If a PCard is lost or stolen, or if you suspect that your PCard number is at risk, you must report the card lost/stolen to Bank of America within 24 hours.
Follow these steps any time your PCard or PCard number is at risk:
- Call the Purchasing Card Administrator
- Call Bank of America
- Send an email to the PCard Administrator including all fraudulent activity
- Report fraud to the vendor immediately
- Follow up with the PCard Administrator until all fraudulent activity has been credited or resolved