This is a report of the problems from the last week.

There are 25 total problems: 19 active and 6 resolved


Problem id: 12756 Status: ACT Catagory: NET
Occured: 03/16/1999 Component: Network
Assi to: mjones Created by:
Contact: Randy E. [7-1978]


DESCRIPTION:
Slow response time between Valenica and Main Campus. Using a custom ^ application STATUS:
I've been running ping scripts to the router at Valencia for over a week now with very good response times. I cleared the counters on the router and also checked the interface resets (none recorded) and found this unit to be functioning properly. I talked to Randy (4-7-99) and he said that he will get some information from the clients at Valencia on Monday 4-12-99 as he will be going there to setup some machines. I also let Randy know that we will be upgrading the Valencia router hopefully within the next couple weeks.

Problem id: 13195 Status: ACT Catagory: NET
Occured: 04/29/1999 Component: Network
Assi to: tbecker Created by:
Contact: mathew [7-8148]


DESCRIPTION:
security problem with ip address 129.24.206.143 please call mathew STATUS:
Filter has been set for this IP on the router; monitoring results. 5/11: Conferred with Grish--we will leave this open until June 1; if no further developments, will remove filter and close the report at that time. TB

Problem id: 13311 Status: ACT Catagory: NET
Occured: 05/05/1999 Component: Network
Assi to: mjones Created by:
Contact: Gene Lott [277-7310]


DESCRIPTION:
when this server[129.24.157.200]tires to ping outside and has a ^ sinificant problem getting out of the gateway [129.24.152.1] STATUS:
I talked to Gene Lott and he indicated that his dial-in clients are having problems getting to a mail server (bia.edu) in Denver. Traceroutes show a slowdown between MaeWest and a doi network. It also indicates that it's using the vBNS route to reach its destination. I contacted engineers from vBNS and they are currently working on the problem. I called Gene and gave him an update. more to come

Problem id: 13462 Status: ACT Catagory: NET
Occured: 05/18/1999 Component: Network
Assi to: canders Created by:
Contact: billy [2776038/2776035]


DESCRIPTION:
unm continuing program education is experincing network slowdowm. and ^ they do'nt have too many users at this time. STATUS:
No status entered.

Problem id: 13512 Status: COM Catagory: NET
Occured: 05/24/1999 Component: kkNetwork
Assi to: canders Created by:
Contact: Joe Grissemburg or Rick Olcatt [2772464/2771122]


DESCRIPTION:
They are not being able to get in the network. The IP addres ^ 129.24.192.203 throgh 207 are not responding to a ping ej. STATUS:
RES: Electricity was dropped at Ford Utilities while PPD addressed flood related issues. Once electricity was restored network electronics came back online. Cliff/COMMGRP RESOLUTION:
Electricity was dropped at Ford Utilities while PPD addressed flood related issues. Once electricity was restored network electronics came back online. Cliff/COMMGRP

Problem id: 13515 Status: COM Catagory: PAR
Occured: Component: PAR
Assi to: Unknown Created by:
Contact: Shane Adamson [875-1414]


DESCRIPTION:
PAR [Contact: Shane Adamson 875-1414, 801 University ^ Email:shanea@unm.edu] [Building: Research Park, ] [Room #: suite 105] ^ [Plate #: p339-1-1-040 and p339-1-1-12 and 31/32 and 33/44] [Text: ^ Deactivate all ports in this room per Shane] [Reque STATUS:
RES: Ports deactivated per request, contact notified. Close. dal 5/26/99 RESOLUTION:
Ports deactivated per request, contact notified. Close. dal 5/26/99

Problem id: 13519 Status: ACT Catagory: PAR
Occured: Component: PAR
Assi to: Unknown Created by:
Contact: Shelly Cooley [277-5861]


DESCRIPTION:
PAR [Contact: Shelly Cooley 277-5861, Art and Art History Email:scooley@unm.edu] [Building: New Art Building, 84] [Room #: 152a] [Plate #: 84-228a-1127] [Text: activate port] [Requested: , Email:] [Tue May 25 09:46:49 MDT 1999] STATUS:
RES: Port activated per request, contact notified. Close. dal 5/28/99

Problem id: 13520 Status: ACT Catagory: NET
Occured: 05/25/1999 Component: Network
Assi to: canders Created by:
Contact: phillip [7-4848]


DESCRIPTION:
Network slowdown all around campus. Some people report problems ^ loading the UNM hone page. STATUS:
No status entered.

Problem id: 13521 Status: ACT Catagory: NET
Occured: 05/25/1999 Component: Network
Assi to: canders Created by:
Contact: phillip [7-4848]


DESCRIPTION:
Now getting 500 server error when tying to get aout of the UNM Domain STATUS:
No status entered.

Problem id: 13522 Status: ACT Catagory: NET
Occured: 05/25/1999 Component: Network
Assi to: canders Created by:
Contact: operations [277-8113]


DESCRIPTION:
getting calls that its taking a long time to get to the unm home page. STATUS:
No status entered.

Problem id: 13538 Status: COM Catagory: HW
Occured: 05/26/1999 Component: VIEW SONIC
Assi to: Created by:
Contact: OPERATIONS [277-8113]


DESCRIPTION:
VIEW SONIC WK STATION NOT WORKING//////CLIFF A LOOKING INTO IT. RESOLUTION:
NEW CABLING PUT IN//POWERED CYCLED BACK UP.

Problem id: 13544 Status: ACT Catagory: NET
Occured: 05/26/1999 Component: Network
Assi to: canders Created by:
Contact: jim davis [277-3305]


DESCRIPTION:
having problem with pieces of web page coming threw from santa fe.for ^ users in santa fe. STATUS:
No status entered.

Problem id: 13545 Status: RES Catagory: NET
Occured: 05/26/1999 Component: Network
Assi to: Network Created by:
Contact: tony garcia [277-8113]


DESCRIPTION:
we have a bad cable that is pinched that is connected to the solimar ^ work station. needs to be replaced asap thanks. STATUS:
RES: Gave operations a new cable to replace the damaged one. Closed. JL. RESOLUTION:
Gave operations a new cable to replace the damaged one. Closed. JL.

Problem id: 13546 Status: ACT Catagory: PAR
Occured: Component: PAR
Assi to: Unknown Created by:
Contact: Don ellerby [2727605]


DESCRIPTION:
PAR [Contact: Don ellerby 2727605, Material processing Email:dteller@sandia.golv] [Building: Advance Material Laboratory/Reasearch Park, 332] [Room #: 230] [Plate #: 337-142-1413/1414/1412] [Text: Three plates that need to be activeted] [Req STATUS:
No status entered.

Problem id: 13553 Status: ACT Catagory: PAR
Occured: Component: PAR
Assi to: Unknown Created by:
Contact: Paul Collins [925-5554]


DESCRIPTION:
PAR [Contact: Paul Collins 925-5554, Athletics Email:lobo@unm.edu] [Building: The Pit, 302] [Room #: 176] [Plate #: 302-163a-1208/09 ] [Text: Port 1 and 2] [Requested: , Email:] [Thu May 27 10:19:31 MDT 1999] STATUS:
No status entered.

Problem id: 13554 Status: RES Catagory: NET
Occured: 05/27/1999 Component: Network
Assi to: Network Created by:


DESCRIPTION:
This is a Test Page Please Ignore it. STATUS:
RES: close RESOLUTION:
close

Problem id: 13555 Status: ACT Catagory: PAR
Occured: Component: PAR
Assi to: Unknown Created by:
Contact: Paul Collins [925-5554]


DESCRIPTION:
PAR [Contact: Paul Collins 925-5554, Athletics Email:lobo@unm.edu] [Building: The Pit, 302] [Room #: 178] [Plate #: 302-163a-1206/07] [Text: ] [Requested: , Email:] [Thu May 27 10:21:08 MDT 1999] STATUS:
No status entered.

Problem id: 13556 Status: RES Catagory: PAR
Occured: Component: PAR
Assi to: Unknown Created by:
Contact: Mario Delahuerga [72588]


DESCRIPTION:
PAR [Contact: Mario Delahuerga 72588, LTD, ZIMLIB ^ Email:mariod@unm.edu] [Building: Zimmerman Library, 53] [Room #: 235] ^ [Plate #: 53-205-2219] [Text: Activate ethernet on 53-205-2219] ^ [Requested: , Email:] [Thu May 27 10:39:51 MDT 1999] STATUS:
RES: Port activated per request, contact notified. Close. dal 5/28/99 RESOLUTION:
Port activated per request, contact notified. Close. dal 5/28/99

Problem id: 13566 Status: ACT Catagory: PAR
Occured: Component: PAR
Assi to: Unknown Created by:
Contact: Suzie Marbury [70695]


DESCRIPTION:
PAR [Contact: Suzie Marbury 70695, Law School Email:marbury@unm.edu] [Building: Law School, ] [Room #: 1330] [Plate #: 1330a-1416] [Text: Please hookup 1330a-1416 to the zylogic] [Requested: , Email:] [Fri May 28 09:48:38 MDT 1999] STATUS:
No status entered.

Problem id: 13567 Status: ACT Catagory: PAR
Occured: Component: PAR
Assi to: Unknown Created by:
Contact: Suzie Marbury [70695]


DESCRIPTION:
PAR [Contact: Suzie Marbury 70695, Law School Email:marbury@unm.edu] [Building: Law School, ] [Room #: 1330] [Plate #: 3227a-1419] [Text: Please active patch 3227a-1419] [Requested: , Email:] [Fri May 28 09:49:23 MDT 1999] STATUS:
No status entered.

Problem id: 13568 Status: ACT Catagory: NET
Occured: 05/28/1999 Component: Network
Assi to: canders Created by:
Contact: Sherry Chernoff [277-0268]


DESCRIPTION:
The student health center network system is down. This is one of many ^ of the IP address that is not responding to the ping ^ 129.24.155.226~ej. STATUS:
No status entered.

Problem id: 13569 Status: ACT Catagory: PAR
Occured: Component: PAR
Assi to: Unknown Created by:
Contact: Dennis weide [277-3716]


DESCRIPTION:
PAR [Contact: Dennis weide 277-3716, women research center Email:dmweide@unm.edu] [Building: Mesa Vista hall, 56] [Room #: 1160] [Plate #: 56-1099-1113/14] [Text: ] [Requested: , Email:] [Fri May 28 15:13:06 MDT 1999]

Problem id: 13572 Status: ACT Catagory: PAR
Occured: Component: PAR
Assi to: Unknown Created by:
Contact: Don Cooper [272-7604]


DESCRIPTION:
PAR [Contact: Don Cooper 272-7604, ChNe Email:dcoope@sandia.gov] [Building: AML, 337] [Room #: 230] [Plate #: 337-142-1412/13/14] [Text: ] [Requested: S/A , Email:] [Fri May 28 16:45:10 MDT 1999]

Problem id: 13573 Status: ACT Catagory: PAR
Occured: Component: PAR
Assi to: Unknown Created by:
Contact: Eric Nudell [75860]


DESCRIPTION:
PAR [Contact: Eric Nudell 75860, Library Technology Development Email:emnudell@unm.edu] [Building: Parish Library, 87] [Room #: B09] [Plate #: 87-B08-1104] [Text: wallplate port 1104 appears to be dead] [Requested: , Email:] [Fri May 28 1

Problem id: 13579 Status: ACT Catagory: NET
Occured: 05/29/1999 Component: Network
Assi to: Network Created by:
Contact: D Grisham [277-8032]


DESCRIPTION:
D Grisham wants sites info@wir-im-mittelstand.de/mbombs@gmx.de. ^ service denial///crashing europa.The ip# is 194.221.50.50 that they ^ are using. the network provider is http://www.ecrc.de/ STATUS:
I was enlightened that Europa is having hardware problems. Commgroup will address the issue pertaining to blocking the addresses requested on Tuesday,6/1/99. Cliff/COMMGRP