PAMELA LUTGEN-SANDVIK
Department
of Communication and Journalism
University
of New Mexico
MSC03 2240; 1 University of New Mexico;
Albuquerque, NM 87131
Department Telephone: 505-277-5305
Email: plutgen@unm.edu
Education
Doctor of Philosophy, Organizational Communication, 2005
Arizona State University; Tempe, Arizona
Research Focus: Destructive Organizational Communication
Dissertation: Water Smoothing Stones: Subordinate Resistance to Workplace
Bullying
Master of Public Administration, 1994
City University, Bellevue Washington
Concentration: Nonprofit Management
Bachelor of Social Work, 1993
Honors: Magna cum Laude
University of Alaska Anchorage; Anchorage, Alaska
Capstone Project: School-Based Drug Abuse Prevention Program for
Pregnant/Parenting Teens
Positions
Held
Associate Professor,
Assistant Professor,
Teaching Associate,
Executive Director-CEO, Matanuska-Susitna Recovery
Center, Inc. 1997 - 2000
Executive Director-CEO, Valley Women’s Resource
Center, Inc. 1993 - 1997
Publications
(See abstracts at end of CV)
Books
Lutgen-Sandvik,
P., & Sypher, B. D. (Eds.). (2009). Destructive organizational
communication: Processes, consequences, and constructive ways of organizing.
New York: Routledge/Taylor & Francis. 2009 Book of the Year, Edited
(National Communication Association, Organizational Communication Division)
Lutgen-Sandvik,
P. (2012). Writing Handbook for Professionals.
Refereed
Journal Articles
Lutgen-Sandvik,
P., & Tracy, S.J. (2012). Answering five key questions about workplace
bullying: How communication scholarship provides thought leadership for transforming
abuse at work. Management Communication Quarterly, 26(1), 3-47. doi:
10.1177/0893318911414400
Lutgen-Sandvik,
P., Riforgiate, S. E., & Fletcher, C. V. (2011). Work as a source of
positive emotional experiences and the discourses informing positive assessment.
Western Journal of Communication, 75(1), 2-27. doi: 10.1080/10570314.2010.536963 Lead Article.
Lutgen-Sandvik,
P., & McDermott, V. (2011). Making sense of supervisory bullying: Perceived
powerlessness, empowered possibilities. Southern Communication Journal, 76(5),
342–368. doi: 10.1080/10417941003725307
Namie,
G., & Lutgen-Sandvik, P. (2010). Active and passive accomplices: The
communal character of workplace bullying. International Journal of
Communication, 4, 343-373. http://ijoc.org/ojs/index.php/ijoc
Lutgen-Sandvik,
P., & McDermott, V. (2008). The constitution of employee abusive
organizations: A communication flows theory. Communication Theory, 18(2),
304-333.
Lutgen-Sandvik, P. (2008). Intensive remedial identity work:
Responses to workplace bullying as trauma and stigma. Organization Special
Issue (Managing Identities in Complex Organizations), 15(1), 97-119.
(Article of the Year. National Communication Association, Organizational Communication
Division)
Lutgen-Sandvik,
P. (2007). But words will never hurt me: Abuse and bullying at work, a
comparison between two worker samples. Ohio Communication Journal, 45, 27-52.
Lutgen-Sandvik,
P., Tracy, S. J., & Alberts, J. K. (2007). Burned by bullying in the
American workplace: Prevalence, perception, degree, and impact. Journal of
Management Studies, 44(6), 835-860. Lead Article.
Lutgen-Sandvik, P. (2006) Take this
job and …: Quitting and other forms of resistance to workplace bullying. Communication
Monographs, 73, 406-433. (Outstanding Scholarly Article in Applied
Communication. Applied Communication Division, National Communication
Association)
Lutgen-Sandvik,
P. (2003). The cycle of employee emotional abuse:
Generation and regeneration of workplace mistreatment. Management
Communication Quarterly, 16, 471-501. “The 50 Most-Frequently-Read Articles in
MCQ during July 2005 (#5); and December 2005 (#10)” http://mcq.sagepub.com/reports/mfr1.dtl)
Lutgen-Sandvik, P. (2003). An
ill-wind that blows no one good: Cluster analysis of a constitutional scholar’s
illness metaphor and resistance rhetoric targeting the president, congress, and
the November 13th Military Order. Iowa Journal of Communication, 35, 107-123.
Book
Chapters
Lutgen-Sandvik,
P., & Fletcher, C.V. (2012). Conflict motivations and tactics of targets,
bystanders, and bullies: A thrice-told tale of workplace bullying In J. G.
Oetzel & S. Ting-Toomey (Eds.), Sage Handbook of Conflict Communication
(2nd ed., pp. forthcoming).
Lutgen-Sandvik,
P.,
Namie,
G., Namie, R., & Lutgen-Sandvik, P. (2011). Challenging workplace bullying
in the
Lutgen-Sandvik, P., Namie, G., & Namie, R. (2009).
Workplace
bullying: Causes, consequences, and corrections. In P. Lutgen-Sandvik & B.
D. Sypher (Eds.), Destructive organizational communication: Processes,
consequences, and constructive ways of organizing (pp. 27-52). New York:
Routledge/Taylor & Francis.
Lutgen-Sandvik,
P., & Sypher, B. D. (2009). Introduction. In P. Lutgen-Sandvik & B. D.
Sypher (Eds.), Destructive organizational communication: Processes,
consequences, and constructive ways of organizing (pp. xv-5). New York:
Routledge/Taylor & Francis.
McDermott,
V.M., & Lutgen-Sandvik, P. (2009). Communicating subtle messages: Creating
hostile and supportive environments. In B. Brushan (Ed.), Communication in perspectives (pp. 31-57). Amani: Germany.
Other
Lutgen-Sandvik, P. (January, 2007). How employees
fight back against workplace bullying. Communication Currents, 2(1). http://www.communicationcurrents.com/.
National Communication Association.
Lutgen-Sandvik, P. (forthcoming).
Pedagogical-remedial interviewing: In-depth research with victims of trauma. In
S. J. Tracy’s Qualitative Research
Methods in Communication.
Manuscripts
in Progress
In-Revision
Lutgen-Sandvik, P. (in progress) Effects
upon Workers and Workplaces When Bullying Is
Not Addressed in L. M. Crothers, Ed.,
Bullying in the Workplace: Symptoms, Causes
and Remedies.
Lutgen-Sandvik, P. & Hood, J. (revise,
resubmit) Positive organizing and bullying communication: Do positive phenomena
moderate the effects of workplace bullying on desired outcomes? Journal of
Management Issues
Under
Review
In-progress
Kimura, M. & Lutgen-Sandvik, P.
(in progress). Attraction
rather than promotion: Persuasive communication encouraging Alcoholics
Anonymous newcomers to “keep coming back”
(book) Lutgen-Sandvik, P. (in
progress). Positive organizing:
Positive communication and transformative interactions in organizations,
Routledge: NY
Lutgen-Sandvik, P. (in progress).
Fleshing out the effects of workplace bullying on family communication and
relationships
Lutgen-Sandvik, P. & Riforgiate, S. (in progress). Blurring the boundaries between home and work: Boundary permeability, bleed-through valence, and effect of bleed-through
Conference Papers/Presentations
Kimura, M. & Lutgen-Sandvik, P. (2012). A Program of
Attraction Rather than Promotion: Encouraging the Newcomers to “Keep Coming
Back.” National Communication
Association,
Lutgen-Sandvik,
P. & Tracy, S. J. (2011). Nightmares
and Demons Revisited: An Organizational Communication Approach to researching
and Ameliorating Workplace Bullying and Employee Emotional Abuse. Top-Four Paper, Organizational
Communication Interest Group. Western
States Communication Association, Monterey, CA; February 18-22.
Lowry, C. & Lutgen-Sandvik, P. (2011). Wartime Rape
Narrative Theory. Top Paper, Communication
Theory Interest Group. Western States Communication Association, Monterey,
CA; February 18-22.
Lutgen-Sandvik, P., Dickinson, E., & Foss, K.
(2010). Priming, Painting,
Peeling, and Polishing: Constructing and Deconstructing the
Woman-Bullying-Woman Identity at Work. National Communication Association, San
Francisco, November 14-17.
Lutgen-Sandvik,
P. (2010). Positive Communicative Interactions as an Indicator of Emergent
Leadership. National Communication Association, San Francisco, November
14-17.
Lutgen-Sandvik, P.,
Riforigate, S. & Fletcher, C.V. (2009) Work as a Source of Positive
Emotional Experiences and the Discourses Informing Positive Assessment. National
Communication Association, Chicago, November 12-15. Top-four Paper (National
Communication Association, Organizational Communication Division)
Lutgen-Sandvik, P. & Hood, J. (2009) Positive
Organizational Communication and Workplace Bullying: The Risk of Building One
and Avoiding the Other. National Communication Association, Chicago,
November 12-15.
Lutgen-Sandvik, P., & Namie,
G. (2009). Workplace
Bullying from Start to Finish: Bullies’ Position and Supporters, Organizational
Responses, and Abuse Cessation. Western States Communication Association,
Mesa, AZ; February 13-17.
Lutgen-Sandvik, P., Dickinson, E. A., & Foss, K. A.
(2009). Cat Fights, Bitches, and Alpha-Females?: Exploring and Critiquing the
Women-Bullying-Women Pattern in Bullying Survey Research. Western States
Communication Association, Mesa, AZ; February 13-17.
Lutgen-Sandvik,
P. (2009, February 13-17). Carving out a research agenda as a career path.
Paper presented at the Western States Communication Association Annual
Convention, Mesa, AZ.
Lutgen-Sandvik, P.
(2008). Keynote Speaker, “Workplace Bullying in the United States:
Prevalence, Resistance, and Emotions.” 6th Annual International
Association on Bullying and Harassment in the Workplace Conference
Montreal, Quebec; June 3-7.
Lutgen-Sandvik, P., & Sandweiss, N. (2008). The Bully in the Next Cubicle: How to Identify, Address, and Prevent
Workplace Bullying. Diversity Leadership Council Annual Conference, Albuquerque
Convention Center, NM; April 24.
Lutgen-Sandvik,
P. (2008). The Communicative Constitution of Workplace Bullying. American
Psychological Association, National Institute for Occupational Safety and
Health, and Society for Occupational Health Psychology Conference,
Washington D.C. March 6-8.
Lutgen-Sandvik, P. (2008). Negligent
Organizations and Malevolent Actors: Telling Tales of Pain about Workplace
Bullying. Qualitative Research In Management And Organization Conference, Anderson Schools of Management; University of
New Mexico, Albuquerque, New Mexico; March 11-13.
Lutgen-Sandvik, P., Alberts, J., & Tracy, S.
(2008). The Communicative
Nature of Workplace Bullying and Responses to Workplace Bullying. Western
States Communication Association, Denver, February 15-19.
Lutgen-Sandvik, P., & McDermott, V. (2008). The Good, the Bad, and the Ugly: Negative and Positive
Communication’s Effects on Work-Related Outcomes. Western States
Communication Association, Denver, February 15-19.
Lutgen-Sandvik, P. (2007). Fear and loathing in the
workplace: Workplace bullying features, forms, and future research. Annual
conference, National Communication Association, Chicago, November 15-18.
Lutgen-Sandvik, P. (2007). Contributing factors to the development and persistence of employee-abusive workplaces: Keys to prevention and intervention. Annual conference, National Communication Association, Chicago, November 15-18.
McDermott, V.M., & Lutgen-Sandvik, P. (2007) Communicating subtle messages: Creating hostile and supportive environments. Annual conference, National Communication Association, Chicago, November 15-18.
Lutgen-Sandvik, P. (2007). When Preferred Identities are
Threatened: Impacts of Adult Bullying at Work on Self-Identity. Annual
conference, Western States Communication Association, Seattle, February
16-20. Top Paper, Organizational Communication Interest Group.
Lutgen-Sandvik,
P., & Kandath, K. (2007). Gucci
Work and the McJob: Discursive Closure in Two U.S. Artifacts. Annual
conference, Western States Communication Association, Seattle, February
16-20.
Lutgen-Sandvik, P. (2006). Take This Job and Shove
It. Quitting and Other Forms of Resistance to Workplace Bullying. Annual conference, National Communication Association,
San Antonio, November 16-19.
Lutgen-Sandvik, P. (2006). Changing the Nature of Workplace Conversation: Moving Beyond Individualistic Approaches to Reducing Bullying and Aggression at Work. Presenter and Panel Organizer: Destructive Side or Organizational Communication. Annual conference, National Communication Association, San Antonio, November 16-19.
Lutgen-Sandvik, P. (2006). Never
Let ‘Em See You Cry: Emotional Control in the Face of Bullying Supervisors. Panel: Stiff
upper lips?: Ambivalence about emotion in the public sphere. Annual conference, National Communication Association,
San Antonio, November 16-19.
Lutgen-Sandvik,
(2006) “Why Did This Happen To Me?”: Making Sense of Being Bullied At Work Western
States Communication Association Conference, Palm Springs, CA, February
17-21. Top 4 Paper Organizational
Communication Interest Group.
Lutgen-Sandvik,
(2006). Wimps, Whiners, or Warning Signals: Interpreting the Indicators of
Workplace Bullying and Abuse. Panel presentation in Creating
Supportive Environments: Considerations for Communication Training in Diverse
Settings. Western States Communication Association Conference; Palm Springs,
CA, February 17-21.
Lutgen-Sandvik, P. (2005). A “Terminally Unique” Speech Community:
Specialized Linguistic Shorthand in Alcoholics Anonymous. Annual conference, National
Communication Association, Boston, November 17-20.
Lutgen-Sandvik, P. (2005). "Are
You Talking to Me?": The Dialectic of Control--Employee Resistance
to Workplace Bullying. Annual Conference, National Communication Association,
Chicago; November 17-20.
Alberts, J.K, Lutgen-Sandvik, P., & Tracy, S.J. (2005). Workplace
Bullying: A Case of Escalated Incivility. Annual
conference, International Communication Association, New York; May
26-30.
Lutgen-Sandvik, P., Tracy, S.J., & Alberts, J.K. (2005). Burned by
Bullying in the American Workplace: A First Time Study of U.S. Prevalence and
Delineation of Bullying “Degree.” Annual Conference, Western States
Communication Association, San Francisco, February 18-22. Top Paper, Organizational Communication
Interest Group
Tracy, S.J., Lutgen-Sandvik, P.,
& Alberts, J.K. (2004). Narratives of pain: The stories of workplace
bullying. Annual Conference, National Communication Association,
Chicago; November.
Lutgen-Sandvik, P., Tracy, S.J.,
& Alberts, J.K. (2004). Workplace Bullying in the United States: Incidence,
Comparison to International Research and a Delineation of Bullying
“Degree.” The 4th
International Conference on Bullying and Harassment in the Workplace.
Bergen, Norway; June 16-20.
Lutgen-Sandvik, P. (2004) “Sticks
and Stones May Break My Bones But Words…”: How Message Flows Construct
Employee-Abusive Organizations. Western States Communication Association, Albuquerque,
NM, February 13-17. Top Student Paper;
Top 4 Paper, Organizational Communication Interest Group;
Lutgen-Sandvik, P. (2003). “But
Words Will Never Hurt Me”: An Exploratory Study of Employee Emotional Abuse” National
Communication Association, Miami, FL, November 18-21.
Lutgen-Sandvik, P. (2003).
Democracy, Free Elections and Non-Voting Behavior: The Apologia of Paradox in
Persons 18 – 25 Years Old. Western States Communication Association,
Salt Lake City, February 14-18.
Lutgen-Sandvik, P. (2002). The Cycle
of Employee Emotional Abuse: Generation and Regeneration of Workplace
Mistreatment. Paper presented at National Communication Association, New
Orleans, LA, November 19-23.
Awards
Research
and Scholarship
2009 Book of the Year, Edited. Destructive
organizational communication: Processes, consequences, and constructive ways of
organizing.
2009 Article of the Year. Intensive
remedial identity work: Responses to workplace bullying as trauma and stigma. Organization, Special Issue (Managing Identities in Complex
Organizations), 15(1), 97-119. Awarded by Organizational Communication Division, National Communication Association, Chicago, November 11-15,
2010
2009 Top Paper. Work as a
Source of Positive Emotional Experiences and the Discourses Informing Positive
Assessment. Awarded by Organizational Communication
Division, National Communication
Association, Chicago, November 11-15, 2010
2008 Outstanding Scholarly
Article in Applied Communication. Take this job and …: Quitting
and other forms of resistance to workplace bullying. Communication
Monographs, 73, 406-433. Awarded by Applied Communication Division, National
Communication Association, Annual Conference,
2007 Distinguished Scholarly
Article in Applied Communication. Nightmares, Demons and Slaves: Exploring
the Painful Metaphors of Workplace Bullying. Management Communication
Quarterly, 20, 148-185. Awarded by Applied Communication Division, National
Communication Association, Annual Conference,
Top Paper. Organizational Communication
Interest Group, Western States Communication Association; Seattle, WA. 2007 Lutgen-Sandvik,
P. (2007, February). (When preferred identities are threatened: Impacts of
adult bullying at work on self-identity)
Top
4 Paper. Organizational Communication Interest Group, Western States
Communication Association; Palm Springs, CA. 2006 Lutgen-Sandvik, P. (2006, February).
(Why did this happen to me? Making sense of being bullied at work)
Top Paper. Organizational Communication
Interest Group, Western States Communication Association; San Francisco, CA.
2005 (Burned by bullying in the US workplace: Prevalence, perception, degree,
and impact)
Outstanding PhD Student Researcher,
Top student research award of two annual awards [Outstanding/ Superior]
competitive, 60 + graduate students, Hugh Downs School of Human Communication,
Arizona State University; Tempe, AZ. 2004
Top 4 Paper. Organizational Communication Interest Group, Western States
Communication Association; Albuquerque, NM. 2004 (The communicative
constitution of employee abusive organizations)
Top Student Paper, $100 Award. Organizational
Communication Interest Group, Western States Communication Association;
Albuquerque, NM. 2004 (The communicative constitution of employee abusive
organizations)
Teaching and Advisement
The Biggest Advocate for
Graduate Students Award. Communication and Journalism,
Comgrads; award presented by department graduate students. 2011
Dr. Mary Poppins: (“For
always adding a spoonful of sugar to everything!”). Communication
and Journalism, Comgrads; award presented by department graduate students. 2010
Dr. Congeniality Award. Communication
and Journalism, Comgrads; award presented by department graduate students. 2009
Most Approachable Professor
Award. Communication and Journalism, Comgrads; award presented by
department graduate students. 2009
Best Teacher Award. Communication
and Journalism, Comgrads; annual award presented by department graduate
students. 2008
Nomination, Faculty Senate
Teaching Enhancement Teacher of the Year Award. Annual
award for excellence in teaching, received multiple nominations for this award
from department peers and students at both undergraduate and graduate levels.
2008
Apple Polishers, Chi Omega Sorority. Event
honoring professors who have significantly contributed to sorority members’
academic and professional achievements/success. University of New Mexico. 2005
Teaching Excellence Award, Graduate and Professional
Student Association, Arizona State University. (1 of 15 awards from 112
nominations) 2005
Certificate of Merit for Teaching.
One of two annual teaching awards among over 60 graduate students, Hugh Downs
School of Human Communication, Arizona State University; Tempe, AZ. 2003
Other
Certificate of Community Appreciation.
Miller’s Reach Wild Fire Disaster, Award from community members and Resource
Coordination Team for successful grant writing for housing and energy needs of
families affected by catastrophic forest fire. Matanuska-Susitna Borough, AK.
1997
Teaching
University of New Mexico
2005 – Current, Assistant Professor
Undergraduate Courses
Professional
Communication
Organizational
Analysis and Training (Consulting Communication)
Dark Side of
Organizational Communication
Organizational
Communication (ITV, online, & face-to-face)
Leadership
Communication and Ethics
Undergraduate
Internship
Undergraduate
Problems Course
Graduate Courses
Introduction
to Graduate Studies
Seminar
Organizational Communication
Foundations of
Research
Positive
Organizational Scholarship
Emotions in
Organizational Communication
Graduate
Problems
Graduate Thesis, Dissertation
Course Supervision
Organizational
Communication
Small Group Communication
Arizona State University 2001-2005, Teaching
Associate
Undergraduate Courses
Leadership in
Small Groups (Leadership and Communication Ethics)
Small
Group Communication
Business
and Professional Communication
Introduction
to Communication Inquiry (Theory, Paradigms)
Advanced
Research Methods (Quantitative-Qualitative Methods, Research Approaches)
Advanced Critical Research Methods (Qualitative,
Field Research, Service Learning)
Introduction
to Organizational Communication
Research Apprenticeship
Direction
Teaching Assistantship
Supervision
Graduate Courses
Emotions in Organizations (Graduate Seminar Assistant)
University of Alaska Anchorage 1993-2000, Adjunct Lecturer
Interpersonal
Skills in Organizations
Women’s
Business and Professional Development
Diversity
in Organizations
Nonprofit
Organization Lifecycle
Advocating for Victims of Domestic Violence and
Sexual Assault
Thesis and Dissertations Chaired
PhD Dissertation Committee
Chair, “Institutional
Ethnography: How Tenured Academic Women
Talk About Success” Martina H. Myers, Doctoral Major: Communication, University
of New Mexico, 2009.
Masters’ Thesis Committee
Chair, “Decision making, cohesion, and
collaborative communication in members of top-management and regular teams”
Elijah Murphy, Master’s Major: Communication University of New Mexico, 2009.
Masters’ Thesis Committee
Chair, “Identification rhetoric of a megachurch and how that rhetoric is
mirrored in member talk.” Jennifer L. Caswell, Masters’ Major: Communication,
University of New Mexico, 2007.
Honors’ BA Thesis Committee
Chair, “Now that’s funny: The development of humor in a small group.”
Matt Willis, Undergraduate Major: Communication; University of New Mexico,
2006.
Guest
Lectures
“Anthony
Giddens’ Structuration Theory”
“Quantitative
and Qualitative Approaches to Communication Research.” University of New
Mexico; Research Methods;
“Making
Sense of Being Bullied at Work.” University of New Mexico; Organizational
Communication; Tamar Ginossar, Instructor, 2006.
“Endnote: The Basics of Bibliography-Generating Software.” Arizona
State University; Graduate Prospectus Course; Dr. Paul Mongeau, Director,
Interdisciplinary PhD Program, 2004
“Finding Your Teaching
Voice.” Arizona State University; Graduate Prospectus Course; Dr. Paul
Mongeau, Director, Interdisciplinary PhD Program, 2004
“Managing Classroom Rosters
and Grades with Excel.” Arizona State University; New
Instructors’ Orientation and Training; Dr. Daniel Brouwer, Coordinator, 2004,
2003
“Workplace Bullying and
Conflict.” Arizona State University; Communication,
Conflict, and Negotiation; Karen Myers, Instructor,
2004
“Is It Really That Bad? Narratives of Workplace Bullying” Arizona
State University; Introduction to Human Communication; Maria Cordeshi,
Instructor, 2004
“Cycle of Employee Emotional Abuse,” Arizona State
University; Introduction to Organizational Communication; Karen Myers,
Instructor, 2003
“Subordinate Abuse by Supervisory
Staff,” Western Washington State University; Introduction to Abnormal Psychology; Dr. Gary Namie, Professor,
2003
“Feminist
Management and an Empowerment Model,” “Participatory Management and
Leadership,” “Managers versus Leaders,” “Community Social Services: Access and
Eligibility,” and “Adversity as Motivation.” University of Alaska Anchorage,
various courses/instructors, 2000 - 1995.
Other
Teaching
Curriculum Developer and
Trainer, Matanuska-Susitna Recovery Center, Inc.: “Implementing
Self-Directed Teams: An Alternative to Top-Down Management.” Formulated
curriculum and conducted organization-wide training, 6, 20-week sessions across
four organizational divisions. 2000 - 1999.
Undergraduate Social Work
Field Instructor, University of Alaska Anchorage; Social Work
Department. Created comprehensive field experience learning curriculum for
bachelor-level students in agency setting, evaluated progress, provided
supervision and mentoring in academic areas. 2000 - 1997.
Community
Trainer, West Valley Medical Campus. “Recruiting, Screening, and Hiring
the Right People.” Formulated curriculum; provided 8-hour training session for
community managers and supervisors. 1996.
Professional Experience
Executive Director-CEO. Matanuska-Susitna Recovery
Center, Inc. 1997 - 2000.
Adult co-ed, women,
adolescent chemical dependency treatment center
Public relations, marketing, fund development, extensive grant writing
Budget development and oversight; human resource management
Team development and training
Collaborative project partnerships and work with board of directors
Executive Director-CEO. Valley Women’s Resource Center, Inc. 1993 - 1997.
Umbrella, multi-service
agency for women and children
Agency marketing and public
relations
Budget development and oversight; fund development and extensive
grant writing
Staff development and training; human resource management
Wide-ranging community partnerships, networking, work with board of directors
Building expansion, 8500 square foot addition to facility.
Conference
Coordinator. Mat-Su
Women’s Conferences (1): “Women, Courage and Creativity,” Mat-Su Women’s
Conference (2): “Raising Healthy Daughters.” Organized community-wide women’s
conference to include speakers including Sylvia Rimm and Mary Catherine
Bateson. Marketing, public relations, media. 1996, 1995.
Program
Developer, Grant Writer, Community Partner, Administrator.
“Family Support and Preservation” (Collaborative project with victims’ services
and child protective agency), “Women and Children’s Transitional Living Center”
(Collaborative project with women’s center and Alaska Housing Finance
Corporation), “Juvenile Assessment Center” (Collaborative project with mental
health, substance abuse, child protective services, juvenile justice and local
school district). Developed programs, wrote or assisted in writing grant
proposals for projects, hired staff with community team, developed policies,
implemented and administered programs. 2000, 1996, 1994.
Service Academic/ Community
Colloquia Presenter. “Pain and suffering: Emotional abuse and
bullying at work.” Presented overview of bullying research to graduate
students and faculty in Department of Communication and Journalism, University
of New Mexico. 2006.
Panel Participant. Communication in Organizations. Introduction to
Communication Studies, Ken Frandsen, 2005 - 2006.
Merit Review Committee Member. Department of
Communication and Journalism, University of New Mexico. Review annual faculty
merit issues; decisions regarding merit points and subsequent salary increases.
2006.
Master of Arts Committee Member. Department of
Communication and Journalism, University of New Mexico review, rate, and choose
spring and fall applicants for admission to C&J MA degree program. 2005 -
2006.
Health Communication PhD Committee Member. Department of
Communication and Journalism, University of New Mexico. 2005-2006.
Senior Capstone Course Evaluation. Data entry and
analysis for key Communication key outcomes from capstone course. Code surveys,
construct codebook, data entry, and analysis for undergraduate education
committee and faculty review. 2005-2008.
Respectful Campus Policy Committee. Member of ad hoc faculty senate committee meeting monthly for 12 months
resulting in policy (including anti-bullying policy) for presentation to the
faculty senate. 2007-2008
Faculty Senate Restructuring Committee. Member of ad hoc faculty senate committee to create pilot model for
streamlined structure. 2009.
Faculty Senate. C&J Member,
University of New Mexico Faculty Senate. 2006-2009
Faculty Commission on Shared Governance. Member.
Committee tasked with completing report to acceditation commission regarding
UNM shared governance. 2010.
Discipline
Editorial Board Member.
Management
Communication Quarterly. 2009-2013.
Communication Research Reports. 2011-2013.
Communication Studies. 2012-2015.
Reviewer, Rater.
Organizational Communication Division, Nominations
Committee. National Communication Association. 2010.
Organizational Communication Division Awards, Best
Published Academic Article, 2007-2008. National Communication Association. 2008.
Critical
Management Studies Award for Best Doctoral Dissertation sponsored by Organization: The critical journal of organization,
theory and society and by Carroll Stephens. 2007.
Manuscript Reviewer. Communication Monographs; Management
Communication Quarterly, Communication Yearbook; Gender, Work, &
Organizations; Polity Organizational Communication Series; Western Journal of
Communication; Scandinavian Journal of Psychology; International Journal of
Organization Theory and Behavior, Journal of Medical Practice Management. 2003-Current.
Secretary. Western States Communication Association,
Organizational Communication Interest Group. 2007-2009.
Legislative Assembly. Western States Communication Association.
2010-2012.
Member-at-Large
Nominating
Committee Member
Panel
Respondent.
Advances
in Theory and Research on Emotion (at) Work. National Communication
Association. 2007
Constructing
the Self and the Organization. Western States Communication Association. 2008
Paper Reader/Reviewer
National
Communication Association, Organizational Communication Division. 2005, 2006,
2007.
Western
States Communication Association, Organizational Communication Interest Group
for 2007 Seattle Conference. 2006 - Current.
Panel Moderator. Scholarship Committee Member.
Reviewed submitted manuscripts for colloquia; organized into topic/sections;
identified and linked to faculty respondents. Nuevo Dia Organizational
Communication Conference, Tempe, AZ, 2005.
Research
Assistant. “Workplace Bullying Pilot
Research Project” Dean’s Incentive Grants, Selective Investments and OVPREA
Initiative, Arizona State University, Tempe, Arizona. Dr. Jess Alberts, Dr.
Sarah J. Tracy co-collaborators, 2004
Member.
National Communication Association, 2001-current
Western States Communication Association, 2001-current
International Communication Association, 2002-2008
Community and Beyond
Invited Speaker
“The
Power of Positive Emotions to Transform Organizations” Foraker Group,
Leadership Summit, Anchorage, AK 9/20 and 9/21/2010
“Positive
Emotions and Personal Power: How Feeling Good Unlocks Potential” ” Foraker
Group, Leadership Summit, Anchorage, AK 9/20/2010
“Case
Management With Adults Bullied at Work: Understanding and Responding to
Workplace Bullying” Case Management Society of America, Albuquerque, NM.
10/2/2009
“Workplace
Bullying: What It is and What to Do about It” 8th Annual, Administrative
Professionals Conference. UNM Continuing Education. Albuquerque, NM. 4/22/2009
“Workplace
bullying in the
“The
Emergence of Workplace Bullying in Organizations and How Organizations Might
Respond.” Sandia National Laboratories, Albuquerque, NM. 8/11/2008
“Workplace
Bullying.” University of New Mexico Administrative Professionals,
Administrative Professionals Day, Keynote Speaker. 6/17/2008
“Workplace
bullying in the United States: Prevalence, Resistance, and Emotions.” 6th
International Conference on Workplace Bullying.” Montreal, Quebec. 6/6/2008
“Workplace
bullying: What’s leadership got to do with it?” 19th Annual Diversity
Forum,
“Workplace
bullying: Causes, Consequences, and Interventions.” Special presentation for
College Deans, Department Chairs, FDR Faculty Mediators, and Faculty Senators.
Sponsored by the Faculty Dispute Resolution Center and the Office of the
Provost. 10/17/2007
“Workplace
Bullying: How Targets Present and
“What
you should know about bullying and harassment.” UNM Women’s
“Workplace
Bullying: Causes and Consequences.” UNM Counseling and Referral Services
(CARS). 3/23/2006
“What kind of woman are you?” A Forum on Gendered
Violence. Feminist Research Instititute,
“Pain
and Suffering: Emotional Abuse and Bullying at Work.” Colloquium,
Department of Communication and Journalism, University of New Mexico. 3/29/2006.
Board Member,
Treasurer. International Association on
Bullying and Harassment in the Workplace. Global board representing the General
Assembly members of the Association. 2008-2010
Community Consulting
on Workplace Bullying. Police Department, Universities, Governmental Divisions, Primary
Education, Secondary Education (organizational names withheld for confidentialty)
2006-current
Grant Reviewer
Health Research Council of New
Zealand. (Reviewed/rated
6 proposals to provide Workplace Stress and Bullying services to
HRCNZ; reviewed electronically, Health Council contacted me to conduct this
review because of my expertise/research), 2007.
City
of Albuquerque, Division of Behavioral Health, substance abuse treatment grants
(Reviewed 8 bi-annual treatment proposal grants; committee meetings with
division staff, proposal rating/funding recommendations), 2006
Life
Time Member. Phi Kappa Phi Honor Society
Grant Writing
Dean’s Summer Research Award.
One of only two grants for junior faculty in College of Arts and Sciences,
University of New Mexico granted for book project: The Destructive Side of
Organizational Communication. Funded $20,000, 2007-2009
Dean’s Incentive Grant.
Selective Investments and OVPREA Initiative, Arizona State University, Tempe,
Arizona. Co-authored with Dr. Jess Alberts and Dr. Sarah Tracy. Grant proposal
to conduct exploratory research on incidence, characteristics, and effects of
workplace bullying. Funded $29,465, 2003
Graduate Research Support
Program. Arizona State University, Tempe, Arizona. Grant proposal to
research advocating for victims of workplace abuse. Unfunded, 2002
Division of Alcoholism and Drug Abuse. Department of Health and
Social Services, State of Alaska. Chemical dependency treatment services for
co-ed adults, women, adolescents, court monitoring program, rural outreach,
prevention and education services, $1.25
- $1.75 million (each year,
2000-1998)
United Way of Mat-Su. Wasilla, Alaska. Chemical
dependency assessment counselor position, $32-37K (each year, 2000-1998)
Alaska Housing Finance Corporation. Department of Housing and
Urban Development, State of
COMPASS Institute. State of Alaska, Children’s
Cabinet. Chosen as one of fifteen out of forty proposals statewide for participation
in Governor Tony Knowles’ COMPASS Institute. $75K, (one time
funding 1998-97)
Family Preservation Program. Department of Health and
Social Services, State of Alaska. Family-based prevention and intervention to
reduce child abuse. $45-168K (each year, 1997-94)
Council on Domestic Violence and Sexual Assault. Department of Public
Safety, State of
Services for Young Pregnant Women. Department of Health and
Social Services, State of Alaska. Adolescent pregnancy prevention services. $48-85K. (each year,1997-93)
United Way of Mat-Su. Wasilla, Alaska. Volunteer
coordinator for women’s agency. $29-36K (each
year,1997-93)
Federal Emergency Management Agency. Washington DC. Emergency
food services. $8-12K (each year, 1997-93)
Women,
Infants, and Children Special Supplemental Nutrition Program (WIC). Department of Health and
Human Services,
Advanced Teaching Seminars Completed
Teaching
with Clickers. Office of Support for Effective Teaching. University of New
Mexico. 2008
Strategies
for Effectively Enhancing Your Course Using WebCT Vista. Office of
Support for Effective Teaching. University of New Mexico. 2008
Teaching
Students to Think Critically and Communicate Effectively. Short Course 2105, Western States Communication Association; Palm
Springs. 2006
Advancing
Diversity through Innovative Pedagogy. Short Course
2105, Western States Communication Association; Palm Springs. 2006
Facilitating
Student Participation through Instructional Discussion. Short course
09, National Communication Association; Boston. 2005
Writing
Meaningful Learning Outcomes for College Courses. CASTL; Center for the Advancement of Scholarship in Teaching and
Learning. University of New Mexico. 2005
Developing
an Online Resource for Teaching Organizational Communication. National
Communication Association Conference, Chicago, IL. 2004
Teaching Research Methods as Argument. 3-hour short
course. Western States Communication Association Conference, Albuquerque, NM.
2004
Using Teams In The Classroom To Increase Student
Learning: Reaching In To Transform Pedagogy. 3-hour short course. National
Communication Association Conference, Miami Beach, FL. 2003
Teaching the College Course in Leadership. 3-hour short
course. National Communication Association Conference, Miami Beach, FL. 2003
Using Film and Literature to Teach Communication
Theories.
Nancy J. Hoar, James M. Brandon, & Charles F. Aust. 1.5-hour workshop,
National Communication Association Conference, New Orleans, LA. 2002
Learning Styles and Teaching Goals. 4-hours course
offered through Arizona State University’s Center for Learning and Teaching
Excellence. 2002
The Pedagogy of Learning Teams: Engaging
Students with the Instructional Material. 1.5-hour workshop, National
Communication Association Conference, New Orleans, LA. 2002
Story Telling as an Instructional Tool. Hugh Downs
School of Human Communication. Seminar offered through Graduate College,
Arizona State University, Tempe, AZ. 2001
Gender, Sex and the Large Lecture Classroom. Hugh Downs
School of Human Communication. Seminar offered through Graduate College,
Arizona State University, Tempe, AZ. 2001
Pedagogy:
New Graduate Instructor’s Workshop. 15-hour seminar required and offered
through Hugh Downs School of Human Communication, Arizona State University,