Disputed Transactions - Definitions

The following are circumstances that could consitute a disputed transaction:

  1. Amount of the purchase was altered
  2. An unauthorized charge
  3. Merchandise damaged or inoperable
  4. Merchandise delivered that was not as specified when ordered
  5. Quantity received not the same as the quantity ordered
  6. A credit not recieved
  7. Multiple or duplicate charges for the same items
  8. Merchandise charged on statement but not received
  9. Order canceled prior to shipment of merchandise
  10. Merchandise returned but credit has not been issued
  11. Other, provide complete details
  12. Inadequate Description/Unrecognized Charge
  13. I am no longer disputing this charge

The following circumstandces do not consitutue a disputed transaction:

  1. Merchandise delivered, but user is on leave and cannot check items
  2. Order canceled after vendor shipped the merchandise

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