Frequently Asked Questions

This lists represents the most popular calls received at the FSSC


DPEZ/Reimbursement related FastInfo answer ID's:

How do I make corrections to a denied DPEZ?
See FastInfo Answer ID 332

How do I search for a DPEZ if I do not know the DPI number?
See FastInfo Answer ID 2423

How do I process a DPEZ to reconcile travel related PCard charges?
See FastInfo Answer ID 5245

How do I deny a DPEZ I created?
See FastInfo Answer ID 634

How do I correct a DPI (DPEZ) that has been completed but is not approved?
See FastInfo Answer ID 1255


PCard and Purchasing related FastInfo answer ID's:

Where do I find instructions for the PCard Travel Transaction Workflow?
See FastInfo Answer ID 6293

Why don't I have access to my transactions on the Banner Finance form FWAINVT?
See FastInfo Answer ID 832

What does the error 'Invalid Index' mean in LoboMart?
See FastInfo Answer ID 6343

How do I determine why a requisition was rejected in LoboMart, how do I correct it?
See FastInfo Answer ID 284

What is the process for purchasing goods or services from internal providers?
See FastInfo Answer ID 77

How are goods received in Banner Finance?
See FastInfo Answer ID 235


Other Finance related FastInfo answer ID's:

Where can I get information on processing Labor Redistributions?
See FastInfo Answer ID's 5985 and 5986

How is a check canceled /stop payment applied in Banner Finance?
See FastInfo Answer ID 3575

How can I review or make changes to our Banner Finance Approval Queues?
See FastInfo Answer ID 255

How do I research NSF issues?
See FastInfo Answer ID's 1089 and/or 1428

How do I know what Finance roles I need?
See FastInfo Answer ID 5288

How do I know what Org security I have and how do I request more?
See FastInfo Answer ID 6095

How do I determine the status of a Banner Finance document?
See FastInfo Answer ID 333


Additional Non Finance related calls received at the FSSC:

Why am I unable to access Internet Native Banner (INB)?
See FastInfo Answer ID 4107

How do I resolve issues when opening Banner or other Web forms?
See FastInfo Answer ID's 1077 and/or 3407

Processing ePAF's
See FastInfo Answer ID 5209

Last update: 11/18/2010