The Maintenance & Planning Division also includes a remodeling shop. The Remodeling team provides heavy repair and renovation services. Customers seeking remodeling or renovation work for their department should contact their PPD are maintenance office. The area manager will contact UNM’s internal remodeling services or the services of commercial contractors.

New customer communication process changes in our Remodel Section include careful differentiation between preliminary, programming estimates vs. the more detailed construction cost estimate derived from actual subcontractor bids. The Remodel Section has also added a formal architectural and engineering design step in most remodel projects. These changes were made to improve the accuracy of project cost estimates and to reduce the frequency of change orders and to eliminate customer uncertainty.

Due to fluctuations in department demand for remodel services, the Remodel Section relies on construction contractors to supplement our Remodel crew. Job Order Contracting (JOC) is flexible method for shortening our response time and serving our remodel customers in a more professional way. Thus, our Remodel Section has an organizational model that features a small in-house construction staff for renewal projects of limited scope, while coordinating and managing larger scale projects via Job Order Contracting.

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