Working Paper
Planning Committee on Diversity Promotion
I. Introduction
This working paper is divided into five
sections and appendices. Section I is the introduction and
provides a brief guide on how this Working Paper is organized, the charge
to the committee, a conceptual framework for viewing diversity in a complex
environment, and the membership of the committee. Section II focuses
on the resources, strengths, and competitive advantages of the University.
Section III provides a brief description of the diversity programs that
currently exist with a detailed list provided in Appendix C. Section
IV includes a broad discussion of the gaps that exist in the current programs.
Section V focuses briefly on the recommendations of the committee with
a list provided in Appendix D. Section V also contains a brief discussion
of some tools for assessing diversity as well as tasks that need to be
addressed in the future. Finally, the last section, Appendices, includes
all of the supporting documents for this report.
The charge of the Committee was essentially
three fold: 1) to develop an inventory of current diversity programs
and activities; 2) to determine the gaps in the existing diversity programs;
and 3) to produce a five page working paper or final report on the topic
of “Diversity Promotion.” It should be noted that one aspect of the
charge of the committee was to consider the entire University including
the branch campuses, the broadcast media, and the Extended University.
However, due to the short time period involved between the creation of
the committee and the deadline to produce a working paper, these three
subsets of the charge remain to be analyzed in future work.
A. Conceptual Framework for Diversity
A working definition of “Diversity” is
provided as follows: Diversity is an inclusive term that goes beyond
race and gender. It is a philosophical belief that all forms of differences,
including religion, geography, etc. are valuable and should be honored
as such. Equal Opportunity and Affirmative Action are federally mandated
compliance responsibilities imposed on the institution that requires that
we be colorblind and color aware respectively. Diversity is a voluntary
belief system that indicates we value all forms of diversity, not just
color and gender. Diversity is also a goal to be attained that empowers
each individual group to be heard and participate equally in whatever activity,
process, department, or administrative structure one chooses to engage
in. Please review the content of this report with the understanding
that the committee utilized the description of diversity as herein described.
Appendix A below provides a conceptual
framework for understanding and managing diversity in complex organizations.
Table 14.1, taken from Cox's (1993) book entitled Cultural Diversity in
Organizations, describes briefly three types of organizations; monolithic,
pluralistic, or multicultural. Figure 14.1 provides a framework for
guiding organizational change for managing and valuing diversity.
Finally, Figure 1 depicts a conceptual framework for managing diversity
from a monolithic or homogeneous to a multicultural organization (Muller
& Haase, Hospital & Health Services Administration, 39:4, Winter
1994). This should assist in determining where UNM is currently and
where it aspires to be in the future.
B. Members of the Committee
A complete list of the members of the
committee is provided in Appendix B. It should be noted that the
makeup of the committee included primarily 10 faculty and staff members
from the main campus and one external community member. The committee
discussed adding other members, for example replacing the external community
member who was unable to participate, but due to the short timeframe, no
additional members were added.
II. UNM’s Resources, Strengths,
and Competitive Advantages.
The University is uniquely positioned
to embrace the diversity of the people in its geographical region, the
second most ethnically diverse state, and to build a model and strong institutional
culture that reflects this advantage. UNM’s human resources and programmatic
endeavors are its competitive advantage because they reflect the unique
historical and cultural legacy of the state. However, the committee
believes that the institutional structure and climate of UNM has not yet
realized this potential because, organizationally, we have much work to
do to become a truly “diversity-friendly” and multicultural institution.
The following conditions have yet to be achieved:
a. espouse and practice a philosophy of valuing people’s uniqueness and diversity by institutional leaders, e.g. senior management and governing officials need to demonstrate their supportCurrent human resources, management, and administrative decision making bodies do not provide the leverage to increase the diversity of the university to reflect the diversity or demographics of the state. The University needs to implement systems and practices beyond current programs that will lead to multiculturalism rather than assimilation. The committee believes the UNM’s leaders inherently hold such values; however, thus far, they have not enacted effective policies and practices to achieve these goals.
b. proactive institutional policies and programs to enact this belief and philosophy in contrast to the current reactive/compliance-oriented nature of policies and programs.
c. the racial, ethnic, and gender mix of various administrative, faculty, staff and student groups need to reflect the state’s demographic mix.
d. full structural integration of UNM’s administrative, faculty, staff, and student groups wherein the proportion of racial, ethnic, gender, and other diversity groups in senior management and governing officials reflect the rest of the state of New Mexico or the region.
III. Current Diversity Programs
A. Overview of Existing Programs
Members of the committee spent a considerable
amount of time compiling a list of existing diversity programs at UNM.
This list is provided in Appendix C below. However, it should be
noted that while the list is extensive, it does not include all diversity
programs on campus. An all-inclusive list would have required additional
time and resources not available to this committee.
The list is divided into three parts.
The first part includes a list of diversity programs for UNM employees,
both faculty and staff. The second part is a list of diversity programs
for students, while the last part is a brief list of student cultural programs
(celebrating specific events or dates). Again, the members of the committee
wish to emphasize that the diversity list is not complete and should not
be viewed as an exhaustive list.
A review of the list suggests that
the vast majority of the diversity programs on campus are focused on students,
while little exists for faculty and staff. The list is further divided
into subcategories that include the name of the program or project, the
funding source or sources, the constituency it serves, the commitment or
support the program receives, the effectiveness of the program, the sustainability,
the marginalization of the program, and a brief description of each program.
Obtaining this additional information will enhance the assessment of our
current diversity efforts.
IV. Gaps in Diversity Programming.
A significant number of gaps were
identified within the existing diversity programs at UNM. The most
obvious gap is the paucity of diversity programs for employees, particularly
faculty and staff. Programs for employees comprise less than
one page, whereas programs for students required seven pages. The
University should develop programs to support diversity and diversify the
faculty in all ranks and the staff at all levels. It is critical
that the faculty and staff be more representative of the student population
it serves.
Another major gap is a clearly defined,
well-articulated and widely disseminated statement on diversity.
The statement should include the position of the University and the top
administration. It should also include a specific set of goals with
measurable objectives. The objectives should be communicated often
to community and the community should have an opportunity to provide input.
Once this is done, 3 to 5 diversity priorities should be identified and
the institution should focus all of its energies and resources behind these
priorities. Moreover, a timeline, preferably in increments of one
year, should be established to accomplish the priorities with clear lines
of accountability. Once the period of time has elapsed, the priorities
not accomplished should be evaluated to determine if they should be kept
or other institutional priorities should be added from the list previously
developed.
The third gap is the lack of institutional
commitment to disenfranchised groups. These include ethnic minority
groups, women, the disabled, veterans, gay/lesbians, etc. The University
needs to evaluate how to value the diversity of all of these groups.
These groups should then be consulted to determine what types of programs
are appropriate for their particular needs.
The fourth gap is a lack of organizational
structure that fosters diversity. For example, a reward system should
be developed and institutionalized to reward administrators and other managers
for progressing toward and/or achieving diversity goals. Moreover,
the structure should also have sufficient resources, both human and capital,
to achieve its mission. Often, institutions develop goals and disseminate
objectives widely; yet the resources needed to accomplish the objectives
are either rarely provided or ignored.
The final gap that exists is that
there is not a single individual or unit on campus that is responsible
for valuing and managing diversity. Currently, diversity promotion
is done in isolated pockets throughout the university like the Division
of Student Affairs, where a large number of student-focused diversity programs
reside. The University should create a top-level administrative unit
whose sole purpose is to promote and manage diversity. Since
UNM has never done a comprehensive diversity audit, there may other gaps
will be uncovered once an audit is completed.
In order to meaningfully promote
diversity, the University must commit itself to a comprehensive, long term,
in depth effort to reevaluate fundamental institutional underpinnings such
as its use of language, values, and communication between and among its
diverse groups as well as management systems and its organizational policies
and programs.
V. Recommendations
A list of recommendations developed
by the committee is provided in Appendix D below. The recommendations
are grouped into three broad areas: representation in the organizational
structure and climate; recruitment, retention, and employment programs;
and resource issues. Examples of organizational structure or climate
issues include hiring and retaining Hispanics, Native- and African-Americans,
and women in middle and top levels of administration, developing policies
that value diversity, or including diversity in the curriculum. Recruitment
and retention programs would involve salary set-aside programs for minority
faculty, dual career programs, or programs to retain key faculty or administrators.
Resource issues include identifying the necessary personnel and money to
carry out and achieve the diversity goals.
A. Diversity Assessment Tools
In Appendix E, the committee has
provided several diversity assessment tools, i.e., questionnaires, checklists,
and opinionnaries. The toolbox also includes information for conducting
focus groups and interviews along with tools for pinpointing diversity-related
problems and training needs for managerial and non-managerial staff.
It is recommended that the University immediately undertake a comprehensive
diversity assessment to understand its current state of affairs as it relates
to diversity.
B. Future Tasks
In the future, the Task Force, and more
importantly the University, needs to identify diversity as a major priority.
Once this is done, a message with specific goals should be developed and
communicated to the university and greater community. The primary
focus of the message should be that diversity is valued and is a high priority
for the institution. This message should be communicate often to
the community. Next, the University should commit the necessary resources
to accomplish the goals. Finally, an evaluation system should be
put in place to measure the effectiveness of the programs in place.
The evaluation system can also be used as a management tool to provide
valuable information on effectiveness of each program.
Lastly, the members of the committee strongly
urge the central administration of the University to create a unit on campus
to oversee all diversity programs. Furthermore, the office should
be headed by senior level administrator reporting to the President of the
University. The office should also be provided with the appropriate
resources to carryout the diversity mandate established by the administration
and campus community.
APPENDICES
Appendix A
Conceptual Framework
Appendix B
List of Committee Members
Planning Committee on Diversity Promotion
1. Vi Florez, Dean of Education
(Member, Strategic Planning Task Force and Liaison to committee)
2. Lee Francis, Associate
Professor of Native American Studies, Director Native American Studies
3. Roberto Gomez, Assistant
Professor of Psychiatry, Associate Dean, Office of Cultural & Ethnic
Programs, Medical School, Health Sciences Center
4. Cheryl Learn, Associate
Professor of Nursing, Acting Director of Women's Studies
5. Ricardo Maestas, Committee
Chairperson, Executive Affairs Officer
6. Helen Muller, Professor
& Chairperson of Organization Studies, Anderson Schools of Management
7. Shaime Okunor, Assistant
Professor, Director African American Studies (Invited, but unable to participate)
8. Matthew Padilla, Associate
Vice President for Student Affairs
9. Anne Thomas, Director Office
of Equal Opportunity
10. Eliseo "Cheo" Torres, Vice President
for Student Affairs (Member, Strategic Planning Task Force and Liaison
to committee)
11. Laura Valdez, New Student Orientation
Manager, Dean of Students Office
12. Maggie Werner-Washburne, Associate
Professor of Biology
13. Judy Zanotti, President New Mexico
First (Invited, but unable to participate)
Appendix C
List of Diversity Programs
Appendix D
List of Recommendations
A. Organizational Structure and
Climate
1. Conduct a comprehensive diversity
audit that assesses the entire university’s commitment and work toward
creating a multicultural organization.
2. Create a position and unit, preferably
reporting to the President, that will be in charge of recruiting, reviewing,
retaining, and hiring a diverse workforce, both faculty and staff.
3. Expand diversity awareness, mentoring,
promotion, etc. programs for staff because they are almost non-existent.
4. Expand diversity awareness, mentoring,
promotion, etc. programs for faculty because they are almost non-existent.
5. Develop an organizational structure
that will foster structural integration of diversity and places diversity
as its highest priority with appropriate accountability mechanisms.
6. Create a campus-wide committee
on Diversity Promotion, which should include administration, faculty, staff,
and students that is appointed by and reports to the President.
7. Develop a reward structure for
administration, faculty, and staff that values and promotes diversity.
8. Develop an evaluation and assessment
system to measure accountability for diversity promotion.
9. Ensure that all diversity programs
implemented are accessible and equitable.
10. Develop a campus-wide committee
of faculty, staff, and students to examine diversity in the structure of
the University and in the curriculum at both the undergraduate and graduate
levels.
11. UNM must review all current
policies and procedures to insure that they promote diversity and assist
in producing a diverse workforce, rather than hinder the process.
12. Gather information on the branch
campuses, the broadcast media and the Extended University.
B. Recruitment, Retention and Employment
13. The University must take a proactive
approach to recruiting a diverse workforce.
14. Develop diversity awareness
and skills development training programs for administration, faculty, staff,
and students.
15. Develop a reward system for
recruiting and retaining a diverse workforce.
16. Develop a Salary Set-Aside
Program to hire a diverse pool of faculty and staff.
17. Develop a dual career hiring
program to attract and retain dual career employees.
18. Develop ESL courses for non
English speaking employees.
19. UNM workforce, especially at
middle and top administrative levels should reflect the racial makeup of
the State of New Mexico and, therefore, programs to effect this must be
implemented.
20. UNM should have a Native American,
African American in its top administration.
21. Develop mentoring programs for
faculty, staff, and students to recruit and retain a diverse workforce.
C. Resources
22. Commit institutional resources,
i.e. financial, human, technological, etc, to insure campus diversity goals
are achieved.
23. UNM administration must make
“valuing diversity” one of its highest priorities and must communicate
frequently and consistently this message to the university and broader
community.
24. UNM must look past the current
federal standards for underutilization of staff and develop long-term goals
for bringing the demographics of its employees and students to reflect
that of the state is serves.
25. Develop diversity programs for
Veterans.
Appendix E
Instruments to Assess Diversity