Disputed Transactions - Definitions
The following are circumstances that could consitute a disputed transaction:
- Amount of the purchase was altered
- An unauthorized charge
- Merchandise damaged or inoperable
- Merchandise delivered that was not as specified when ordered
- Quantity received not the same as the quantity ordered
- A credit not recieved
- Multiple or duplicate charges for the same items
- Merchandise charged on statement but not received
- Order canceled prior to shipment of merchandise
- Merchandise returned but credit has not been issued
- Other, provide complete details
- Inadequate Description/Unrecognized Charge
- I am no longer disputing this charge
The following circumstandces do not consitutue a disputed transaction:
- Merchandise delivered, but user is on leave and cannot check items
- Order canceled after vendor shipped the merchandise