION:
PAR [Contact: Ron Kay 7-2761, Mech. Engineering Email:ronkay@unm.edu]
[Building: Mech. Engineering, 122] [Room #: 124] [Plate #:
122-123-1425/26/27/28] [Text: Database shows all inactive, but two already
are. They want all four activated. SE
STATUS:
No status entered.
Problem id: 12360 Status: ACT Catagory: NET
Occured: 02/05/1999 Component: Network
Assi to: Network Created by:
Contact: clay [7-4848]
DESCRIPTION:
277-9990 is not answering
Problem id: 12361 Status: ACT Catagory: NET
Occured: 02/05/1999 Component: Network
Assi to: Network Created by:
Contact: Mike Prine [277-4848]
DESCRIPTION:
Getting ring no answer on 277-9800 and 277-9990, 277-9988 works fine. Have
had several clients call in with this as well.
Problem id: 12362 Status: ACT Catagory: PAR
Occured: Component: PAR
Assi to: Unknown Created by:
Contact: Richard Jackson [7-2410]
DESCRIPTION:
PAR [Contact: Richard Jackson 7-2410, Student Health
Email:rjackson@unm.edu] [Building: Student Health, 73] [Room #: 155a]
[Plate #: port #1119] [Text: deactivate port #1428, in room 230, client
request this ASAP, sent request via campus mail
STATUS:
No status entered.
Problem id: 12365 Status: ACT Catagory: NET
Occured: 02/06/1999 Component: Network
Assi to: Network Created by:
Contact: tim thomas at physics [277-2083]
DESCRIPTION:
Client states that 3 cirt hosts are scanning secure ports on hosts
machines at physics. Please contact him today after 1 p.m. and he will
provide you with accurate details