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Equal Access Services FAQ's
Frequently Asked Questions















What is Equal Access Services?

The Equal Access Services program is designed to provide academic support services for qualified students with disabilities. We assist the University in complying with the Americans With Disabilities Act (ADA) section 504 of the Rehabilitation Act of 1973.


What do the services include?

Extended time on exams, interpreting (SE, ASL, OSS, RT), scanning books to enlarge font, proctoring exams (reading and/or writing assistance), note taking services, transcribing books, manual signed language and interpreters, cassette tapes, NCR binder/paper, FM transmitter, computer for exam, book scanning.


How do I find out if I qualify for services?

A learning disability (LD) is a permanent disorder that affects the manner in which individuals with normal or above average intelligence take in, retain and express information. It is not a form of test anxiety or an emotional disorder. Recognized in individuals as deficits in one or more of the following areas: reading comprehension, spelling, written expression, math computations, and problem solving. It can manifest itself in only one specific academic area, such as math or foreign language.

Often inconsistent. It may present problems on Mondays, but not on Tuesdays. It may cause problems throughout grade school, seem to disappear during high school, and then resurface again in college.


Qualified Student with a Disability

A qualified student with a disability is a student with a disability who meets the academic and technical standards required for admission and participation in the programs and activities of the University of New Mexico Valencia Campus.


Procedures for Requesting and Determining Academic Adjustments

The first step in the process for a student who seeks academic adjustment because of a disability is to register with the Equal Access Services office and submit documentation of the disability from a licensed or certified professional in order to become eligible for services. Once a student establishes that he or she has a disability, the University will work with the student to determine what academic adjustments are appropriate and reasonable in accordance with Section 3.3 of the University Business Policies and Procedures Manual under 2310 Academic Adjustments For Students With Disabilities.


Although Equal Access Services does not conduct tests for qualifying for services we can recommend the following diagnosticians:

Certified Learning Disability Diagnosticians:

Lisa Rogers 294-1406

Carol Allen 296-1264


Services for Deaf and Hard of Hearing:

UNM Deaf and Hard of Hearing Services 277-6605 277-3510 (fax)

Community Outreach for the Deaf 255-7636


Services for the Blind:

New Mexico Commission for the Blind 841-8853


How do I apply for services?

1st Complete an Equal Access Services Application

2nd Contact Equal Access Services at 925-8560 to schedule an appointment


Will my disability be confidential?

Equal Access Services follows all FERPA confidentiality guidelines. All students and medical documentation is confidential. Documentation is only reviewed by the Coordinator of Equal Access Services, and case by case staff members.


Who informs my instructors that I am a client of Equal Access Services?

A confidential memo is written for Equal Access students to give to each of their instructors. The memo explains the accommodations that the student is eligible to receive in the classroom. The student is responsible for requesting the memo every semester of attendance.


It takes me longer to read than others, does this mean I have a learning disorder?

My mind wanders during lectures and tests; do I have a learning disorder?

Some common characteristics of learning disabilities among college students:

Reading Skills: Slow reading rate and/or difficulty in modifying reading rate accordance with material complexity, poor comprehension and retention, and difficulty identifying important points and themes.

Written Language Skills: Frequent spelling errors (e.g., omissions, substitutions, and transpositions), especially in specialized and foreign vocabulary.

Oral Language Skills: Inability to concentrate on and comprehend language, difficulty in orally expressing ideas that he/she seems to understand, and written expression is better than oral expression.

Mathematical Skills: Reversed numbers (e.g., 123 to 321 or 231), confuses operational symbols, especially + and x, difficulty recalling the sequence of operational processes, and difficulty comprehending word problems.

Organizational and Study Skills: Time management difficulties, slow to start and complete tasks; repeated inability, on a day-to-day basis, to recall what has been taught; and difficulty following oral and written directions.


If I was considered learning disabled in high school, do I still qualify for services?

If I am a transfer student, do I need new documentation?

I reverse my numbers and letters at times and I think I may be dyslexic; can Equal Access Services assist me?

If a student has previous documentation of a learning disability, the student needs to bring the documentation report with him/her to their scheduled appointment with Equal Access Services. If the student needs to obtain a copy of the report from the evaluator, complete the Client Release Of Information form. The student is responsible for obtaining his/her own diagnostic report. When the documentation is received by Equal Access Services, it will be reviewed for completeness. Equal Access Services review the documentation and requested accommodations of the student.



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  Still have questions? Call 925-8560 or E-Mail vcadvise@unm.edu