Disputed Transactions

Errors regarding incorrect billing may occasionally occur with the Fuel Card. When errors are found on a statement, it is imperative that the problem be resolved in a timely manner. we have 30 days from the date of the statement to notify the bank of a disputed transaction. the vehicle's supervisor/responsible party should try to resolve any problems by working directly with the vendor. If a problem cannot be resolved with the vendor, a Fuel Card Statement of Disputed Item form should be compelted and delivered to the Fuel Card Administrator in Purchasing.

 

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